Memorandum for General RFP Configuration
RFP Questions and Clarifications Memorandum
To:Vendors Responding to RFP Number 3897 for the Mississippi
Department of Corrections (MDOC)
From:Craig P. Orgeron, Ph.D.
Date:February 14, 2017
Subject:Responses to Questions Submitted and Clarifications to
Specifications
Contact Name:Monique Hopkins
Contact Phone Number:601-432-8201
Contact E-mail Address:[email protected]
RFP Number 3897 is hereby amended as follows:
1. Title page, INVITATION is modified as follows:
INVITATION: Sealed proposals, subject to the attached
conditions, will be received at this office until March 31, 2017 @
3:00 p.m. local time for the acquisition of the products/services
described below for Mississippi Department of Corrections, Project
Number 42385.
2. Title page, third box is modified as follows:
PROPOSAL, SUBMITTED IN RESPONSE TO
RFP NO. 3897
DUE March 31, 2017 @ 3:00 p.m.,
ATTENTION: Monique Hopkins
3. Section VII Technical Specifications, Item 4 Project Schedule
is amended as follows:
Task
Date
First Advertisement Date for RFP
07/26/16
Second Advertisement Date for RFP
08/02/16
Mandatory Vendor Web Conference
10:00 a.m. Central Time on 08/16/16
Mandatory Site Visits:
Parchman State Penitentiary, Parchman, MS
10:00 a.m. Central Time on 08/23/16
Central Mississippi Correctional Facility, Pearl, MS,
3:00 p.m. Central Time on 08/24/16
South Mississippi Correction Institution, Leakesville, MS
10:00 a.m. Central Time on 08/25/16
Wilkinson County Correctional Center and Wilkinson Community
Work Center, Woodville, MS
10:00 a.m. Central Time on 08/26/16
Deadline for Vendors Written Questions
3:00 p.m. Central Time on 08/31/16
Deadline for Questions Answered and Posted to ITS Web Site
09/16/16 02/14/17
Deadline for Follow-up Questions to RFP Questions and
Clarifications Memo dated February 15, 2017
02/22/17
Deadline for Follow-up Questions Answered and Posted to ITS Web
Site
03/10/17
Open Proposals
09/30/16 03/31/17
Evaluation of Proposals Begins
09/30/16 03/31/17
ITS Board Presentation
11/17/16 04/20/17
4. Section VII Technical Specifications, Item 6.23 is being
amended as follows:
6.23All software and hardware as proposed must be installed and
fully functional per manufacturer specifications for the equipment
ninety (90) days after the date a contract is signed by the
Executive Director of ITS.
6.23Software and Hardware Installation and Operation
6.23.1All software and hardware as proposed for the Inmate
Calling System must be installed and fully functional per
manufacturer specifications for the equipment ninety (90) days
after the date a contract is signed by the Executive Director of
ITS.
6.23.2All software and hardware as proposed for the Managed
Access System must be installed and fully functional per
manufacturer specifications for the equipment based upon a mutually
agreeable schedule between the MDOC and the awarded Vendor.
5. Section VII Technical Specifications, Item 7.24 is being
amended as follows:
7.24.4The proposed ICS must provide, as an optional feature to
MDOC, recording of visitation phones at the three state
prisons.
6. Section VII Technical Specifications, Item 7.25.1 is being
amended as follows:
7.25.1MDOC is seeking a managed access or cell phone management
module solution coupled with cell phone detection modules that
mitigate use of unauthorized cell phones and require cell phone
communications be administered through the approved ICS.
7. Section VII Technical Specifications, Item 7.25.2 is being
amended as follows:
7.25.2The managed access solution must provide the following,
but not limited to functionality:
7.25.2.1Must provide ability to control all cellular
communication within the defined area
7.25.2.2Must provide the ability to identify allowable and
non-allowable cell phones
7.25.2.3Must support 2G, 3G, and 4G/LTE devices
7.25.2.4Must indicate the plan to keep current with future
communication standards
7.25.2.5Must provide the ability to redirect cell phone
communications through the ICS for investigative purposes
7.25.2.6.5Must comply with all State and Federal communication
guidelines
7.25.2.7.6Must not disrupt 911 Call Center services
7.25.2.7The managed access solution should include the three
state prisons
7.25.2.8Coverage must be all the way to the perimeter fence
7.25.2.9Ongoing testing to detect new cellular technologies in
the area should occur as needed with a 95% acceptance rate
7.25.2.10Testing must occur monthly to assess the effectiveness
of the managed access solution
7.25.2.11Antenna components must provide alarm events upon
detection of equipment tampering.
8. Section VII Technical Specifications, Item 7.25 is being
amended as follows:
7.25.3The cell phone detection module must include but is not
limited to the following features and functionality:
7.25.3.1Must be able to detect cell phones in the on or off
position, on person, or inside the body.
7.25.3.2Devices should be portable or wall mountable, and have a
battery life of 12 hours or greater.
7.25.3.3Devices must be able to detect both ferrous and
non-ferrous metals.
7.25.3.4Devices must be nonintrusive, tamper-proof, usable both
indoor and outdoor, posing no risk to health and safety.
7.25.3.5Vendor shall provide 50 devices that will be
strategically deployed throughout the facilities covered by the
ICS.
7.25.3 7.25.4 The Vendor must discuss and explain in detail how
the system prevents unauthorized cell phone use and include the
type and amount of hardware that would be installed.
9. Section VII Technical Specifications, Item 8.5.16 is hereby
deleted.
8.5.16The proposed DRS must provide an indication as to the
recording space left on any and all media. Explain the indication
in this item.
10. Section VIII Cost Information Submission, is hereby replaced
to clarify the rates, charges, and fees. Each Vendor should submit
the enclosed Revised Cost Information Submission matrix when
responding to this RFP.
The Total Life Cycle Cost will be determined using the data
provided in Attachment B and Attachment D. The State will calculate
the average MOUs per month and average number of inmates per month.
The rate per minute will be multiplied by the average MOUs for each
call type. The charges and fees will be multiplied by average
number of inmates, added to the total cost for each call type. The
combined total will be multiplied by 12 months, and then multiplied
by 5 years.
11. Section VI Pending Legal Actions, Item 4 is being amended as
follows:
4.2 If so, provide a copy of same and state with specificity the
current status of the proceedings.
4.2Are there any criminal or civil proceedings (federal or
state) pending against the Vendor or its principals or employees
that pertain to any public procurement within the State of
Mississippi or elsewhere? (A yes or no answer is required.)
4.3 If your answer to either of the above is yes, provide a copy
of same with your proposal and state with specificity the current
status of the proceedings.
4.4 The State, at its sole discretion, may reject the proposal
of a Vendor who (a) has criminal or civil proceedings pending that
pertain to a public procurement within Mississippi or elsewhere, or
(b) has lawsuits or other legal proceedings pending that pertain to
any of the products or services which are part of the Vendors
proposal.
Vendor must include in their proposal a response to each amended
requirement as listed above. Vendor must respond using the same
terminology as provided in the original requirements.
The following questions were submitted to ITS and are being
presented as they were submitted, except to remove any reference to
a specific Vendor. This information should assist you in
formulating your response.
Question 1:Will the State allow for a short round of follow-up
questions if answers to the first round of questions require any
additional clarification?
Response:Yes, see the updated Procurement Project Schedule in
Amendment Item 3 above.
Question 2:For anyone other than the incumbent, presenting firm
pricing to the State that includes a Managed Access solution
entails a number of long lead-time items, including but not limited
to engineering, system coverage optimization,
investigation/confirmation of FCC and carrier agreements/licensing,
pricing, and other contracting requirements. As a result of these
issues, we respectfully request at least a 60-day extension to the
submission deadline.
