karnataka Urban Water Supply & Drainage Board Bangalore · WATER SUPPLY MANAGEMENT - A CASE STUDY OF HUBLI-DHARWAD By K.P. Jayaramu, Executive Engineer, Karnataka Water Board, Jn

WATER SUPPLY MANAGEMENT - A CASE STUDY OF HUBLI-DHARWAD

By

K.P. Jayaramu,

Executive Engineer,

Karnataka Water Board,

Jn NURM City Division, Mysore

KARNATAKA URBAN WATER SUPPLY & DRAINAGE BOARD

BANGALORE

Before 3/2003:

O & M of bulk WSS : KUWS & D Board

O & M of Distribution System : HDMC

Targets

• To improve the Service level thro’ control of UFW, illegal connections, etc.

• To reduce huge gap between Income and Expenditure

Main Contents of G.O. No.UDD25.2002 B’lore Dtd:24-03-03

Status

• Poor Water Service levels due to improper maintenance

• Huge gap between Income & Expenditure.

After 3/2003:

As per G.O. No.UDD25.2002 B’lore Dtd:24-03-03

O & M of both bulk & Distribution – KUWS & DB.

Responsibility of KUWS & DB in Hubli-Dharwad

MALAPRABHA

RESERVOIR

TREATMENT PLANT &

PUMPHOUSE

AMMINBHAVI

DHARWAD

HUBLI

H.S.R Saraswtpur

NEERSAGAR

RESERVOIR

K. HONNAPUR

Treatment Plant

DUMWAD

PUMPHOUSE

RISING MAIN

965 MM 30 KM

RISING MAIN

1168 MM 23 KM

GRAVITY MAIN

600MM 15.7KM

GRAVITY MAIN

600MM 8.25KM

RISING MAIN

762MM 6.7 KM

RISING MAIN

450MM 9.3 KM

RISING MAIN

750MM 12.2 KM

GRAVITY MAIN

600MM 3.0 KM

N R BETTA GLSR

KESHWAPUR

GLSR

GRAVITY MAIN

800MM 8.75 KM

GRAVITY MAIN

750 MM 1.4 KM

WATER SUPPLY MANAGEMENT

• Water Distribution System - Complex

WATER SUPPLY MANAGEMENT

• Bulk Water Supply System - Simple

• 24x7 Water Supply System

• Intermittent Water Supply System

Types of Water Distribution System

Sl. No.

Reservoir

Water Level(Mtr) Dead StorageLive Storage

TMC

System Capacity

MLD

Actual Supply MLD

Full Present Level TMC Total Present Total Dwd HubliTotal

1 Malaprabha

633.84 623.08 619.51

3.38 35.05 7.09 140 70 66 136(2079') (2043.73') ( 2032')

2 Neerasagar

590.85 589.00 587.79

0.09 0.924 0.7 52 0 31 31

(1938') (1932.3")(1906.0

”')

Total 3.47 35.97 30.15 192 70 97 167

Status of Borewells Power Pump Hand Pump

Hubli 812 444

Dharwad 321 239

Total 1133 683

Approximate Qty from Borewell source : 5MLD – Hubli

2.5MLD -DharwadMalaprabha Reservoir Neerasagar Reservoir

Sources & Bulk Supply

•Absence of Master planning

•Lack of Zoning

•Insufficient Reservoirs & feeder mains in New Extensions

• Power Problems: More No of Power failures - Average : 55 times/ month Frequency variation - 50 Hz Fr. varies to 48.5 Hz

•Huge Water losses in Sub-standard quality of PVC pipes in about 60% areas

Average Pipe Leakages : Before 9/2011 Hubli - 300/ month Dharwad– 125/ month

After 9/2011 - 412/ month – 225/ month

LEAKAGES IN PVC PIPES

TECHNICAL CHALLENGES

• Insufficient Skilled Staff

• G.O.(No. LD 275 LWA 05 Dt.2-77-05),

banning Contract labour hinders Outsourcing

HDMC Resolution No 828 Dated 30-08-2011

“Smart Water Supply Message Service” by MS graduates from Berkley University, US.

