Team c; w5; tecck industries; 07.12.11 Copyright 2013 Edward F. T. Charfauros. Reference, .

TECCK Industries, Inc.TECCK Industries, Inc.““Quality Quality EmbodiesEmbodies Investment”Investment”

Presented by: Presented by: Tawnya Tanudra, Edward Charfauros, Celine Israel, Conrad Pereira and Kodi WomackTawnya Tanudra, Edward Charfauros, Celine Israel, Conrad Pereira and Kodi Womack

Ethical Organization ProfileEthical Organization Profile

Table of ContentsTable of Contents

1.1. Mission StatementMission Statement

2.2. Issues Organizations FaceIssues Organizations Face

3.3. Relationship BusinessRelationship Business

4.4. Legal ContextLegal Context

5.5. Code of EthicsCode of Ethics

6.6. Monitoring: Measuring & TrackingMonitoring: Measuring & Tracking

7.7. Monitoring: Whistle-BlowersMonitoring: Whistle-Blowers

8.8. Monitoring: Employee LanguageMonitoring: Employee Language

9.9. Monitoring: Ethical ConsiderationsMonitoring: Ethical Considerations

10.10. Ethical Training for ManagersEthical Training for Managers

11.11. Ethical Employee TrainingEthical Employee Training

12.12. Ethical Decisions w/ Foreign Ethical Decisions w/ Foreign Business Business

13.13. EnforcementEnforcement

14.14. ReferencesReferences

15.15. Questions & AnswersQuestions & Answers

Mission StatementMission Statement

To collect enough sunlight reaching the earth To collect enough sunlight reaching the earth within an hour to meet every person on the planet within an hour to meet every person on the planet energy needs for one year. Solar energy is here energy needs for one year. Solar energy is here and now, and not a thing of the future. Our goal is and now, and not a thing of the future. Our goal is to provide your home with abundant, clean, and to provide your home with abundant, clean, and renewable source of energy. Holding true to our renewable source of energy. Holding true to our commitment: “Quality Embodies Investment.”commitment: “Quality Embodies Investment.”

Issues Organizations Issues Organizations FaceFace

Moral Moral

Fairness of wages Fairness of wages

Employee benefits Employee benefits

Rights of workersRights of workers

SexualitySexuality

Environmental concernsEnvironmental concerns

EthicalEthical

Obligations to its shareholdersObligations to its shareholders

EmployeesEmployees

CustomersCustomers

SuppliersSuppliers

CommunityCommunity

Relationship Business Relationship Business

EthicsEthics

IndividualsIndividuals

CorporationsCorporations

NationsNations

OrganizationsOrganizations

MoralityMorality

HealthHealth

SafetySafety

EnvironmentEnvironment

Legal ContextLegal Context

Social IssuesSocial Issues

Corporate Social responsibilityCorporate Social responsibility

Corporation responsible for its actions to the Corporation responsible for its actions to the general public or to society in generalgeneral public or to society in general

Corporation responsible to the consumer for its Corporation responsible to the consumer for its productsproducts

Code of EthicsCode of Ethics

Fundamental Canons:Fundamental Canons:Provide safe and quality services to consumersProvide safe and quality services to consumersPromote and reflect positively on integrity of Promote and reflect positively on integrity of organizationorganizationConsistent with accepted moral, ethical, and Consistent with accepted moral, ethical, and legal standardslegal standardsPresent honestly the capabilities, performance, Present honestly the capabilities, performance, and energy savings potential of solar products and energy savings potential of solar products and systemsand systemsOffer and honor accurate prices/warrantees Offer and honor accurate prices/warrantees Respect and promote rights of consumersRespect and promote rights of consumersDeal with all consumers, other employees, and Deal with all consumers, other employees, and professional organizations fairly and in a timely professional organizations fairly and in a timely mannermanner

Code of EthicsCode of Ethics

Every employee of TECCK Industries, Inc. must:Every employee of TECCK Industries, Inc. must:Complete the ethics training programComplete the ethics training program

Acknowledge and agree to the codeAcknowledge and agree to the code

Implement code while engaging in business-related Implement code while engaging in business-related practicespractices

Communicate code throughout the organization by using Communicate code throughout the organization by using various methodsvarious methods

Code of EthicsCode of Ethics

Distribution:Distribution:New hire orientationNew hire orientationEthics training programEthics training programCompany websiteCompany websiteEmployee newslettersEmployee newslettersWorkplace bulletin boardsWorkplace bulletin boardsHandbooksHandbooksPerformance evaluationsPerformance evaluations

Uses:Uses:Train workforce to enact ethical goals and criteriaTrain workforce to enact ethical goals and criteriaAssess and monitor employee behavior and decisionsAssess and monitor employee behavior and decisionsMaintain supportive environment for ethical conductMaintain supportive environment for ethical conduct

Code of EthicsCode of Ethics

Reward/Decision-Making SystemReward/Decision-Making SystemAcknowledges ethics not accomplishmentsAcknowledges ethics not accomplishments

Based on peer and supervisor nominationsBased on peer and supervisor nominations

Incentives/bonuses for those who exemplify workplace Incentives/bonuses for those who exemplify workplace ethicsethics

Incorporate code in performance appraisalsIncorporate code in performance appraisals

Offer confidential program/process to report unethical Offer confidential program/process to report unethical behaviorbehavior

Fair and consistent disciplinary action for violationsFair and consistent disciplinary action for violations

Ethical Training for Ethical Training for ManagersManagers

The CEO must fully accept and support the The CEO must fully accept and support the ethical management training programethical management training program

A committee / department needs to be A committee / department needs to be established to oversee the programestablished to oversee the program’’s s development and implementationdevelopment and implementation

An Ethics officer / Ombudsman should be An Ethics officer / Ombudsman should be appointed to manage the ethics training appointed to manage the ethics training program and interpret itprogram and interpret it’’s needs s needs

Ethical Employee TrainingEthical Employee Training

Five basic aspects – responsibility, respect, Five basic aspects – responsibility, respect, fairness, honesty and compassionfairness, honesty and compassion

An accessible program of reporting ethics An accessible program of reporting ethics violations and conflict of interest should be violations and conflict of interest should be established.established.