Response:See the updated Procurement Project Schedule in
Amendment Item 3 above. Proposals are due by March 31, 2017 by 3:00
p.m. Central Time.
Question 3:Which facilities currently record the visitation
phones?
Response:None.
Question 4:Which facilities do not currently record visitation
phones that the State would like to have recorded? Will the State
provide an approximate distance from the Visitation area to the
main demarc room for the facilities that the State would like to
have recorded?
Response:MDOC would like to include as an option to have
visitation phones recorded at the three state prisons. See
Amendment Item 5 above.
MSP visitation rooms are in various locations throughout the
prison. The maximum distance from the visitation rooms to the main
demark at MSP is just less than 7 miles.
CMCF visitation rooms are in various locations throughout the
prison. The maximum distance from the visitation rooms to the main
demark at CMCF is just less than 1 mile.
SMCI visitation rooms are in various locations throughout the
prison. The maximum distance from the visitation rooms to the main
demark at SMCI is just less than 1 mile.
Question 5:Cutoff Switches: Will the State confirm that manual
cutoff switches are not needed or used for all facilities?
Response:Manual cutoff switches are not needed.
Question 6:Section VII, Item 8.4.1, if there are existing
enclosures and pedestals does the State own them? May the vendor
reuse any existing enclosures and pedestals? Will MDOC provide a
list of number of phones, pedestals and enclosures that is
currently installed?
Response:GTL, the incumbent vendor, owns existing enclosures and
pedestals; therefore, they are not available for reuse. See
Attachment A for number of phones.
Question 7:May the vendors hire Vocational skilled labor
offenders to assist with the installation? If yes, what is the
labor rate? What hours are they available?
Response:Vendors are prohibited from hiring offenders.
Question 8:Section IV, Item 18, Inclusion of Subcontract
Agreements, We are legally unable to present these agreements as
they are subject to strict non-disclosure clauses. Any responsible
party bidding would have the same problem. Will the State remove
this requirement?
Response:No. Vendor may take exception to any requirement as
directed in Section V, Proposal Exceptions.
Question 9:Section VII, Item 3.1.4, 17 Community-based satellite
facilities across the State, Are these satellite facilities
included in the scope of the RFP?
Response:Yes. See Attachment C for an accurate list of facility
locations.
Question 10:Section VII, Item 3.1.4, 17 Community-based
satellite facilities across the State, if the facilities are
included, does the current provider offer service at these
facilities today?
Response:Yes.
Question 11:Section VII, Item 3.1.4, 17 Community-based
satellite facilities across the State, Will the State provide a
list of these facilities along with the; service address, phone
counts, current inmate population, and maximum inmate capacity?
Response:See Attachment A for phone information, and Attachment
C for facility addresses.
Question 12:Section VII, Item 3.2, Requirement states that all
calls are placed as collect calls. Will the State confirm that
inmate-paid debit calling is not implemented?
Response:Inmate-paid debit calling is not implemented.
Question 13:Section VII, Item 3.2, Requirement states that all
calls are placed as collect calls. If not implemented, will the
State explain why debit is not implemented?
Response:To mitigate security risks.
Question 14:Section VII, Item 3.2, Requirement states that all
calls are placed as collect calls. Given the revenue opportunity to
fund additional services, will the State allow debit calling in
this next contract?
Response:No.
Question 15:Section VII, Item 6.11, Requirement states that
rates may not exceed the FCC caps that were effective March 17,
2016. However, the order cited was just recently modified to allow
for rates of $0.13/min, up from $0.11. Will the State allow vendors
to charge up to the new cap rate of $0.13?
Response:Yes.
Question 16:Section VII, Item 6.23, Requirement is that all
software and hardware must be fully functional 90 days after
contract signature. While this is feasible for the inmate telephone
system, it is not for any Managed Access systems that would be
installed. Would the state modify the requirement to state that the
90 day requirement pertains only to the Inmate Telephone System,
and any other systems installed would be per a mutually agreed
project plan?
Response:Yes. See Amendment Item 4 above.
Question 17:Section VII, Item 7.25, Managed Access System (MAS)
or cell phone management, In a recent procurement in Maryland for
MAS, at least one provider noted a major problem inherent in
Managed Access technology.
Newer 3G or 4G cellular protocols require a mobile phone
authentication code from the receiving tower to the handset seeking
service for a sort of digital handshake. This authentication code
information is closely guarded by the carriers for network security
reasons. Today, the handset signal can be pushed from 3G/4G to 2G
protocols that do not require this handshake - this means that MASs
can, currently, control contraband phones without having
authentication code information. In the future, however, carriers
like AT&T have announced plans to turn down their old 2G
networks. This is a huge issue, especially given MASs enormous cost
paid for by constituents through higher rates. At the same time,
FCC docket 13-111 and recent comments by Commissioner Ajit Pai
suggest that alternatives may be allowed in the future.
Given the issues stated, including the possibility to more
efficiently use the existing infrastructure for technologies other
than MAS, will the State consider removing section 7.25 from the
RFP?
Response:No. See the Amendments above.
Question 18:Section VII, Item 7.25, Managed Access System (MAS)
or cell phone management, the call volume provided thus far
suggests annual gross revenue before expenses to be less than $2
million. A fully functional antenna-based Managed Access system at
a single site can cost more than this amount. It also faces serious
future functionality issues as stated previously. Perhaps even more
important, the few required functions stated in the RFP leave open
the opportunity for unprincipled vendors to describe the
functionality offered in a misleading way and without measurable
commitments, leaving the State to discover flaws down the road.
Will the State consider a technology grant so that it could
procure a system with more future-proof capabilities chosen by the
State? This would resolve the issues detailed immediately
below.
Response:Yes, MDOC will consider options proposed. Proposed
solutions including a technology grant should be detailed under the
appropriate specifications when responding to this RFP. Any cost
associated with options proposed must be detailed in Section VIII:
Cost Information Submission.
Question 19:Section VII, Item 7.25, Managed Access System (MAS)
or cell phone management, will the State eliminate Item 7.25.2.5
regarding the ability to redirect cell phone communication through
the ICS for investigative purposes? This has large potential legal
liability issues for the provider.
Response:Yes, this requirement is hereby eliminated. See
Amendment Item 7 above.
Question 20:At a minimum, will the State provide the following
specifications for the requested MAS?
Question a:Facilities that must be covered, and what coverage
areas (e.g. just the living units or all the way to the perimeter
fence)?
Response:All the way to the perimeter fence. See Amendment Item
7 above.
Question b:Cellular protocols that must be controlled, at a
minimum?
Response:2G, 3G, LTE, and new technologies as they are
introduced.
Question c:Requirements for an ongoing testing plan to detect
new cellular technologies in an area? Frequency of testing, format
of testing, plan acceptance by the State.
Response:As needed with a 95% acceptance rate. See Amendment
Item 7 above.
Question d:Requirements for an ongoing testing plan to assess
the effectiveness of the solution?
Response:At a minimum, testing should be conducted monthly. See
Amendment Item 7 above.
Question e:Service Level Agreements for response to an
issue.
Response:Within 4 hours of notification.
Question f:Detailed explanation of required FCC licensing and
whether MDOC is required to be a party to those licensing
agreements?
Response:FCC licensing is the responsibility of the Vendor.
Question g:Description of the Graphical User Interface and
reporting requirements of the State?
Response:MDOC is open to an industry standard, user-friendly
interface. Reporting requirements include the number of attempted
calls, detailed call information, and the number of
successful/unsuccessful transactions.
Question h:Should the antenna components possess alarming
capabilities to notify personnel of attempts to tamper with
physical equipment?
Response:Yes. See Amendment Item 7 above.
Question i:The providers evolution path to Service Denial,
Directional Jamming, or other methods of contraband cell phone
control in the future?
