1
Thank you for respondingHow to improve your consultations
2
Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
DH 2015 | Internal use only, not for circulation 3
We want our communications to be clearer, more targeted, and designed with insight and data
DH 2015 | Internal use only, not for circulation 4
We want health services that meet the needs of their users, saving time and money in the process
DH 2015 | Internal use only, not for circulation 5
We want our policy making to exploit internet culture to deliver better, more digital public services
6
Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
7
We’ve used purpose-built platforms
8
9
We’ve had a go with blogs
10
11
12
13
14
15
We’ve used crowdsourcing platforms
16
17
18
We’ve joined conversations
19
20
21
22
We’ve worked with others
23
24
25
We’ve built bespoke platforms
26
27
28
Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
29
We know there are some things we could do better
30
The quality and relevance of consultation responses varies
31
It can take officials a long time to manually process responses
32
It’s difficult to quickly draw insights and analyse the responses
33
It can be slow to set up new consultations, and often requires a lot of support from the digital team
34
We’re often not very good at sharing the responses or our conclusions with contributors, members of the public, experts, policy makers, and the media
35
36
What would encourage you to respond to a digital consultation?
37
What would put you off responding to a digital consultation?
38
What would you like to you happen after you respond?
39
40
How we are responding
41
42
43
44
Name Email How would you describe yourself
Organisation Subscribed to Interested in
Bob Waterman [email protected] Carer N/A Carers bulletin DiabetesChild obesity
Rosie Wicks [email protected] Nurse St Thomas Workforce bulletin IntegrationTechnology
Peter Howard [email protected]
Administrator Surrey CCQ Workforce bulletin Mental healthDiabetes
Sallie Davies [email protected]
Mum Children's 8- 14 bulletin
Child obesityMental Health
Moqubal Ahmed [email protected]
Doctor St James University Hospital
Technology Blog NHS performanceTechnology
Gary Preston [email protected]
Clinical Commissioner
North West CCQ Workforce bulletin NHS performanceWinter
45
Some previous attempts
10 things we’re doing to improve
6 tips to make your consultation better
46
#1 Check that there is actually appetite to engage
47
#2 Make it as easy as possible for people to take an action
48
#3 Reach out to the people you want to take part
49
#4 Know how you’re going to analyse the response
50
#5 Say thank you, and the then keep people who take part updated
51
#6 No amount of digital engagement expertise will make much difference to a 600 page consultation with 70 impenetrable questions