` 10 per Month for General Customers & ` 5 per Month for Urban poor

The Service is Optional

Smart Water Supply Message Service

Live DashboardDATE VALVEMEN ID WARD NO NOTICE AREA TIME DURATION (Hours) SUPPLY CYCLE

vm106 Ward 26 opened Acchhvvana colony 19:08

vm103 Ward 27 opened Attigere Layout 7:02

vm103 Ward 27 closed Attigere Layout 12:44 5.7 2

vm101 Ward 25 opened Eshwar nagar 7:44

vm101 Ward 25 closed Eshwar nagar 19:17 11.55 2

vm103 Ward 27 opened Kalidas Nagar 10:33

vm103 Ward 27 opened Kalyan Nagar 7:01 2

vm103 Ward 27 closed Kalyan Nagar 9:29 2.47

1/1/2012 vm103 Ward 27 opened Lingarajnagar North 7:00 2

vm103 Ward 27 closed Lingarajnagar North 9:27 2.45

vm103 Ward 27 opened Lingrajnagar South 7:11 2

vm103 Ward 27 closed Lingrajnagar South 13:31 6.33

vm103 Ward 27 opened Patil Layout 7:02 2

vm103 Ward 27 closed Patil Layout 9:31 2.48 2

vm106 Ward 26 opened Sai nagar 19:08 2

vm106 Ward 26 opened Siddeshwara Nagar 16:08

vm106 Ward 26 closed Siddeshwara Nagar 20:25 4.28

vm103 Ward 27 opened Siddeshwara park 12:43 2

Smart Water Supply Message Service

DateFrom To From To From To

7:00 AM 2:00 PM 1:00 PM 9:00 PM 8:00 PM 8:00 AM

01-08-2011 E 2 & M.S.Hosmani E 3 & A.S.Ganjihal E 1 & R.K.Umesh

02-08-2011 E 3 & B.H.Giriyammanavar E 4 & B.R.Haveli E 2 & D'souza

03-08-2011 E 1 & S.K.Hegde E 4 & Dejappa E 3 & M.Mishrikoti

04-08-2011 E 2 & V.V.Giddalingannavar E 4 & Guruprasad.Pawar E 1 & S.M.Hubli

05-08-2011 E 3 & Santosh.R E 4 & R.V.Patil E 2 & R.N Hazeri

06-08-2011 E 1 & H.Ravindra E 4 & M.Madaiah E 3 & M.M.Chavhan

07-08-2011(Sunday)

E 2 & S.Y.Merawde E 1 & Basavaraj.Madivalar E 4 & B.S.Srinivas

Duty Chart

"Control Station" for monitoring Water Supply in Hubli

On-Line Bulk Flow Monitoring System

On-Line Vehicle Tracking System for Tankers

On-Line Vehicle Tracking System for Tankers

NRW in Hubli-Dharwad

Standard Water Balance

System

Input

Volume

Authorized Consumption

Billed Authorized Consumption

Billed Metered Consumption

Revenue WaterBilled Unmetered Consumption

Unbilled Authorized

Consumption

Unbilled Metered Consumption

Non-Revenue

Water

Unbilled Unmetered Consumption

Water Losses

(UFW)

Apparent Losses Unauthorized Consumption

Metering Inaccuracies and Data Handling Errors

Physical Losses Leakage on Transmission and/or Distribution Mains

Leakage and Overflows at Storage Tanks

Leakage on Service Connections up to Customer

Meter

Recommended by International Water Association (IWA )

SlNo

ParticularsQuantity per month in ML Total

MLDemozone ( ML) Non-Demozone ( ML)

