YOU ARE DOWNLOADING DOCUMENT

Please tick the box to continue:

Transcript
Page 1: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing
Page 2: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

01 Customer Service Standards

02

03

Mult ip le Channel Service

E-Service

Page 3: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

01

Customer Service Standards

Page 4: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Customer Service Standards

Page 5: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Customer Service Standards

Page 6: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Customer Service Standards

Page 7: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Customer Service Standards

Page 8: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Customer Service Standards

Attention: The above-mentioned is just for reference and should not be considered as the warranty/guarantee in any conditions.

Page 9: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

02

Multiple Channel Service

Page 10: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Multiple Channel Service

Page 11: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Multiple Channel Service

Page 12: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Multiple Channel Service

Page 13: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

03

E-Service

Page 14: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

E-Service(WEB , EDI)

Page 15: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

E-Service(We chat , APP)

We chat

Page 16: powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

Thank you!


Related Documents