Response:MDOC is open to review providers path for managed
access or other comparable services.
Question j:Will facilities provide floor plans of the facilities
that need cable/wiring replaced so we can determine material cost
and labor cost to replace and design the infrastructure for the
Managed Access?
Response:The State will not provide blueprints of facilities,
due to security concerns. However, the State will work with the
awarded Vendor to collect the necessary information.
Question 21:Section VII, Item 10.2, Inmate Call Rates, Since
MDOC has only had the current rates in place for a couple months,
will the State please provide calls and minutes for June, July, and
August (when available)? This will help us provide the most
competitive financial offer possible.
Response:See Attachment B.
Question 22:Section VII, Item 10.2, Inmate Call Rates,
Transaction fees can have a greater impact on the overall cost of
calling than even calling rates. Also, certain vendors have
interpreted current FCC rules to allow them to implement Single Pay
programs as implemented, these Single Pay programs can charge up to
$15 per call, with most all of this cost attributed to a
transaction fee separate from the stated call rates. These fees are
not consistent with current FCC rules, however, and if/when
follow-up action is taken by the FCC, vendors are likely to claim
force majeure and attempt to renegotiate. To ensure compliance and
an even playing field, will the State:
Question a:Confirm that Single Pay programs are prohibited i.e.
when a called party wants to pay for a prepaid collect call, they
must be able to set up an account where they can spread transaction
fees over multiple calls rather than just a single call?
Response:All fees must be in compliance with the FCC rules.
Vendors will need to itemize all proposed fees.
Question b:State whether vendors are allowed to charge FCC caps
for transaction fees related to billing. Specifically:
Collect:
- Paper Bill/Statement Fee $2.00 per use
Prepaid:
- Automated Payment
(e.g. Automated phone system or Web)$3.00 per use
- Live Agent Payment$5.95 per use
- Any Third-Party service
(e.g. Western Union, MoneyGram)exact fees, with no markup that
result from the transaction
Response:Yes.
Question c:Require vendors to state any Third-Party vendors used
to accept payments, such as Western Union or MoneyGram, as well the
fees charged by those vendors in compliance with FCC rules?
Furthermore, will the State require that providers not implement
Third-Party payment services that charge more than $5.95 per
transaction, as was recently adopted by the Alabama Public Service
Commission? For reference, a negotiated rate with a third-party
processor should not exceed $6.
Response:All fees must be in compliance with the FCC rules.
Vendors will need to itemize all proposed fees.
Question 23:Exhibit A, Item 33.5, Liquidated damages for failure
to maintain proper phone ratio. The RFP states that the phone ratio
should be 1 phone for every 20 offenders. During the site surveys
it was mentioned that some facilities did not need additional
phones. Will the State provide current phone counts, current
population, maximum inmate capacity, and forecasted population by
site?
Response:See Attachment A.
Question 24:Page 2, One clearly marked original response and 5
identical copies of the complete proposal with each response
containing an accompanying electronic copy of the complete
proposal. Label the front and spine of the three-ring loose-leaf
binder and each CD with the Vendor name and RFP number.Please
clarify if ITS requires a CD, or will a USB / thumb drive be an
acceptable electronic copy.
Response:A USB/thumb drive is an acceptable electronic copy.
Question 25:Item 22, Vendor must furnish only new equipment,
Will the ITS require the current vendor to replace all equipment
with new equipment? This should include all required components
referenced in 7.25 Managed Access, as the incumbent would benefit
from several million dollars in competitive advantage over all
other vendors if they are allowed to simply respond with their
currently installed systems.
Response:No, equipment should be replaced as needed.
Question 26:Item 3.1.4, 17 Community-based satellite facilities
across the state
COMMUNITY WORK CENTERS (CWC)
ALCORN COUNTY CWC
BOLIVAR COUNTY CWC
FORREST COUNTY CWC
GEORGE COUNTY CWC
HARRISON COUNTY CWC
JACKSON COUNTY CWC
JEFFERSON COUNTY CWC
LEFLORE COUNTY CWCLeflore Technical Violator Center
MADISON COUNTY CWC
NOXUBEE COUNTY CWC
PIKE COUNTY CWC
QUITMAN COUNTY CWC
SIMPSON COUNTY CWCSimpson Technical Violator Center
WASHINGTON COUNTY CWC
WILKINSON COUNTY CWC
YAZOO COUNTY CWC
RESTITUTION CENTERS
FLOWOOD CWC/ RESTITUTION CENTER
GREENWOOD RESTITUTION CENTER
HINDS COUNTY RESTITUTION CENTER
PASCAGOULA RESTITUTION CENTER
Please clarify which of the 17 facilities in the identified list
(Community Work Centers and Restitution Centers) comprises the 17
satellite facilities, and if there are other facilities that are
not represented in this list. Please provide the exact location
information to ensure project accuracy.
Response:There are 15 satellite facilities covered by this RFP.
Alcorn, Bolivar, Jackson, Jefferson, Yazoo County CWCs are closed;
phone services are not needed at these locations. Leflore and
Simpson have been repurposed as Technical Violator Centers; phone
services are still required. See Attachment C for an accurate list
of facility locations.
Question 27:Item 6.19, ADA devices and TDD devices, please
confirm the number of ADA/TDD devices currently in use as well as
those required at each facility.
Response:See Attachment A.
Question 28:Item 6.22.8 and 6.22.8.1 Required Features means
those features and/or services identified as such, From Vendors
standpoint, these may be available as standard or optional. Please
confirm if Required Features means included or optional at
additional cost.
Response:Vendor must state whether required features are
included as part of the proposers standard offering. If not, the
Vendor must state whether the feature is available as an option at
an additional cost to the customer.
Question 29:Item 6.22.9 and 6.22.9.1, option or optional mean
those features which will be considered as additional enhancements,
Requested as an option, is not optional for the ISP. Please clarify
whether option or optional features are required or whether they
are not.
Response:The Vendor must propose the option and state whether
the option is included in their standard offering or will be at an
additional cost to the customer. MDOC is not obligated to purchase
or implement the option.
Question 30:Item 7.9.4, list of specified numbers so that if a
disallowed number is called, the ICS will also call a cell phone or
specific MDOC number. Please clarify if the ITS wishes to block all
disallowed numbers or have a watch list of numbers for real time
monitoring and investigative services.
Response:MDOC wishes to block all disallowed numbers, have a
watch list for real-time monitoring, and have the ICS initiating a
call to a specified customer number.
Question 31:Item 7.18.1.4, a ten second non-billed interval at
the beginning of the call. Please clarify the purpose of the 10
second interval for fraud control purposes.
Response:This feature has been in place with all prior solution
providers, and the State would like to maintain the existing
functionality if possible.
Question 32:Item 7.18.1.5, Limitation on the number of times a
telephone number may be redialed by the inmate within a specific
period.
Question a:Please clarify the parameters for the number of times
and the period of time specified by the ITS.
Response:To prevent inmate callers from overloading the
system.
Question b:Please clarify what ITS wishes to accomplish for the
purposes of fraud control.
Response:To prevent extortion, fraudulent activity, system
abuse, and maintain system integrity.
Question 33:Page 56, Call and Minutes of Use Table, the data in
this table looks more in line with one facility, rather than all
facilities. Will the State please confirm that this data includes
all minutes of use for all locations? If it does not, please
provide comprehensive calling statistics, including number of calls
and number of minutes broken out by facility and month for the past
12 total months.
Response:Values are for the three state prisons and the
community work centers. See Attachment B for comprehensive calling
statistics.
Question 34:Section IX, Item 1.3.1, reference installation must
be for a project similar in scope and size to the project. Please
clarify that ITS requires that all references be only DOC
installations and that large county projects do not qualify as
references for a complex, DOC account such as Mississippi.