1

Billed Metered consumption 145.00 355.50 500.50

2 Billed unmetered Consumption

2.1 Low pressure areas 17769 x 15000 / 106 = 266.50 266.50

2.2 Unmetered consumption 15617 x 20000 / 106 = 312.34 312.34

2.3 Tanker Supply (paid) 15 x 3500 +15 x 7000 / 106 = 0.16 0.16

3

Unbilled metered consumptionMore than 50 KL

15.00 15.00

4 Unbilled unmetered consumption

4.1 Tanker supply (free) (to Govt. Schools, slums, etc)

Tankers 1200 x 7000 / 106 = 8.40 Tractors 500 x 4000 / 106 = 2.00 10.40

4.2 Bore well water supply 135.00 135.00

4.3 Public stand posts BW 494 x 25000 / 106 =12.35 12.35

5 Unauthorized consumption 3000 x 20000 / 106 = 60.00 60.00

6

Customer Meter inaccuracies 10000 x 5000 / 106 = 50.00 50.00

7

Leakage of Transmission & Distribution mains 18.00 325.23 343.23

8 Leakage & overflow at Storage Reservoirs 70.00 70.00

9 Leakage on service connection upto customer meter. 2.00 232.52 234.52

Total 180.00 1830.00 2010.00

IWA - Standard Water Balance - Calculations

Standard Water Balance

System

Input

Volume

2010 ML

Authorized Consumption

1243.25 ML

62 %

Billed Authorized Consumption

1079.50 ML

54 %

Billed Metered Consumption

500.5 24.9 %

Revenue Water

1079.5

54%

Billed Unmetered Consumption

579.0 ML 28.8 %

Unbilled Authorized

Consumption

163.75 ML

8 %

Unbilled Metered Consumption

15.00 ML 0.7 %

Non-Revenue

Water

930.50 ML 46%

Unbilled Unmetered Consumption

157.75 ML 7.8 %

Water Losses

(UFW)

766.75ML

38 %

Apparent Losses

110.00 ML

5%

Unauthorized Consumption

60.00 ML 2.9 %

Metering Inaccuracies and Data Handling Errors

50.00 ML 2.5 %

Physical Losses

656.75ML

33%

Leakage on Transmission and/or Distribution Mains

343.23 ML 17.0 %

Leakage and Overflows at

Recommended by International Water Association (IWA )

Action plan for NRW reduction

Water losses minimising policies

MD KUWS & DB ORDER DATED 25-7-2007 to replace PVC Pipes by HDPE & DI/MS

Pipes

In Corporation Areas :

HDPE Pipes upto 250 mm dia

DI/MS pipes above 250 mm dia

More Water losses in PVC pipes

Reduction of Physical losses

Action plan for NRW reduction

Water losses minimising policies

HDMC Resolution No.221, DATED 14-12-2007

• House Service Connections at departmental cost

• Maintenance of HSCs at departmental cost

Typical House Service Connection On HDPE PipeTypical Service Connection on PVC pipes

Reduction of Physical losses

Action plan for NRW reduction

• Attending leakages in reservoirs

• Avoiding overflows

Grouting for NR Betta GLSR

Grouting for Rayapur GLSR

Reduction of Physical losses

Improvements in Water Supply in Hubli-Dharwad

Particulars Hubli Dharwad

Supply Periodicity Before 2003 Once in 7 days Once in 7 days

Supply Periodicity After 2003

upto 9/2011

Once in 5 days Once in 4 to 5 days

Supply Periodicity After 9/2011 Once in 2 days- 75%

Once in 3 days- 25%

Once in 2 days- 70%

Once in 3 days- 30%

Supply Duration 2 to 3 hours duration 2 to 3 hours duration

Master Zones 7 6

No. of Valve men 88 52

No. of Valves operated /supply 978 857

Particulars Intermittent Water Supply System, Hubli

24X7 Water Supply Demo zone, Hubli

Supply Pattern Once in 2 to 3 days for 2 to 4 hours duration

Continuous

Zones 6 1

Sub Zones 700 119

No. of Valve men 88 Nil

No. of Valves operations /cycle 978 Nil

No. of Pressure Reducing Valves Nil 13

No. of Connections 60738 8148

Number of Technical Staff 21 3

Staff per 1000 Connections 6 1

Comparison between 24x7 and Intermittent Water Supply System

• Average per capita consumption is 129 LPCD (17 % less)

