powerpoint - Cosco Shipping Lines North America, Inc. · cosco SHIPPING POR Booking Equipment Release Transshipment Invoicing Counter Service FND Issues Resolution POL B/L Releasing

01 Customer Service Standards

02

03

Mult ip le Channel Service

E-Service

01

Customer Service Standards

Customer Service Standards

Customer Service Standards

Customer Service Standards

Customer Service Standards

Customer Service Standards

Attention: The above-mentioned is just for reference and should not be considered as the warranty/guarantee in any conditions.

02

Multiple Channel Service

Multiple Channel Service

Multiple Channel Service

Multiple Channel Service

03

E-Service

E-Service(WEB , EDI)

E-Service(We chat , APP)

We chat

Thank you!