Response:MDOC is interested only in DOC installations.
Question 35:Exhibit A Standard Contract A properly executed
contract is a requirement of this RFP. Please confirm/clarify if
ITS requires a fully executed Exhibit A returned with proposal
submittal, or if this only applies after an award is made.
Response:No. ITS will execute an Agreement with the Vendor after
the award is made. However, Vendor must review the attached
Standard Contract and list any exceptions on the Proposal Exception
Summary.
Question 36:Can ITS please provide an official analysis of the
operational capability of the existing MAS?
Response:The existing MAS solution which is installed at the
Parchman facility is Tecore Networks iNAC Managed Access
Solution.
Question 37:What percentage of test phone calls do not get
blocked by the existing MAS system?
Response:MDOC does not have access to the test phone call
data.
Question 38:What percentage of test text messages do not get
blocked by the existing MAS system?
Response:MDOC does not have access to the test text message
data.
Question 39:What percentage of test data connectivity attempts
do not get blocked by the existing MAS system?
Response:MDOC does not have access to the test data
connectivity.
Question 40:Do all locations with MAS cover the full spectrum of
CDMA?
Response:Yes.
Question 41:Do all locations with MAS cover the full spectrum of
LTE?
Response:No.
Question 42:Do all locations with MAS cover the full spectrum of
UMTS?
Response:Yes.
Question 43:Do all locations with MAS cover the full spectrum of
GSM?
Response:Yes.
Question 44:Please provide the As Built locations and layout of
all antennas at all three MAS sites?
Response:MDOC will not provide blueprints of the facilities, due
to security concerns. Alternative documentation may be provided to
the awarded Vendor.
Question 45:Please provide the As Built locations and layout of
the fiber distribution to include number of fiber strands and type
of fiber from headband to distribution areas. If our installation
requires more to be installed, will the Mississippi Department of
Corrections install it or should that cost?
Response:Detailed fiber strand counts and as built diagrams of
fiber distribution are unavailable. There are available, unused
single-mode fiber optic strands for use from the head end to the
distribution areas. If additional installations are needed, the
Vendor will bear the costs.
Question 46:Please provide the number of inmate telephones, cart
phones, Computer Workstations and TTY devices required for the
Private Prison locations:
A. East Mississippi Correctional Facility
B. Marshall County Correctional Facility
C. Wilkinson County Correctional Facility
Response:See Attachment A.
Question 47:Is Managed Access required for any locations other
than MSP, CMCF and SMCI?
Response:The contract will include managed access for the three
state prisons. Future options for the three private prisons may be
negotiated at the States discretion.
Question 48:Currently MDOC inmates have the choice to make
Collect and Prepaid Collect (AdvancePay) calls. Will the chosen
vendor be allowed to set up PIN Debit via an interface with the
commissary vendor to allow inmates to purchase phone time from the
commissary?
Response:No.
Question 49:Are vendors allowed to make multiple cost/rate
proposals? If yes, how will the multiple offers be evaluated?
Response:Yes. Each proposed cost/rate option with be evaluated
using the evaluation criteria defined by Amendment Item 10
above.
Question 50:Will any existing extra fiber be made available to
the vendors?
Response:Yes, existing fiber is available for use in fulfilment
of this contract.
Question 51:Section VII, Item 7.25.2.5, which states that the
MAS must provide the ability to redirect cell phone communications
through the ICS for investigative purposes. Can the MDOC please
provide clarification on this section? Does this mean that MDOC
wants the ability to allow some unauthorized phones to make phone
calls by being routed through the ICS?
Response:This requirement has been deleted. See Amendment Item 7
above.
Question 52:Section VII, Item 8.5.16, The proposed DRS must
provide an indication as to the recording space left on any and all
media. Explain the indication in this item. Would the MDOC please
clarify that the media discussed in this requirement is portable
media used to copy recordings and records to?
Response:This requirement in not relevant and is hereby deleted.
See Amendment Item 9 above.
Question 53:Section, Item 8.5.17, The Digital Recording System
must provide for an append function enabling MDOC to reposition to
the end of a previous recording. Would the MDOC please remove this
requirement or clarify exactly what is being asked for, since
appending any recording would alter the chain of custody and may
render it unusable in court as evidence?
Response:The ability to append to the end of a recording should
take place within the recording system prior to the extractions
being offloaded to a portable medium. In this way, chain of custody
will be maintained.
Question 54:Section VII, Item 19.3, Stage 3 Cost Evaluation,
What are the cost components (i.e. rates / minute volumes, fees/
transaction volumes) that will be included in the Total lifecycle
cost? How will the state consolidate these components (rates and
fees) into a single variable described as Total lifecycle cost into
the formula in section 19.3.1?
Response:The State will determine the Total Lifecycle Cost using
the evaluation criteria defined in Amendment Item 10 above.
Question 55:Section IV, Item 30, Terms of Software License If
the term of all software licenses is perpetual unless stated
otherwise, is the vendor expected to provide software updates on a
perpetual basis?
Response:Vendor will be expected to provide software updates for
the duration of the contract performance period.
Question 56:Section VII, Item 4, Will the DOC provide a list of
companies who attended both the mandatory vendor web conference and
the mandatory site visits?
Response:Vendor may download the list of Vendors that attended
the mandatory Vendor web conference and site visits at:
http://www.its.ms.gov/Procurement/Pages/RFPS_Awaiting_tables.aspx.
Question 57:With a signed NDA, will the DOC release blueprints,
for its facilities? This information is required to appropriately
specify the installation requirements for the services outlined in
this RFP, particularly the managed access systems. If blueprints
are not available, will the DOC provide alternative
documentation?
Response:MDOC will not provide blueprints of the facilities, due
to security concerns. Alternative documentation can be provided to
the awarded Vendor.
Question 58:Section VII, Item 2.4 Mandatory Site Visits Cameras
were not allowed at the survey and staff was asked to take pictures
for us. When will we receive pictures?
Response:Vendors were instructed to send a list of items. Please
email the list to [email protected].
Question 59:Section VII, Item 3.1.4, Will the DOC confirm the
facilities and addresses of the 17 Community-based satellite
facilities across the state?
Response:See Attachment C.
Question 60:Section VII, Item 3.2, Will the DOC provide a copy
of its current contract for inmate phone service along with all
amendments?
Response:The State is unable to provide the original contract,
due to a Protective Order being in place. However, Vendors may
request copies of the amendments by following the States Public
Records Request procedures.
Question 61:Section VII, Item 6.11, The DOC states, The rates
charged for telephone calls associated with this proposal must not
exceed the charges and rates as specified in the Federal
Communications Commission (FCC) order effective March 17, 2016.
Will the DOC consider amending this requirement to reference the
revised Order adopted by the FCC on August 4, 2016, which modifies
the rate caps for state and federal prisons at 13 cents / minute
(up from 11 cents / minute). (A copy of the FCC summary is
attached.)
Response:Yes.
Question 62:Section VII, Item 6.19, Per the RFP, The ISP will
provide approved telephones, mounting equipment, switching
equipment, monitoring and recording equipment, ADA devices and TDD
devices at no cost to the State.
Question a:Does the state currently have any of these devices
installed? If yes, how many and at which sites and what are the
locations within the facility? Does the state know how many ADA
devices and TDD devices are required today based on the needs its
current inmate population?
Response:Yes, See Attachment A.
Question b:How many additional phones are required and what are
their locations?
Response:See Attachment A.
Question 63:Section VII, Item 6.26.1.2, Campus Cabling
Question a:Can the State provide the contact information for
AT&T?
Response: Rob McClure, 601-497-7691, [email protected].
Question b:Who will be maintaining the underground and aerial
copper cables at each facility?
Response:MDOC will maintain existing underground and aerial
cabling. Any new cabling required in the performance of the
contract will be provided and maintained by the Vendor.
