RFPs For a Modern Learning Ecosystem

RFPS FOR A MODERNLEARNING ECOSYSTEM

Mike Rustici | WatershedCEO @watershedLRS [email protected]

March 31, 2016

+

Todd Tauber| DegreedVP Product Marketing @Degreed [email protected]

+ TODAY’S AGENDAHELLO. Elevating L&D

Rethinking the ecosystem

New requirements

Three examples

Q&A

We’re Degreed&Watershed

1234…

@watershedLRS@degreed #TheNewRFP

+

1.ELEVATING L&D

+

EVERY DAY EVERY WEEK

EVERY MONTH

EVERY QUARTER

ONCE A YEAR

TODAY’S WORKERS NEED A DIVERSE SET OF L&D SOLUTIONS

Source: Degreed, How the Workforce Learns in 2016, 1/2016

Coaching &mentoring

e-learning courses

Instructor-led classesConferences &trade shows

Web search

Peer/teaminteraction

Articles & blogs

Videos

Books

Apps

Online networksWebinars

Live networkingOnlinecourses

Podcasts &audio books

Live classes (external)

SELF

-DIR

ECTE

DL&

D-LE

D

+TRADITIONAL L&D IS NOT OBSOLETEIT JUST ISN’T COMPLETE

Source: Degreed, How the Workforce Learns in 2016, 1/2016

On average, workers give their employers’ learning anddevelopment opportunities a Net Promoter Score of…

DETRACTORS(-100)

PROMOTERS(+100)

-31

+SMARTER L&D TEAMS INVEST THEIR TIME AND MONEY DIFFERENTLY

Source: Bersin by Deloitte, 2015 Corporate Learning Factbook, 6/2015

(-20%)

+29% +13% +90%

less trainingvia ILT, vILT

and e-learning

more learningvia on-the-job experiences

more learningvia

collaboration and coaching

more learningvia on-

demand resources

HIGHER-IMPACT L&D ORGANIZATIONS DELIVER...

+

TAKE-

AWAY

BAIN & COMPANY

Satisfied employees have the tools, training and

resources to do their jobs well…

Engaged employees learn and grow every

day.

“”

Source: Harvard Business Review, Engaging Your Employees Is Good, but Don’t Stop There, 12/2015

THE

+

2.RE-THINKING THE ECOSYSTEM

+

“AND” NOT

“OR”

+YOU’RE NO LONGER CONFINED BYAN LMS CENTRIC MODEL

LMS

+TODAY’S LEARNING ECOSYSTEM

LearningExperience

PerformanceInsights

L&D Activities

Coaching &mentoring ILT classes

Search

Articles& blogs

Videos

Books

Apps Webinars

Onlinecourses

Podcasts

MOOCs

LMSAssessments

Portals

Virtualtraining

Bootcamps

Performancesupport tools

On-the-jobprojects

+

“AND” not “Or”

Think beyond the LMS, courses and programs

Standards compliance (xAPI)

Focus on learner experience and analytics first

CONSIDERATIONS FOR RFPS

+

3.NEW REQUIRE-MENTS

+

LEARNING EXPERIENCE

Integration Personalization Curation

Collaboration Motivation

+

L&D ACTIVITIES

LMSDocument

Management &

Collaboration Platform

vILT orBlended Learning Platform

EnterpriseSocial

Network

SkillsoftHarvard Manage Mentor

Cross Knowled

ge

getAbstract

MindTools Safari

Udemy Pluralsight Lynda

User Generated

ContentYouTube TED

Microsoft Virtual

Academy

Coursera edX Udacity NovoEd

IDEO U General Assembly

The Economist

The Wall

Street Journal

Pocket Feedly Stack Overflow

...and more (much more)

INTERNAL L&D SYSTEMS EXTERNAL TRAINING OPEN RESOURCES

+ +

+

PERFORMANCE INSIGHTS

Performance InsightsL&D Activities

Coaching &mentoring ILT classes

Articles& blogs

Videos

Books

AppsWebinars

Onlinecourses

Podcasts

MOOCsLMSAssessments

Portals

Virtualtraining

Bootcamps

Performancesupport tools

On-the-jobprojects

1. From L&D systems + external sources

2. On L&D activities (inputs) + performance (outcomes)

3. For L&D teams + operating leaders + employees

+

Source: Degreed 2016

BALANCE BUSINESS REQUIREMENTS WITH EMPLOYEE EXPECTATIONSWORKERS EXPECT TO... SO EMPLOYERS SHOULD...

Find

Grow

Solve

Manage

Track

Create

Empower

Guide

Curateand

and

and

experiences

activities

via insights

+

4.RFP EXAMPLES

+

CONSERVATIVELimited to LMS deliveryManual report building Easy Win: Consider future

goals and include capabilities that will help

you achieve those.

EXAMPLE

Capabilities: standardized data aggregation and

dashboard reporting

+

CURIOUSMultiple tools to provide more personally tailored learning.

EXAMPLE

Capabilities: One login. Delivery of

many types of activities and

curated content. Analyze training

data without manual work to ID

learner preferences.

+

INNOVATIVEFocus on training and performance support that increases customer satisfaction

EXAMPLE

Capabilities: Delivery of various

content. Standardized data

tracking and aggregation across systems. Workflow mapping. Real-time analysis of learning and business data.

+

TAKE-

AWAY

THEStart by designing for a comprehensive, holistic vision of the ecosystem you want

Don’t just ask for familiar tools; look for the capabilities and requirements you need

Aim for constant progress and improvement; continuously monitor, measure, optimize

Walk before you run

+

[email protected]

VISITget.degreed.com

EMAIL

QUESTIONS?

VISIT

EMAIL

watershedLRS.com

[email protected]