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SHRM Volunteer Leader Connection Webcast:
COVID-19 SHRM Research Briefing
March 31, 2020
Today’s Agenda
- Welcome
- Update for Affiliates (Mike Aitken, SHRM)
- Recent SHRM Research Findings Briefing (Trent Burner, SHRM)
- Communications/Messaging Resources for Volunteers (Cooper Nye,
SHRM)
- Wrap-Up and Q&A
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*Reminder: Archived webinars can be accessed through original registration link
Mike AitkenSenior Vice President, MembershipSHRM
Twitter: @[email protected]
Current SHRM Resources: Stay
Tuned to shrm.co/vviylh
and the VLRCWebcasts:• COVID-19: The Next Round of Employer Challenges• COVID-19: Fact, Fiction and How to Protect the Health of Globally Mobile Employees• A SHRM/CDC Update: How Business, Workers and Workplaces Should Respond to COVID-19• The Coronavirus Challenge in an Era of Mobility• The COVID-19 Crisis: A California Perspective• Coronavirus: Legal and Workplace Implications• More to come….
Most Popular:• Coronavirus: Communicating with Employees (articles and samples) • Coronavirus: Preparedness Plan
• Coronavirus: Allowing Telework
• Coronavirus: U.S. Wage and Hour Issues
• Memo: Coronavirus and Flu Prevention
• Coronavirus: Communicating with Employees (articles and samples)
• Managing Through Flu and Other Epidemics in the Workplace
• Memo: Temporary Telecommuting Arrangements
• PDF: Stop the Spread of Germs at Work
Trent Burner, SHRM-SCPVice President, ResearchSHRM
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© 2020 SHRM. All Rights Reserved
SHRM COVID-19 Research Executive Summary Findings
© 2020 SHRM. All Rights Reserved
As the world reacts to the COVID-19 pandemic,
organizations are looking to HR for guidance
It’s vitally important to understand the fullest possible picture of the impacts of the COVID-19 pandemic
because while some businesses are highly insulated from impacts, most organizations expect moderate
losses, and in some industries the impacts could be catastrophic.
For many organizations these impacts will be measurable, for others it will come in the form of a lack of
customers or lack of demand for products, and for others still it may be vendors and partners who find
themselves unable to fulfill obligations.
This data is a first step in gaining that full understanding, giving us insight into the precarious state of
American workers, the robust reaction of the HR community to support their organizations, and the pressure
on small businesses.
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© 2020 SHRM. All Rights Reserved
Under quarantine,
1 in 5 American workers say after one week they won’t be able to meet their basic financial needs.
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© 2020 SHRM. All Rights Reserved
SHRM COVID-19 Research
Impacts on American Workers
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Financial Hardships
Under quarantine, 1 in 5 American workers say after one
week they won’t be able to meet their basic financial needs.
▪ By the end of two weeks, more than 1/3 of American
workers will be in financial trouble.
▪ Nearly 6 in 10 (58%) of American workers can meet
their basic financial needs for one month or less
Nearly 1 in 5 (17%) American workers cannot afford to
take a sick day.
Job Function Disparities
Nearly 1 in 5 (18%) of Physical-type workers say they
would face negative consequences in their workplace for
taking a sick day
One quarter of Service-type workers can meet their basic
financial needs for one week or less under quarantine
• 50% of Physical-type workers can meet their basic
financial needs for two weeks or less
As of March 16, over 1/4 (27%) of American workers have gotten no information from their workplace
about plans related to the Coronavirus.
- 50% of American workers say none of their job duties can be performed remotely
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87% of HR professionals believe their organization will have to change business practices to keep their business going amid Coronavirus.
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SHRM COVID-19 Research
Impacts on HR Professionals
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Revenue Impacts
87% of HR professionals think that their organization will
have to change business practices to keep their business
going
Over half (55%) of HR professionals say their organization
will suffer revenue losses of 10-30% as a result of
Coronavirus. One in five expect losses of >30% revenue
Business-Type Differences
Service-type orgs are least likely to feel insulated from
losses; 14% of service-type organizations expect either
losses greater than 50% or total loss.
• Nearly 1/3 (30%) of knowledge-type organizations
expect no losses related to Coronavirus.
97% of SHRM-member HR professionals have discussed preparedness for Coronavirus, and 80% have
a formal or informal business continuity plan in place
- By contrast, only 76% of small business owners have discussed Corona preparedness
- Nearly 1/4 of American workers report they haven’t been told anything about how their organization
was reacting, highlighting a potential disconnect between HR/executive preparedness and
communication to the workforce.