Features of 24x7 Water Distribution System in Hubli

• Actual average NRW – 14 %

• Average actual physical losses 5 liters/ connection/ day/ meter pressure

(Allowable 30 to 20 liters)

• No public fountains, all Urban Poor connected

• Urban poor (~25%) consume at 55 LPCD

• Pay ` 48/month for 8 KL / month

Financial Reforms

Customer friendly Reforms

IT Enablement in Customer services

Transparency in O & M Activities

Increase in Cost

Recovery

Pro-rata charges

Metering

Tacklingunauthorized connections

ComputerizedBilling, Accounting & Revenue Collection

Customer Services

Better Water supply

Tariff Revision

Financial Reforms in Hubli-Dharwad WSS

Sl.No Activity Before 3/2003 After 3/2003

1 Billing Method Manual Spot billing through Hand held computers

Hand held Computerfor Spot billing

2 Billing Periodicity Irregular Monthly

3 Customer interaction Not much

Reading cards with Customer’s signature,

Customer Care Centre.

4 Accounting Accuracy Not accurate Very accurate, Monthly auditing by CA

5 Various Reports Not possible Possible

Computerized Billing, Accounting Method

The bill is printed on to the blue tooth printer carried by the meter reader and is updatedto the server online along with the image and GPS coordinates .

Sl.No Activity Before 3/2003 After 3/2003

1 Collection Method 3 Bank Counters 14 Cash Counters and 7 H-D 1 Centers

H-D 1 Center, Hubli

2 Waiting PeriodMore than 15

minutes3 to 15 minutes

3 Part payment After approval Allowed without any approval

4 Identity Card NoTap Cards with bar-coding being issued

For bill payment without producing bill also

5 No. of paid bills (monthly) About 15000 About 60000

Computerized Revenue Collection Method

Timings from 8 AM TO 8 PM on all 365 days

e-Tracking System for above Services

Fixed Time Limit No middle men

HUBLI DHARWAD oneONE STOP NON STOP SERVICES

Free Issue of New connection applications in HD-1 and New connection under SAKALA

Payments of New connection Fees based on Unique ID.

Payments of Monthly bills.

Issue & Acceptance of Application for : Change of Name / Size/ Purpose Rs 100: Meter Installation, Rs 128: Meter repair/shifting/ Re-location, Fee Rs 100 : Tap repair/Re-location, Fee Rs 100: Tap Re-connection & Disconnection

:

.

All these Services to citizens With Home Environment through HD1

Customer Services through SAKALA and Hubli-Dharwad One centers

Hubli Dharwad One CenterOne stop non stop service

Working Hours 8:00 am to 8:00 pm, on all 365 days

Metering Status in Hubli - Dharwad

• Division of Supply Areas into Non-Low & Low Pressure Zones.

Metering Process

• Water Meters fixed in Non-Low pressure Zones.

• Low Pressure Zones have been tackled after making improvements.

• Campaign-media, press, cable TV, Posters, hand bills, mike, customer meetings.

• Freedom to customers to purchase tested meters from market.

• Departmental help to fix the meters.

