Pengendalian Kualitas

Pengendalian Pengendalian KualitasKualitas

Eko Pujiyanto,S.Si.,M.T.

E-mail [email protected]

Homepage

http http ://mail.uns.ac.id/~eko/teaching/pk.htm://mail.uns.ac.id/~eko/teaching/pk.htm

Hp : 08122783991

mailto:[email protected]

Agenda Hari IniAgenda Hari Ini

Tentang kelas ini Tentang saya Pendahuluan

Tentang kelasTentang kelas Waktu kuliah :

10.30 – 12.10 Waktu konsultasi :

08.00 - 10.00 Homepage kuliah :

mail.uns.ac.id/~eko/teaching/pk.html Silabus, Penilaian dan Referensi Jadwal kuliah

Silabus, Penilaian dan ReferensiSilabus, Penilaian dan Referensi

Prasyarat : Probabilitas dan Statistik Industri

Tujuan : Membantu mahasiswa untuk memahami dan mengaplikasi teknik statistika pada masalah industri terutama untuk memonitor dan meningkatkan kualitas proses dan produk. Penekanan akan diberikan pada teknik peta kendali, kapabilitas proses, toleransi, sampling penerimaan dan meningkatkan kualitas secara kontinu. Beberapa studi kasus masalah industri diberikan untuk memahami aplikasi teknik statistika secara sistematik.

Isi Mata kuliah : Pengertian Kualitas ; Metode dan konsep pengendalian kualitas ; Seven tools ; Penyusunan dan Penggunaan Peta Kendali ; Spesifikasi Produk dan Kemampuan Proses Produksi ; Sampling Penerimaan ; Pengenalan Rekayasa Kualitas ; Integrasi Dalam Sistem Kualitas

Silabus, Penilaian dan Silabus, Penilaian dan ReferensiReferensi

PenilaianPenilaian

Tugas Pribadi Mengerjakan Tugas ( minimal 6 kali ) Meringkas KP atau TA mengenai kualitas

20 %

Ujian Tengah Semester + Take Home Test 30 %

Ujian Akhir Semester + Take Home Test 40 %

Aktivitas 10 %


Referensi :Referensi : Mitra , A. , Fundamentals of Quality

Control and Improvement , Macmillan, 1993

Grant, E.L. dan Leavenworth, R.S. ( Terjemahan ) , Pengendalian Mutu Statistis, Edisi ke-6, Erlangga, 1995.


Pert Tanggal

Pokok Bahasan Sub Pokok Bahasan

Bahan Bacaan Tugas Dosen

1 Sabtu24 Sept

Pendahuluan Prinsip dasar kualitas , konsep pengendalian kualitas , filosofi kualitas