Question 64:Section VII, Item 7.13, The proposed ICS must allow
for a maximum number of rings, What are the maximum number of rings
the MDOC allows?
Response:Up to 10 rings.
Question 65:Section VII, Item 8.3, Equipment Room
requirements
Question a:Will the DOC provide the actual floorplan of the
equipment rooms?
Response:The State cannot provide floor plans, due to security
concerns.
Question b:Will the DOC indicate, as part of the floorplan, the
available space for the ISP, including managed access
equipment?
Response:See the response to question 65a above.
Question 66: Section VII, Item 8.4, how many inmate telephones
are installed today by facility?
Response:See Attachment A.
Question a:What is the ADP per facility?
Response:See Attachment D.
Question b:If additional phones are required at one or more
facilities, does the DOC have specific requirements regarding the
location of the new phones, or will this be at the ISPs
discretion?
Response:If additional phones are required, facility
superintendent/warden will designate locations.
Question 67:Section VII, Item 10.2.3, It is noted the table on
p. 56 of the RFP solicitation provides the average number of calls
made per month and the average number of minutes accrued from these
calls per month. It is also noted that the DOC does not guarantee
call volume; however, so the ISP can best estimate future call
volume, will the DOC provide the following:
Question a:The rates and fees established for the months
reported.
Response:Number of calls and minutes of use are provided in
Attachment B. Rates and fees will not be provided.
Question b:Calls and MOUs for a full year where the same rates
and fees were in effect (e.g., March, 2015 February, 2016)?
Response:See Attachment B.
Question c:ADP by month for the time periods reported?
Response:See Attachment B.
Question 68:Does the current inmate telephone provider offer a
single payment product to inmates friends and family members? If
yes, what are the charges for the single payment products?
Response:No.
Question 69:Throughout the current contract, has the DOC
received any commissions, cost recovery fees, technology funds,
etc. from the ISP?
Response:Yes. However, MDOC no longer receive commissions from
the ISP.
Question a:If yes, will the DOC specify the amount received?
Response:MDOC has received commissions totaling $22,235,750.79
between July 2007 and June 2016.
Question b:Are any of these funds still being received by the
ISP? If yes, will the DOC specify the amount currently
received?
Response:No funds are currently being received.
Question 70:Is the DOC considering receiving any additional
funds (e.g. commissions, cost recovery, technology) from the ISP as
part of this RFP solicitation? If yes, how are the additional funds
(e.g. commissions) evaluated with respect to the point
allocation?
Response:No.
Question 71:Section VII, Item 14.1, Project Plan
Question a:Please confirm if the state requires a separate
project plan for each physical location. If no, please specify the
locations that should be grouped together in a project plan.
Response:Project plan details should be provided for each
location. If separate plans are provided for each location, there
should be a high-level overall/comprehensive project plan.
Question b:Does the state require separate project plans for the
managed access systems(s)? Or, does the state want the managed
access system(s) project plan integrated with the inmate phone
service project plan for the respective location(s)?
Response:Overall project plan should include details of managed
access systems.
Question 72:Section VII, Item 19.3, for evaluation purposes, how
will the DOC determine the total lifecycle cost?
Question a:Will the DOC provide the specific formula for
calculating the total lifecycle costs? For example, is the
evaluation committee using the minutes provided in the RFP on p. 56
by call type to determine the total lifecycle cost? If no, will the
DOC provide the specific assumptions used to determine total
lifecycle cost (e.g. # of minutes, fees assessed, etc.)?
Response:The State will use the evaluation criteria defined in
Amendment Item 10 above.
Question b:How will the DOC factor in allowable fees in the
total lifecycle cost?
Response:The State will use the evaluation criteria defined in
Amendment Item 10 above.
Question c:Some ISPs offer single payment products, which can be
up to $14.99 / call. How will the DOC factor in the costs
associated with the single payment products as part of the total
lifecycle cost?
Response:All fees must be in compliance with the FCC rules.
Vendors will need to itemize all proposed fees.
Question 73:Section VIII, Will the DOC consider various pricing
(rates) options if the ISP clearly specifies the difference between
what is included in the rate options?
Response:Yes.
Question 74:Section VIII, to ensure the DOC compares apples to
apples with respect to the cost, will the DOC clarify if managed
access system(s) is to be included in its rate (cost) assumptions?
If yes, please clarify the number of managed access systems
required.
Response:MDOC wants managed access systems to be included with
the rate (cost) assumptions. In addition, refer to the evaluation
criteria defined in Amendment Item 10 above. Managed access systems
are desired for the three state prisons.
Question 75:Section VII, Item 7.25, Managed Access System
Requirements.
Question a:Will the DOC clarify what facilities it is requiring
managed access system(s)?
Response:Managed access systems are desired for the three state
prisons: MSP, CMCF, and SMCI.
Question b:Will the DOC provide specifications around the
desired coverage areas per facility?
Response:Specifications will be discussed with the awarded
Vendor.
Question c:Will the DOC clarify what, if any of the existing
infrastructure (e.g. fiber, cabling) and equipment (e.g. antennas)
are available for re-use from its existing managed access
system(s)?
Response:With the exception of fiber and other cabling, use of
existing equipment must be negotiated with GTL.
Question i:Does the availability of materials vary based on the
facility? If yes, please specify.
Response:No.
Question d:Will the DOC provide building prints for all covered
areas with indications of what type of building it is? Can the DOC
provide MDF and IDF locations in each building on prints?
Response:No.
Question e:What are the trenching and fiber run locations from
MDF to areas of coverage?
Response:To be provided during project kick-off with the awarded
Vendor.
Question f:Will penetrations be needed between portions of the
buildings and if so who will do them?
Response:Yes, the awarded Vendor is responsible.
Question i:If vendor is responsible, will fire caulk be
needed?
Response:Yes.
Question ii:Will thru penetrations require sleeves? If so, any
specific type?
Response:Yes, no specific type required.
Question g:What are the power requirements (UPS) for each
building?
Response:Unknown at this time.
Question h:Who is responsible for the single mode fiber running
from IDF to locations for coverage transmissions?
Response:The awarded Vendor.
Question i:Should fiber be conduit EMT or rigid?
Response:Conduit.
Question ii:What are the height requirements on mounted
hardware?
Response:To be determined.
Question iii:What security of mounted hardware is required? Will
vendor need to put it in an enclosure such as a Nema box?
Response:Vendor is encouraged to use enclosures.
Question i:What is the facilities carrier of choice for onsite
cellular services?
Response:The State of Mississippi has executed contracts for
cellular services with AT&T and CSpire.
Question j:What is the facilities cell phone of choice for
cellular services?
Response:The State is unclear if the question is regarding a
specific mobile device. If so, then the State has no preference;
state law requires the use of the lowest cost provider of the two
awarded Vendors, AT&T and CSpire.
Question 76:In the RFP you have provided an ADP of 15,436 across
23 facilities. Will you please confirm these numbers?
Response:See Attachment D. ADP is approximately 14,300 for the
facilities included in this RFP.
Question 77:Please provide the daily inmate population by month
for the past 12 months or indicate whether the State undergone any
significant increases or decreases in ADP in the last 12
months.
Response:See Attachment D.
Question 78:Does the State anticipate any significant increases
or decreases in ADP during the contract term?
Response:No, inmate populations do not vary significantly.
Question 79:What is the average stay for inmates?
Response:28 months.
Question 80:How many inmates are booked per day, on average?
Response:On average, about 33 per day; the maximum loaded is
approximately 100 in a day.
Question 81:How long do inmates stay in bookings?
Response:Average length of time incarcerated is about 28
months.
Question 82:What is your operating capacity?
Response:Capacity for facilities included in this RFP is
15,706.
Question 83:What is your bed count?