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Over half of U.S. small businesses expect to lose
10-30% of their revenue
as a result of Coronavirus.
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SHRM COVID-19 Research
Impacts on Small Business Owners
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Remote Work and Paid Leave
Despite focus on remote work as a reaction to the
Coronavirus pandemic, less than one-third (31%) of small
businesses can operate totally remotely
• One-third of small businesses say none of their
business processes can be done remotely.
• Almost half of all Service and Physical-type small
businesses are unable to perform any of their business
processes remotely.
One-third of small business have no paid leave available.
Quarantine and Pay
If their town/city were to be put under quarantine, 1 in 5
small business can only afford to pay employees for one
week or less
• Half of small business can’t afford to pay employees for
a full month under quarantine
Two-thirds of business owners who do not offer paid leave
say, in the event of an outbreak of Corona near their
business, they would like to offer paid leave, but can’t
afford it
Over half of small businesses estimate they will lose 10-30% of their revenue as a result of the
Coronavirus epidemic.
- One in five expect >30% losses, with 4% expecting total loss and closure of their business.
- Service-type businesses expect to lose the most with more than 1/4 expecting over 30% losses.
METHODOLOGIES
American Workers: A sample of 492 Working Americans was surveyed using the Amerispeak Omnibus survey, NORC at the University of Chicago’s probability-based panel designed to be representative of the U.S. household population. Data was weighted to reflect the U.S. adult population. The survey was administered Thursday, March 12 to Monday, March 16h, 2020. Study margin of error was ±4.34%Small Business Owners: A sample of 512 Small Business Owners (owners, operators, leaders, or chief executives of businesses with 2-99 employees) was sourced from Pure Spectrum. The survey was administered Friday, March 13 to Monday, March 16, 2020.HR Professionals: A sample of 518 HR professionals were received from 30,000 SHRM members invited via e-mail to participate in a survey, yielding a response rate of approximately 2%. The survey was administered Friday, March 13 to Wednesday, March 18, 2020. Study margin of error was ±4.31%
SHRM COVID-19 Research
Upcoming Challenges for Businesses
Besides facing expected losses of revenue and business hardships with conducting work remotely, there are further challenges to come in the impact of COVID-19 on businesses
- Even organizations whose processes can be conducted remotely may see negative impacts on productivity
- Organizations staying open throughout will need to continue to support rigorous cleaning and hygiene practices to keep worksites safe
- Organizations will need to continue to update employees, customers, and shareholders on shifting policies and practices
- After the crisis ends, organizations will need to establish new norms, taking into account impacts of Coronavirus on workplace practices like paid leave and remote work
© 2020 SHRM. All Rights Reserved
Upcoming SHRM researchFor the duration of the pandemic, SHRM will be conducting research on COVID impacts. Continue to check back at shrm.org for upcoming resources including:
• Economic research; impacts to the U.S. economy from COVID
• Ongoing American worker, HR, and small business perspective gathering
Other resourcesRelease of further data from the studies in this presentation tomorrow (4/1)
Release of COVID-19 Response Toolkit (4/1)
COVID-19 landing page
Cooper NyeManager, Public
Relations and PublicitySHRM
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“SHRM’s new data underscores this pandemic is–in many ways–more
challenging than the 2008 financial crisis. Much remains uncertain. But SHRM is ready as a resource for the businesses
and people facing big questions and difficult decisions.”
– Johnny C. Taylor, Jr., SHRM president and CEO.
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Coronavirus Assets
• SHRM Press Release*
• Letter to the Editor Template*
• SHRM COVID-19 Research (PPT)
• Complete survey findings
• SHRM COVID-19 Research: Implications for the U.S. Workforce (PDF)
• One-page summary of new data
• Social Media Graphics*
*Request files via email to [email protected]
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Upcoming Coronavirus Webcasts
• Coronavirus, the Next Chapter: How the Economy and Business Will Be Impacted
• Thursday, April 2, 2:00pm (ET)
• Link to Registration
• SHRM/CDC Update on COVID-19: Understanding What Has Happened and What Is Ahead
• Thursday, April 9, Multiple Times
• Link to Registration
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QUESTIONS?
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Questions? Suggestions? Please contact:Meredith NethercuttManager, Member [email protected]
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THANK YOU
Please be safe and healthy during these uncertain times.
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