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Marketo Mobile Engagement Michael Berger Director, Product Marketing @ Marketo
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Page 1: Marketo Mobile Engagement

Marketo Mobile EngagementMichael Berger

Director, Product Marketing @ Marketo

Page 2: Marketo Mobile Engagement

Page 2Marketo Proprietary and Confidential | © Marketo, Inc. 5/5/2015

Transformation in Marketing and Advertising

MassAdvertising

Focus on themessage

EpisodicMarketing

Focus on point-in-time

campaigns

EngagementMarketing

Focus onlong-term

relationships

Page 3: Marketo Mobile Engagement

Page 3

Engagement MarketingBuild personalized and enduring relationships

#1 - As Individuals

#2 - Based On What They Do

#3 - Continuously Over Time

#4 - Directed Towards a Goal

#5 - Everywhere They Are

Page 4: Marketo Mobile Engagement

• They are currently 7.22B “active” mobile devices on planet earth, more than there are people.

• 1.6B people are buying new PCs every 5 years, 4Bpeople buying new mobile devices every 2 years

• More than 50% of emails are opened on a mobile device

“They” Are On Mobile

Page 5: Marketo Mobile Engagement

Page 5Marketo Proprietary and Confidential | © Marketo, Inc. 5/5/2015

Customers Define Their Own Journeys

Page 6: Marketo Mobile Engagement

Marketo’s Unique Approach

Think

Listen Speak

Page 7: Marketo Mobile Engagement

• Marketo Mobile Engagement SDK components are added to mobile app

Listening and Speaking on Mobile

Page 8: Marketo Mobile Engagement

Marketo Mobile Engagement (MME) empowers Marketers to:

• Listen for key activities in native mobile apps and use that to inform cross channel communications

• Speak via push notifications and in-app messages informed by cross-channel activity

• Drive lasting customer engagement by providing unified and personalized experiences coordinated across channels.

Listening and Speaking on Mobile

Page 9: Marketo Mobile Engagement

Listening

Page 10: Marketo Mobile Engagement

Speaking

• Marketo Mobile

Engagement makes it

easy for the Marketer to

deliver push

notifications & in-app

messages

Page 11: Marketo Mobile Engagement

Speaking

Page 12: Marketo Mobile Engagement

Easily Build Cross-Channel Conversations

IF

Page 13: Marketo Mobile Engagement

Easily Build Cross-Channel Engagement

IF

THEN

Page 14: Marketo Mobile Engagement

Marketo Mobile Engagement DemoEi-Mang Wu

Senior Product Manager @ Marketo