Response:Capacity for facilities included in this RFP is 15,706;
capacity for all locations statewide is 24,103.
Question 84:Does the State house any ICE detainees? If so, what
is the average monthly population?
Response:Yes, there are currently 44 offenders with a Hold
placed on them from ICE.
Question 85:How many inmates are from the U.S. Marshals
Service?
Response:42 Offenders.
Question 86:What are the equipment requirements by housing
unit/pod for each facility?
Response:See Attachment A.
Question 87:Please provide the location of the phone room(s)
where our equipment will go for each facility.
Response:Locations of phone rooms were identified during the
walkthroughs. No blueprints of facilities will be provided, due to
security concerns.
Question 88:Please provide a pod layout, with the number of
inmates per pod/housing unit for each facility.
Response:Housing areas including capacity and inmate population
are included in Attachment A.
Question 89:Please provide a blueprint of your facilities.
Response:No blueprints of facilities will be provided, due to
security concerns.
Question 90:How many floors do each of your facilities have?
Response:Varies by facility. This information was identifiable
during the walkthroughs.
Question 91:Are there any uninhabited housing units?
Response:Yes. Housing areas that are temporarily closed for
repairs, etc. will be included on the spreadsheet.
Question 92:Do you have any planned demolition or facility
expansion within the period of this contract?
Response:None at this time.
Question 93:Please list which housing units have restricted
access.
Response:Information cannot be provided for security
purposes.
Question 94:Please describe inmate access to common areas,
including what hours inmates are allowed into those areas.
Response:CMCF:
CMCF Area I QB (1621 Offenders) access during all waking hours.
Dormitory setting.
CMCF Area II 720 (1071 Inmates) access during all waking hours.
Dormitory setting.
CMCF Area III R/C (380) Access one hour per day during out of
cell activities. Cell block housing.
CMCF Area III Yard (708) access during all waking hours.
Dormitory housing.
CMCF YOU (58) all day access.
CMCF WMNs MAX (53) one hour per day.
MSP
Division #1 access to common areas during all waking hours.
Division #2 The offenders housed in G-building (A-zone),
H-building (A&B zone), I-building (A&B zone), K-building
(A&B zone), B-building and L-Building (A&B zone) receive
tier call one hour in the mornings and one hour in the
afternoon.
Offenders in A-Building and J-Building have limited common area
access and must be escorted by security staff.
Question 95:Are inmates charged a daily fee for their
incarceration?
Response:No.
Question 96:Would the facility allow the awarded vendor to use
dark fiber that has already been installed?
Response:Yes.
Question 97:How much of the AT&T wiring covers the
facilities? Please provide clarification on how much wiring we
would need to install as compared to what is already in place.
Response:Information not available.
Question 98:Who is your current Offender Management System
Provider?
Response:Motorola.
Question 99:Who is your current Commissary Provider?
Response:Premier Supply.
Question 100: Which Internet/cable service provider do you
recommend in your area?
Response:Varies by area.
Question 101: Do you currently have an inmate communications
contract outside your phones and video for inmate messaging,
grievances, requests, commissary ordering, and inmate kiosks?
Response: No, there is not another inmate communications
contract; not applicable.
Question 102: Please provide a copy of your inmate
communications contract for inmate messaging, grievances, requests,
commissary ordering, and inmate kiosks.
Response: Not applicable.
Question 103: Please provide a glossary to define the generic
technology terms that you are using throughout this RFP.
Response: Vendor may identify specific terms that they would
like defined.
Question 104: Due to the complexity of the RFP and our desire to
give you the most competitive and thorough response, will the State
consider extending the due date of the proposal?
Response:The due date has been extended and a revised
Procurement Project Schedule is attached in Amendment Item 3
above.
Question 105: Would the State consider scheduling a mandatory
live product demonstration as part of your evaluation criteria?
Response: The State at its discretion may request a product
demonstration.
Question 106: Please confirm that there is no
commission/facility support payment required for this contract.
Response: There is no commission/facility support payment
required for this contract.
Question 107: Section VII, Technical Specifications Item 2
(Mandatory Provisions in Technical Requirements for this RFP):
Please confirm that the only mandatory provisions in the Technical
Requirements are 2.3 Vendor Web Conference and 2.4 Mandatory Site
Visits.
Response: Correct.
Question 108: Please provide the monthly ITS revenues and
commissions reports for the last 12 months.
Response: MDOC no longer receives commission.
Question 109: How many free calls are inmates given?
Response:Offender-attorney calls and calls for commissary orders
and services are free.
Question 110: Does the incumbent inmate phone provider currently
take any deductions from commission revenue? If so, what are the
deductions and how much?
Response: MDOC does not receive commissions.
Question 111: Please provide a list of current fees charged.
Response: Fees are those allowed under the FCC order.
Question 112: What is the historic call volume by month?
Response: See Attachment B.
Question 113: Can the State provide 24, or even 12, months of
call volume reports/CDRs?
Response: See Attachment B.
Question 114: Please provide the last 12 months of call traffic
data broken out by call type.
Response: See Attachment B.
Question 115: Please provide a copy of the current ITS agreement
and all addenda.
Response:The State is unable to provide the original contract,
due to a Protective Order being in place. However, Vendors may
request copies of the amendments by following the States Public
Records Request procedures.
Question 116: Do you have long lines for phone calls? We
recommend 10 phones per inmate.
Response: No.
Question 117: Will the incumbent be required to replace all
equipment?
Response: Use of current equipment must be negotiated with
GTL.
Question 118: Can you please provide a phone count by each
individual facility under the DOC?
Response: See Attachment A.
Question 119: Will there be any inmate phone requirements in the
17 community based "satellite" facilities? If so, can you
characterize the requirement?
Response: Inmate phone requirements are the same for all
locations under this RFP.
Question 120: With regard to the "Managed Access" requirement
listed on page 48, can you tell me which facilities will require
this cell phone management technology?
Response:Managed access systems are desired for the three state
prisons: MSP, CMCF, and SMCI.
Question 121: Given the necessity to scope a wireless network
and other infrastructure investments for this application, will the
Department provide general architecture/schematic information of
the facilities where "managed access" will be deployed?
Response: The State is unable to provide, due to security
concerns.
Question 122: Can you tell me if all the DOC facilities have
been wired for CAT 5 or CAT 6 cabling?
Response: Yes.
Question 123: Are there any early release programs that will
have an effect on the ADP over the next 12-24 months?
Response: No.
Question 124: Can the vendor offer more than one call rate and
commission plan?
Response: See response to Question 49.
Question 125: Are there any booths or pedestals that will need
to be installed/replaced? If so, how many?
Response: See response to Question 6.
Question 126: Will the Department require that we interface with
the (OMS) offender management system provider?
Response: No.
Question 127: If so, who is the provider of the OMS system and
can you provide the contact information?
Response:Motorola Solutions, Inc.
Tanya Mansell, Customer Service Manager,
[email protected], 949-716-8884.
Question 128: Will the Department require that we interface with
the commissary provider?
Response: No. Be advised that inmates place their orders through
the phone system. The inmates must be able to access commissary
services over the phone at no charge.
Question 129: If so, who is the commissary company and can you
provide their contact information?
Response:Premier Supply Link LLC
Dennis Martin, President, [email protected],
601-209-3873.
Question 130: Are visitation stations a part of the RFP
requirements and if so, how are they installed at the
facilities?
Response:MDOC would like to include as an option to have
visitation phones recorded at the three state prisons. See
Amendment Item 5 above.
Question 131:Can you please provide the current call rates for
the following call types?
CollectPrepaidDebit
LocalLocalLocal
IntralataIntralataIntralata
InterlataInterlataInterlata
InterstateInterstateInterstate
InternationalInternationalInternational
Response: The current call rate is $0.11 per minute for all call
types.