Year No of connectionsNo of Connections

with working meters

% of Metered

Connection

Before 3/2003 (HDMC) 68,997 Nil Nil

As on 3/2013 (KUWS & DB)

Hubli-Dharwad Non-Demo zone1,04,887 70,565

67%

24x7 Demo zone14,721 14,721

100%

Hubli-Dharwad 1,19,608 85,286 71%

METERING

Effective

Date

Dom Non-Dom Com/Ind

Range Rate Range Rate Range Rate

1/10/1986

0 - 50000 0-25 to 0-70All 6-00 All 8-12

50001-Above One lakh 0-90 to 4-00

Min Charges/Month 4-00 20-00 25-00

Taps without Meters

½" 8-00 25-00

¾" 15-00 50-00

1" 30-00 100-00

2" 60-00 200-00

1/10/1996

0 - 50000 1-26 to 2-66 3-32 to 4-32

50001 - Above 1 Lakh 1-66 to 6-16 5-32 to 7-32 All 8-64

Min Charges /Month 45 90 180

Water Rate in ` per 1000 Liters

Water Tariff Structure in Hubli-Dharwar Before 2003

Water Tariff revision in Hubli-Dharwar After 2003

Water Rate in ` per 1000 Liters

Effective

Date

Dom Non-Dom Com/Ind

Range Rate Range Rate Range Rate

1/4/2005

No change All Range 11-60 All Range 23-20Order No.HDMC/

60/04/040/04

Min Charges

per month45-00 90-00 180-00 Dt:2-05-2005

1/8/2005

All Range 5-80 All Range 11-6 All Range 23-20Order No.HDMC/

60/01/05

Min Charges

per month90-00 180-00 360-00 Dt:31-08-2005

HDMC Resolution No.824 & 936 Dated 28-05-04

• Retail Customers: ` 76/Sq.m of Plinth area

• A concession of 50% for Declared slums

• Not applicable for Poor SC/ST customers

• Not applicable for Poor customers with Building plinth area less thsn 600 Sq.ft.

• For Com/Industrial connections 50% more

• For domestic customers, maximum ` 10000

• For half inch sized Commercial/Industrial connections, maximum ` 25000

• Bulk Customers : ` 12500 per KL

Prorata charges collected

(From 2004 to 3/2012)

(in ` Lakhs)

Hubli Dharwad Total

717 330 1047

PRORATA CHARGES FOR NEW CONNECTIONS

PRORATA CHARGESMethod of Calculation : For Bulk Consumers

1. Capital Cost

Est cost of EIWSS (Revised) Scheme = Rs. 49.17 Crores

Est Cost of Augmentation of Water Transmission System in Hubli

Dharwad Twin Cities

= Rs. 42.42 Crores

Total = Rs. 91.59 Crores

Est Capital Cost = Rs. 92.00 Crores

2. Unit Prorata Cost

Quantity of Water produced = 73.80 MLD

Prorata Cost = 92.00 x 100

73.80

= 124.66 lakhs/MLD

Say 125.00 lakhs/ MLD

3. Calculation of Prorata Cost for Railways, Hubli

Ultimate Requirment of Water 5.45 MLD

Prorata Cost = 125.00 X 5.45 = Rs.681.25 Lakhs

Approximate Cost of Dedicated Water Supply Scheme to Railways, Hubli Rs 2400.00 Lakhs

Hence, it is economical to get water from Hubli-Dharwad water supply scheme by paying prorata

cost.