Employees that complete the program will have Employees that complete the program will have a concise idea of the companies code of ethics a concise idea of the companies code of ethics and the ways in which to solve them and the ways in which to solve them

Ethical Decisions w/ Ethical Decisions w/ Foreign Business Foreign Business

New companies expanding into foreign markets New companies expanding into foreign markets should familiarize themselves with that should familiarize themselves with that countries policies of conducting businesscountries policies of conducting business

Political Donations / Kickbacks / BribesPolitical Donations / Kickbacks / Bribes

Foreign environmental laws and environmental Foreign environmental laws and environmental development requirementsdevelopment requirements

Labor issues – rate of pay, child labor, Labor issues – rate of pay, child labor, employee insurance / benefitsemployee insurance / benefits

Monitoring: Measuring & Monitoring: Measuring & TrackingTracking

Observations from managementObservations from management

Employee evaluationsEmployee evaluations

Progress reportsProgress reports

Monitoring: Whistle-Monitoring: Whistle-BlowersBlowers

Not encouragedNot encouraged

Training against whistle-blowersTraining against whistle-blowers

Monitoring: Employee Monitoring: Employee LanguageLanguage

Open door policyOpen door policy

Privacy policiesPrivacy policies

Monitoring: Ethical Monitoring: Ethical ConsiderationsConsiderations

Code of conductCode of conduct

Values & mission statementValues & mission statement

Personal ethicsPersonal ethics

Ethics trainingEthics training

EnforcementEnforcement

Ethics DepartmentEthics Department

Staff Staff Ethics Chief (department representative) Ethics Chief (department representative)

ManagementManagementEthics OfficerEthics Officer

WebsiteWebsitehttps://www.TECCKIndustries.net/ethicsdprtmt.hmlhttps://www.TECCKIndustries.net/ethicsdprtmt.hml

EnforcementEnforcement

Ethics ReportingEthics Reporting

Formal Inquiry Formal Inquiry DocumentationDocumentation

InvestigationInvestigation

Ethics HotlineEthics Hotline1-888-770-70881-888-770-7088

WebsiteWebsiteEmail: [email protected]: [email protected]

Standard Mail: Standard Mail: TECCK Industries, Inc.TECCK Industries, Inc.

Attn: Ethics DepartmentAttn: Ethics Department

P.O. Box 7107P.O. Box 7107

Honolulu, HI 96818Honolulu, HI 96818

ReferencesReferences

Choi, C. J., Eldomiaty, T. I., & Kim, S. W. (2007). Consumer Choi, C. J., Eldomiaty, T. I., & Kim, S. W. (2007). Consumer Trust, Social Marketing and Ethics of Welfare Exchange. Trust, Social Marketing and Ethics of Welfare Exchange. Journal of Business EthicsJournal of Business Ethics , 74, 74, 17-23., 17-23.

Radin, T. J., & Calkins, M. (2006). The Struggle Against Radin, T. J., & Calkins, M. (2006). The Struggle Against Sweatshops: Moving Towards Responsible Global Business. Sweatshops: Moving Towards Responsible Global Business. Journal of Business EthicsJournal of Business Ethics , 66, 66, 261-272., 261-272.

Singh, J., Salmones Sanchez, M. G., & del Bosque, I. R. (2008). Singh, J., Salmones Sanchez, M. G., & del Bosque, I. R. (2008). Understanding Corporate Social Responsibility and Product Understanding Corporate Social Responsibility and Product Perceptions in Consumer Markets: A Cross-cultural Evaluation. Perceptions in Consumer Markets: A Cross-cultural Evaluation. Journal of Business EthicsJournal of Business Ethics , 80, 80, 597-611., 597-611.

ReferencesReferences

California Solar Energy Industries Association. (2009). California Solar Energy Industries Association. (2009). Code of Code of EthicsEthics. Retrieved from http://calseia.org/code-of-ethics.html. Retrieved from http://calseia.org/code-of-ethics.html

Chandler, R. C. (2005). Chandler, R. C. (2005). Avoiding Ethical Misconduct DisastersAvoiding Ethical Misconduct Disasters. . Retrieved from http://gbr.pepperdine.edu/2010/08/avoiding-Retrieved from http://gbr.pepperdine.edu/2010/08/avoiding-ethical-misconduct-disasters/ethical-misconduct-disasters/

Ciulia, J. B. (1991). Why Is Business Talking About Ethics?: Ciulia, J. B. (1991). Why Is Business Talking About Ethics?: Reflections on Foreign Conversations.. Reflections on Foreign Conversations.. California Management California Management ReviewReview, , Vol. 34Vol. 34( Issue 1), pg. 67-86.( Issue 1), pg. 67-86.

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AnswersAnswers