RFP responses are due, March 31, 2017 at 3:00 p.m. (Central
Time).
If you have any questions concerning the information above,
believe that a submitted question has not been included, or believe
that a question has not been adequately answered, contact Monique
Hopkins at 601-432-8201 or via email at [email protected]
before close of business on Wednesday, February 22, 2017.
Enclosures: Revised Cost Information Submission Form
Attachment A: Facility Data Sheets Phone Counts
Attachment B: MS DOC Inmate Phone Usage Jan15 Aug16
Attachment C: Facility Locations and Addresses
Attachment D: Average Population for Facilities
FCC News Release
cc: ITS Project File Number 42385
Page 3 of 30
REVISED COST INFORMATION SUBMISSION
Vendors must propose a summary of all applicable project costs
in the matrix that follows. The matrix must be supplemented by a
cost itemization fully detailing the basis of each cost category.
The level of detail must address the following elements as
applicable: item, description, quantity, retail, discount,
extension, and deliverable. Any cost not listed in this section may
result in the Vendor providing those products or services at no
charge to the State or face disqualification.
Vendors must complete the following matrix. Vendors must list
all surcharges that are applicable. If the charge is other than per
call or per minute, use the Other Method for Billing column to
describe how the charge is applied (e.g., percent of total charge).
Any costs, including surcharges, not listed in this section may not
be billed.
Call Types
Rate Per Minute
Rate Per Minute with MAS
Rate Per Minute with Cell Phone Detection Modules
Rate Per Minute with MAS and Cell Phone Detection Modules
Local
Intrastate Intra-LATA
Intrastate Inter-LATA
Interstate Intra-LATA
Interstate Inter-LATA
Charges/Fees
Cost
Surcharges (include all applicable charges)
USF
E911
Fee for automated payment for credit card, debit card, and bill
processing fees
Fee for payment using live operator
Fee for paper bill/statement
Fee for use of their-party money transmitter (e.g., Money Gram,
Western Union, credit card processing, transfers from third-party
commissary accounts)
The exact fee from the third-party provider passed through
directly to customer with no markup.
Page 28 of 28
Attachment A
Attachment B
Attachment C
Attachment D
Page 30 of 30
Attachment A -
Facility Data Sheets - Phone Counts.pdf
Mississippi State Penitentiary at Parchman
Location Capacity Population Current Phones Additional Phones
Needed
Unit 25 240 216 8
Zone A 60 50 2
Zone B 60 52 2
Zone C 60 56 2
Zone D 60 58 2
Unit 26 580 576 24
A Building 304 303 12
Zone A 56 56 2
Zone B 56 56 2
Zone C 56 56 2
Zone D 56 55 2
Zone E 80 80 4
B Building 276 273 12
Zone A 54 53 2
Zone B 54 53 2
Zone C 54 54 2
Zone D 54 53 2
Zone E 60 60 4
Unit 28 192 192 8
Zone A 48 48 2
Zone B 48 48 2
Zone C 48 48 2
Zone D 48 48 2
Unit 29 1568 1417 52
A Building 88 67 4
Zone A 44 39 2
Zone B 44 28 2
B Building 88 78 4
Zone A 44 39 2
Zone B 44 39 2
C Building 128 128 4
Zone A 64 64 2
Zone B 64 64 2
D Building 128 127 4
Zone A 64 64 2
Zone B 64 63 2
E Building 128 126 4
Zone A 64 63 2
Zone B 64 63 2
F Building 128 127 4
Zone A 64 64 2
Zone B 64 63 2
G Building 160 157 4
Zone A 80 80 2
Zone B 80 77 2
H Building 160 152 4
Zone A 80 76 2
Zone B 80 76 2
I Building 160 158 4
Zone A 80 80 2
Zone B 80 78 2
J Building 80 64 4
Zone A 40 28 2
Zone B 40 36 2
K Building 160 154 4
Zone A 80 74 2
Zone B 80 80 2
L Building 160 79 4
Zone A 80 79 2
Zone B 80 0 2
Unit 29 visitaton 4
Unit 30 864 849 28
A Building 216 215 8
Zone A 108 107 4
Zone B 108 108 4
B Building 216 204 6
Zone A 108 100 3
Zone B 108 104 3
C Building 216 216 6
Zone A 108 108 3
Zone B 108 108 3
D Building 216 214 8
Zone A 108 108 4
Zone B 108 106 4
Unit 31 90 80 3
Zone A 33
Zone B 12 1
Zone C 22 1
Zone D 13 1
Hospital - Unit 42 56 42 5
South Ward 8 1
East Ward 22 1
West Ward 12 1
*Fire Dept. 1
Front entrance 1
Total 3590 3372 128
Attachment B - MS
DOC Inmate Phone Usage Jan15 - Aug16.pdf
Mississippi DOC Data January 2015 - August 2016
Call Type Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs
Calls MOUs Calls MOUs
Advance Pay Canada 9 164 10 173 1 16 1 14
Advance Pay Interstate Interlata 9,163 93,102 10,665 114,845
12,370 134,915 12,866 140,838 12,221 125,837 12,267 127,384 12,099
127,437
Advance Pay Interstate Intralata 34 250 34 269 24 175 9 32 2 2 5
31 20 145
Advance Pay Intrastate Interlata 4,077 50,978 5,337 67,522 5,649
70,209 5,146 63,004 4,724 59,055 4,820 59,463 4,934 62,151
Advance Pay Intrastate Intralata 16,743 205,511 20,256 250,206
19,897 249,188 19,624 244,509 19,720 247,839 21,166 264,044 21,459
266,696
Advance Pay Local 3,804 63,418 4,878 78,770 4,511 71,931 5,764
92,468 5,705 89,271 5,476 85,607 5,274 82,296
Advance Pay One Call Interstate Interlata
Advance Pay One Call Intrastate Interlata
Advance Pay One Call Intrastate Intralata
Advance Pay One Call Local
Advance Pay US Territories 5 33 6 48 31 189 4 45 8 76 5 55 8
48
Collect Interstate Interlata 387 4,410 436 4,454 360 3,888 334
4,091 274 3,202 267 3,181 298 3,522
Collect Interstate Intralata 3 42 9 122 11 113 1 14
Collect Intrastate Interlata 199 2,268 191 2,349 132 1,740 200
2,294 149 1,865 160 1,937 168 1,857
Collect Intrastate Intralata 1,374 16,068 1,439 16,296 1,197
13,768 1,254 15,348 1,303 15,770 1,448 16,716 1,389 15,496
Collect Local 148 1,953 215 2,996 167 2,073 108 1,535 87 1,319
127 1,816 143 1,811
Grand Total 35,946 438,197 43,476 538,050 44,350 548,205 45,309
564,164 44,193 544,236 45,741 560,234 45,794 561,487
January
2015
JulyFebruary March April May June
1 of 3
Attachment B
Mississippi DOC Data January 2015 - August 2016
Call Type
Advance Pay Canada
Advance Pay Interstate Interlata
Advance Pay Interstate Intralata
Advance Pay Intrastate Interlata
Advance Pay Intrastate Intralata
Advance Pay Local
Advance Pay One Call Interstate Interlata
Advance Pay One Call Intrastate Interlata
Advance Pay One Call Intrastate Intralata