Method of Calculation : For Retail Consumers

1) Prorata Cost towards Bulk W/S Scheme

1.1) Capital Cost

Est. Cost of EIWSS (Revised) Scheme to Hubli Dharwad . . . . . Rs. 63.84 Crores

Est. Cost of Transmission Main from Amminbhavi to Hubli . . . . Rs. 36.00 Crores

TOTAL . . . . . . Rs. 99.84 Crores

Est. Capital Cost Say, . . . . . Rs. 100.00 Crores

Deduct Govt. Grant of 23 1/3% (-) Rs. 23.33 Crores

BALANCE Rs. 76.67 Crores

1.2) Unit Prorata Cost

Quantity of Water produced = 73.80 + 40.0 MLD =113.80 MLD

Unit Prorata Cost / KLD = 76.67 x 10000000

113.80 x 1000 = Rs. 6737.00

1.3) Calculation of Prorata Cost towards Bulk, W S S

Assuming rate of supply as 135 LPCD & 5 persons per house

Water Quantity per site= 135 x 5 = 675.00 Liters/day= 0.675 KLD

Prorata Cost per house = 0.675 x 6737.00 = Rs. 4547.48

Say Rs. 4548.00

For each house taking Floor Area =150.00 Sqm

Therefore, Prorata cost per Sqm of Floor area = 4845 / 150 = Rs. 30

Say Rs. 30.00 per Sqm of floor area.

PRORATA CHARGES

2. Prorata towards Feeder Network and Reserviors.

Cost of Feeder Network and Reservoirs . . . . . Rs. 100.00 Crores

Deduct Govt, Grant 23 ½ % . . . (-) Rs. 23.33 Crores

Balance Cost . . . . . Rs. 76.67 Crores

Present population (Projected for 2003) = 8.50 Lakhs

Assuming 5 persons per House

Cost per House = 76,67,00,000 x 5

-------------------- = Rs. 4510

850.00

Taking Floor up area as 150 Sqm

Prorata cost per Sqm of floor area = 4510.00

---------- = Rs. 30.06

150.00

Say Rs. 30.00 per Sqm of floor area.

PRORATA CHARGES

3. Prorata Cost towards Pipe net work:

Approximate cost of service pipe network in individual layouts is calculated for 1 running meter. The actual cost will depend on detailed surveys and estimation.

PRORATA CHARGES

Sl.

NoPipe Dia and Material

Cost of Pipe of

laying charges

(Rs.)

Cost of

Excavation &

Refilling (Rs)

Total

Cost

(Rs.)

1 90 mm dia x 6 KSC PVC 70.95 43.16 114.11

2 110 mm dia x 6 KSC PVC 101.80 43.16 144.96

3 150 mm dia Kg DI 724.00 58.86 782.86

1041.93

347.31

81.03

Balance 266.28

Say 270

Taking 50 % of Rs. 270.00 for one side I.e Rs. 135.00 per M width of site.

Deduct 23.33 % Government Grant (-)

Total

Average Cost

Prorata Charges for different sites :

PRORATA CHARGES

6 x 9 M 6 x 135 = Rs. 810.00 40 M2 Rs. 20-25

9 x 12 M 9 x 135 = Rs. 1215.00 75 M2 Rs. 16.20

12 x 18 M 12 x 135 = Rs. 1620.00 150 M2 Rs 10.80

Average Rs. 15-75

Say Rs. 16.00

Abstract

PRORATA CHARGES

6 x 9 M 9 x 12 M 12 x 18 M

40 M2 75 M2 150 M2

1

For Residential buildings in authorized

layouts, unauthorized layouts and

Apartments

1.1Towards Malaprbaha W/S Scheme (This is

exempted if paid earlier) 30/- 1200/- 2400/- 4800/-

1.2 Towards feeder Network and Reservoir 30/- 1200/- 2400/- 4800/-

1.3

Towards Service Pipe net work (This is

exempted if the layouts has proper net work

as per standard quality and designs) 16/- 640/- 1280/- 2560/-

Prorata Charges Rs. For

For floor area of

Sl.

No Beneficiaries

Rate per

Sqm of

Floor

area

Year No of connections No of Illegal Connections

Before 3 / 2003 ( HDMC) As on 8/2002 68,997 21,072 30.50 %

• RR No’s painted on compounds to identify illegal connections.

Special camps for regularization of illegal connections

• Special camps for regularization of illegal connections chaired by the local Corporators.

• NGO’s have been involved.

• Campaign through media, press, cable TV, Posters, hand bills, mike, customer meetings.

• Mobile bank arranged.