Mitra , hal 3 – 69 Mitra 36 - 69 : Buat Ringkasan

Eko

2 Sabtu1 Okt

Metoda Pendekatan Kualitas

Seven tools , Pengantar TQM

Mitra , hal 135 – 158

Mitra , 4-21 s.d. 4-24

Eko

3 Sabtu8 Okt

Penyusunan dan Penggunaan Peta Kendali

Konsep peta kendali

Mitra , hal 165 – 185

Grant , hal 3 – 30

Eko

4 Sabtu15 Okt


Peta kendali variabel

Mitra , hal 189 – 228

Grant , hal 73 – 179

Grant , 3-40 dan 4-19

Mitra , 6-27 dan 6-39

Eko

5 Sabtu22 Okt


Peta kendali variabel

Peta kendali atribut

Mitra , hal 189 – 228 & 251 – 275

Grant , hal 73 – 179 & 237 – 297

Eko

6 Sabtu29 Okt


Peta kendali atribut Mitra , hal 251 – 275

Grant , hal 237 – 297

Grant , 8-25 dan 8-26

Mitra , 7-39 dan 7-41

Eko

7-8 Ujian Tengah Semester

9 Sabtu3 Des

Spesifikasi Produk dan Kemampuan Proses

Prinsip dan tolok ukur kemampuan proses

Mitra , hal 291 – 315Grant , hal 298 – 340 & 355 - 383

Grant , 9-40Mitra , 8-24 dan 8-28

Eko

10 Sabtu10 Des

Sampling Penerimaan

Sampling penerimaan data kuantitatif

Mitra , hal 411 – 435Grant , hal 140 – 180

Grant , 17-22 dan 17-28Mitra , 10-9 dan 10-13

Eko

11 Sabtu17 Des

Sampling Penerimaan

Sampling penerimaan data kualitatif


Eko

12 Sabtu24 Des

Sampling Penerimaan

Sampling penerimaan data kualitatif


Grant , 13-16 dan 14-8Mitra , 9-24 dan 9-51

Eko

13 Sabtu31 Des

Pengenalan Metode Analisis Rekayasa Kualitas

Metode Taguchi Mitra , hal 517 – 553

Eko

14 Sesuai Jadwal

Ujian Akhir Semester

Kumpulkan Tugas Pribadi

Eko

Tentang Saya 1993 : Undergraduate, Mathematics ITB 1998 : Graduate , Industrial Engineering ITB 1995 - 1998 : Lecturer ITENAS Bandung 1998 - Now : Lecturer UNS Solo 2004 - Now : Ph.D Program in Manufacturing, UGM Research Interest :

Quality Engineering , Optimization and Layer Manufacturing.

Married , 3 children Hobbies : Iqro’ , Studying and Teaching

PendahuluanPendahuluan

Sept , 2006Sept , 2006

Outline ( 1 )

Outline ( 2 )

IntroductionIntroduction

5 .. 4 .. 3 .. 2 .. 1 ..

Ignitation and liftoff

Evolution of Evolution of Quality ControlQuality Control( Feigenbaum , 1988 )( Feigenbaum , 1988 )

Year Period1900 Operator Quality Control1900-1920 Foreman Quality Control1920-1940 Inspection Quality Control1940-1960 Statistical Quality Control1960-1970 Total Quality Control1970-1980 TQC Organizationwide1980- Total Quality System

QualityQuality The fitness of that product or service for

meeting its intended use required by the customer.

Quality Characteristics Variable Attribute

Standard and Specification Three Aspects of Quality

Quality ControlQuality Control A system that is used to maintain a

desired level of quality in a product or service

Quality Control divided into ( ASQC , 1983 )

Statistical Process Control on-line off-line

Acceptance Sampling Plan

Quality AssuranceQuality Assurance All those planned or systematic actions

necessary to provide confidence that a product or service will satisfy given needs ( ANSI/ASQC , 1987 )

Quality CirclesQuality Circles Typically an informal group of people,

which may consist of operators, supervisors, managers, and so on who get together to seek improved ways of making the product or delivering the service

Japan : since 1960 USA : since 1970

Benefits of Quality Benefits of Quality ControlControl Improvement in the quality of products and

services The system is continually evaluated and modified

to meet changing needs of the customer Improve productivity Reduce cost in the long run Improvement in meeting customer due date Maintain an environment of forever striving for

the goal of continued improvement

Responsibility for QualityResponsibility for Quality Marketing and product planning Product design and development Manufacturing engineering Purchasing Manufacturing Inspection and testing Packaging and shipping Customer Service

Quality and ReliabilityQuality and Reliability Reliability refers to the ability of a product

to function effectively over a certain period of time when in use by the customer

Reliability ~ quality of performance

Total Quality System Total Quality System (1)(1)

The collective plans , activities and events that are provided to ensure that a product, process, or service will satisfy given needs ( ANSI/ASQC , 1987 )

Elements of Total Quality System Policy , Planning , organization and

administration Product design assurance, specification

development and control

Total Quality System Total Quality System (2)(2)

Elements of Total Quality System Control of purchase materials and component parts Production quality control User contact and field performance Corrective action Employee selection , training and motivation Legal requirements-product liability and user safety Sampling and other statistical techniques

Quality ImprovementQuality Improvement Never ending process, and effort to reduce

the variability of a process and reduce the production of nonconforming items should continue forever

The three stages of quality improvement Commitment stage Consolidation stage Maturity stage

Quality Costs Quality Costs ( ASQC , 1971 )( ASQC , 1971 )

Prevention cost Appraisal cost Internal failure cost External failure cost

Measuring Quality CostMeasuring Quality Cost Labor base index Cost base index Sales base index Unit base index

Management of QualityManagement of QualityManagement Product Actionfunction phase to be taken

Plan Proposal Develop quality policyPlan for quality

Organize Design Design assuranceDev. Prod. Quality

Plan.Staff Pre-production Select employee

Train employeeDirect Production Monitor process

Direct inspectionControl Post production Obtain Quality Inform.

Manage quality costs

Quality and ProductivityQuality and Productivity Effect on costs

Prevention and appraisal costs Internal and external cost

Effect on Market Market share Competitive position

Quiz Quiz ( 1 point activity )( 1 point activity )

Define quality and explain its role in the modern business environment ?

What is a quality circle ? What are the benefits of quality control ? Explain the difference between quality

control and quality improvement ? Explain how quality affects productivity ?

Pengendalian Kualitas

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