Advance Pay One Call Local
Advance Pay US Territories
Collect Interstate Interlata
Collect Interstate Intralata
Collect Intrastate Interlata
Collect Intrastate Intralata
Collect Local
Grand Total
Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls
MOUs Calls MOUs
12,097 125,120 14,576 154,952 15,715 158,675 17,031 169,275
17,716 172,633 14,588 143,569 16,322 168,099
12 93 28 523 45 789 3 58
5,013 63,221 5,496 70,575 5,451 68,420 5,401 66,742 5,376 65,050
4,654 55,198 5,742 72,868
19,702 244,193 22,563 282,834 22,885 287,219 24,794 307,681
25,088 310,366 21,091 261,479 25,236 318,565
5,154 81,972 5,270 82,417 5,390 84,367 5,838 94,505 5,888 92,947
5,708 90,289 5,590 88,370
6 64 6 51 4 41 6 48 7 62 6 41 8 85
303 3,717 284 3,588 288 3,507 330 4,083 347 4,401 262 3,317 315
4,066
12 228
166 2,108 179 1,907 155 1,613 148 1,664 205 2,235 164 1,505 145
1,615
1,324 14,398 1,347 14,252 1,539 17,825 1,435 15,141 1,607 18,812
1,381 15,610 1,434 15,919
188 2,430 125 1,392 190 2,731 148 1,822 146 1,583 89 1,110 137
1,746
43,965 537,316 49,846 611,968 51,617 624,398 55,171 661,712
56,425 668,878 47,946 572,176 54,929 671,333
2015 2016
January FebruaryAugust September October November December
2 of 3
Attachment B
Mississippi DOC Data January 2015 - August 2016
Call Type
Advance Pay Canada
Advance Pay Interstate Interlata
Advance Pay Interstate Intralata
Advance Pay Intrastate Interlata
Advance Pay Intrastate Intralata
Advance Pay Local
Advance Pay One Call Interstate Interlata
Advance Pay One Call Intrastate Interlata
Advance Pay One Call Intrastate Intralata
Advance Pay One Call Local
Advance Pay US Territories
Collect Interstate Interlata
Collect Interstate Intralata
Collect Intrastate Interlata
Collect Intrastate Intralata
Collect Local
Grand Total
Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls
MOUs
21 367
19,840 205,948 24,607 273,028 23,770 263,483 26,398 285,152
25,144 270,952 27,941 307,246 362,540 3,562,490
3 16 4 21 4 58 5 58 236 2,520
7,556 94,878 16,405 196,638 16,134 179,928 18,534 200,196 18,733
197,456 20,493 209,441 188,408 1,972,993
33,611 424,106 64,904 781,429 66,285 752,934 79,809 862,353
77,932 809,544 82,917 849,131 783,614 8,219,827
6,940 101,967 9,695 123,533 10,405 125,675 10,105 110,007 9,886
107,371 12,190 131,578 143,357 1,878,759
166 2,155 750 9,449 606 7,634 606 7,926 520 6,449 781 10,199
3,949 43,812
159 2,208 766 10,779 676 8,777 577 7,281 457 6,051 751 9,723
3,843 44,819
539 7,037 2,139 28,052 2,012 25,065 1,958 24,583 1,881 23,404
2,065 24,852 12,475 132,993
83 1,159 235 2,794 231 2,615 242 2,821 236 3,005 364 4,397 1,627
16,791
11 92 16 173 14 106 18 145 105 677 116 639 495 2,718
323 4,029 298 3,713 295 3,645 387 4,750 385 4,422 358 4,613
6,916 78,599
0 0 1 10 2 8 1 6 42 543
123 1,352 202 2,362 162 1910 201 2,366 187 2,116 208 2,690 3,631
39,753
1,282 15,025 1,837 21,494 1,920 21,563 2,338 25,922 2,375 25,933
1,860 20,552 33,458 351,908
138 1,386 107 1,004 142 1,358 168 1,807 185 1,546 203 1,714
3,146 35,132
70,771 861,342 121,964 1,454,464 122,656 1,394,714 141,342
1,535,319 138,032 1,458,992 150,253 1,576,839 1,547,758
16,384,024
2016
March April May June Total Calls Total MOUsJuly August
3 of 3
Attachment B
Attachment C
-Facility Locations and Addresses.pdf
Attachment C: MDOC Locations
Impacted by Inmate Telephone Services RFP 3897
MSP Mississippi State Penitentiary
69 Parchman Road, Hwy 49 West
Parchman, MS 38738
SMCI - South Mississippi Correctional Institution
22689 Hwy 63 North
Leakesville, MS 39451
CMCF - Central Mississippi Correctional Facility
3794 Hwy 468
Pearl, MS 39208
CWCS AND RESTITUTION CENTERS
REGION ONE
LEFLORE COUNTY TECHNICAL VIOLATOR CENTER 3400 Baldwin County Rd
540 Greenwood, MS 38930 NOXUBEE COUNTY COMMUNITY WORK CENTER 110
Industrial Park Macon, MS 39341
QUITMAN COUNTY COMMUNITY WORK CENTER 201 Camp B Rd Lambert, MS
38643
WASHINGTON COUNTY COMMUNITY WORK CENTER 1398 N Beauchamp Ext,
Greenville, MS 38703 GREENWOOD RESTITUTION CENTER 308 Hwy 7 N Rear
Greenwood, MS 38930
Attachment C: MDOC Locations
Impacted by Inmate Telephone Services RFP 3897
REGION TWO FLOWOOD RESTITUTION & COMMUNITY WORK CENTER
Rankin Satellite Facility 1632 Hwy 80 East Flowood, MS 39232
MADISON COUNTY COMMUNITY WORK CENTER 140 Corrections Drive Canton,
MS 39046 PIKE COUNTY COMMUNITY WORK CENTER 2015 Jesse Hall Rd
Magnolia, MS 39652 WILKINSON COUNTY COMMUNITY WORK CENTER 84 Prison
Lane Woodville, MS 39669 HINDS COUNTY RESTITUTION CENTER 429 S
Gallatin St, Jackson, MS 39203
REGION THREE FORREST COUNTY COMMUNITY WORK CENTER 112 Alcorn
Avenue Hattiesburg, MS 39401 GEORGE COUNTY COMMUNITY WORK CENTER
156 Industrial Park Rd Lucedale, MS 39452 HARRISON COUNTY COMMUNITY
WORK CENTER 3820 8TH Avenue Gulfport, MS 39501 SIMPSON COUNTY
TECHNICAL VIOLATOR CENTER 714 Wood Rd Magee, MS 39111 PASCAGOULA
RESTITUTION CENTER PO Box 427 1721 East Kenneth Avenue, Pascagoula,
MS 39567
Attachment D -
Average Population for Facilities.pdf
MSP CMCF SMCI Wilkinson Marshall East Satellite Facilities
Total
Jan-15 3102 2178 2511 869 998 1172 1080 11910
Feb-15 3128 2341 2420 884 995 1176 1044 11988
Mar-15 3125 2366 2405 890 996 1170 1038 11990
Apr-15 3159 2384 2417 894 995 1146 1025 12020
May-15 3126 2435 2462 891 997 1129 1043 12083
Jun-15 3093 2495 2520 893 995 1129 1112 12237
Jul-15 3117 2522 2533 793 994 1132 1114 12205
Aug-15 3100 2476 2526 793 995 1128 1168 12186
Sep-15 3121 2533 2619 802 963 1083 1171 12292
Oct-15 3172 2631 2696 853 997 1114 1137 12600
Nov-15 3274 2686 2698 888 997 1113 1110 12766
Dec-15 3297 2734 2710 878 997 1133 1096 12845
Jan-16 3259 2716 2692 858 999 1139 1009 12672
Feb-16 3359 2681 2796 877 990 1137 1049 12889
Mar-16 3376 2861 2819 893 997 1129 1174 13249
Apr-16 3358 2825 2969 895 995 1113 1193 13348
May-16 3269 2821 2903 868 964 1060 1124 13009
Jun-16 3379 3036 2997 894 999 1093 1149 13547
Jul-16 3392 3162 2987 894 999 1150 1092 13676
Aug-16 3358 3431 2980 892 997 1166 1044 13868
Average Monthly Population