After 3 / 2003 ( KUWS & DB) As on 3/2013 1,19,608 3,260 2.7 %

Status of of Illegal Connections

REGULARISATION OF ILLEGAL CONNECTIONS

HDMC Resolution No 221 Dated 14-12-2007

Features :

House Service Connections at departmental cost

Maintenance of HSCs at departmental cost

Fees for Change of Connection exempted

Typical House Service Connection On HDPE Pipes

Typical House Service Connection on PVC pipes ( Old )

Benefits: • Control of Quality and Workmanship• Huge losses in HSC avoided• Illegal connections avoided

Departmental Implementation of HSCs

Issue & processing new connections applications at HD-1 centers( 8 am to 8 pm)

Easy installments for new connections for Urban poor

Measures to avoid Illegal connections

Sl.No. DetailsBefore 8/2004(From 7/2003

to 6/2004)

After 8/2004 (From 10/2004 to 9/2012)

Results Achieved

Period Data Period Data

1Volume pumped from

Reservoir / annum22667 ML

(From 10/2004 to 9/2005)

28666 Increase in Flow by about 25%

2 Total energy use at Soundatti &

Amminbhavi of Malprabha WSS

(Million Kwh)

31.93Million Kwh

2005 29.89 2005 2.0407 Million Kwh

2006 28.67 2006 3.2584 Million Kwh

2007 25.63 2007 6.2584 Million Kwh

2008 23.94 2008 7.9941 Million Kwh

2009 22.71 2009 9.2241 Million Kwh

2010 22.56 2010 9.37 Million Kwh

2011 27.73 2011 4.20 Million Kwh

Total Energy saving (2005-09) 28.82 Million Kwh

3

Total Energy Cost / annum

` 11.45 Crore

2005 10.60 2005 ` 0.85 Crores

2006 10.15 2006 ` 1.30 Crores

2007 9.15 2007 ` 2.05 Crores

2008 8.59 2008 ` 2.86 Crores

2009 8.19 2009 ` 3.26 Crores

2010 9.00 2010 ` 2.45 Crores

2011 11.06 2011 ` 0.39 Crores

Saving of Energy Cost (2005-11) ` 13.16 Crores

Water and Energy Data of Hubli-Dharwad Water Supply System

Energy Efficiency Measures implemented in 8/2004

YearRevenue

Power

Charges

M & R

Cost

O & M

Cost

Capital

Works

Dept

service Full Cost

O&M

Ratio

FCR

Ratio

2001-02 34.50 87.20 144.00 231.20 31.10 30.00 292.30 6.70 8.47

2002-03 36.10 114.60 108.50 223.10 23.40 35.00 281.50 6.18 7.80

2003-04 44.12 153.34 91.74 245.08 16.54 40.00 301.63 5.56 6.84

2004-05 59.95 146.27 117.78 264.05 19.57 56.93 340.55 4.40 5.68

2005-06 105.18 182.22 101.33 283.55 23.85 50.00 357.40 2.70 3.40

2006-07 119.80 179.78 120.62 300.40 26.03 46.29 372.72 2.51 3.11

2007-08 158.44 173.67 127.79 301.46 18.74 52.08 372.27 1.90 2.35

2008-09 157.37 138.31 157.58 295.89 34.93 61.48 392.30 1.88 2.49

2009-10 165.98 132.63 161.50 294.13 34.60 46.65 375.38 1.77 2.26

2010-11 179.61 155.26 185.43 340.69 26.04 78.29 445.02 1.90 2.48

2011-12 293.19 202.90 194.41 397.31 24.29 79.09 500.69 1.36 1.71

2012-13 267.29 234.82 158.96 393.78 49.87 117.88 561.53 1.47 2.10

INCREASE IN COST RECOVERYAmount in Rs Millions

National Urban Water Award 2009 at New Delhi on 11-08-09 for IMPROVING WATER SERVICES THROUGH FINANCIAL REFORMS IN HUBLI-DHARWAD

Thank you