HG4 2V 16V VoIP CB Manual Rev5

Taking Voice to the Next Level HyperGateway Installation and User Manual HG-4000-CB / HG-2000V-CB /HG-1600V-CB Series

HG4000/2000V/1600V-CBInstallation manual

Release: 5.0

Page 1 of 58

Date: June 2008

Table of contents List of Figures ................................................................................................................................ 3 1 Introduction ........................................................................................................................... 5 1.1 About HyperGateway -VoIP GSM Gateway ............................................................ 5 1.2 Package Contents .................................................................................................... 6 1.3 How to Contact Hypermedia .................................................................................... 6 1.4 About This Manual ................................................................................................... 6 2 User Safety Information ........................................................................................................ 7 2.1 Electrical Safety........................................................................................................ 7 2.2 Environments with Explosive Materials.................................................................... 7 2.3 Non-Ionizing Radiation ............................................................................................. 7 2.4 Electronic Medical Equipment.................................................................................. 7 2.5 Measures to be Taken in Case of Loss/Theft .......................................................... 7 2.6 Transport .................................................................................................................. 7 2.7 Damage and Repairs ............................................................................................... 7 3 System Architecture.............................................................................................................. 9 3.1 General Description.................................................................................................. 9 3.2 System Components .............................................................................................. 10 3.3 HyperGateway Device Architecture ....................................................................... 11 3.3.1 CB1/2- Control Board Module ....................................................................... 11 3.3.2 CG41/CC41 - Cellular Gateway Single-Slot Module ..................................... 11 3.3.3 MG11- Media Matrix and Media Gateway Single-Slot Module ..................... 11 3.3.4 Optional PRI11- PRI ISDN Single-Slot Module ............................................. 11 4 System Installation .............................................................................................................. 12 4.1 Before You Install ................................................................................................... 12 4.2 HyperGateway Physical Installation....................................................................... 13 4.2.1 CB1/2 Control Board .................................................................................. 13 4.2.2 Cellular cards indicators ................................................................................ 17 4.2.3 Power panel................................................................................................... 18 5 HMC Installations ................................................................................................................ 19 5.1 Run the HMC installation program ......................................................................... 19 5.2 Running HMC for the First Time ............................................................................ 21 5.2.1 Configure Server IP Address......................................................................... 21 5.2.2 Connecting to the HyperGateway Server...................................................... 21 5.2.3 Change Default HMC and HGW Passwords................................................. 22 5.2.4 HGS Server Properties.................................................................................. 23 5.2.5 HGS Settings ................................................................................................. 24 5.2.6 VoIP Gateway Settings.................................................................................. 24 5.3 Cellular Card Configuration .................................................................................... 27 5.3.1 Volume Settings ............................................................................................ 27 5.3.2 Media Connection.......................................................................................... 27 5.3.3 Dial Filter........................................................................................................ 29 5.3.4 Cellular Card PIN Codes ............................................................................... 29 5.3.5 Cellular Card MSN Values............................................................................. 29 5.3.6 Cellular Card Reset ....................................................................................... 30 5.3.7 Cellular Card Module Information.................................................................. 30 5.3.8 Cellular Card Operator and SIM Locks (GSM only) ...................................... 31 5.3.9 Multi-SIM Configuration (GSM only).............................................................. 31 5.3.10 Counters (GSM only) ..................................................................................... 32 5.3.11 Automatic SIM Switching (GSM only) ........................................................... 32 5.3.12 Cellular Card Call Counters Steps................................................................. 33 5.3.13 Cellular Card CLI Blocking ............................................................................ 33 5.3.14 Cellular Card Serial Numbers........................................................................ 33 5.3.15 Cellular Card Call Limits ................................................................................ 34 5.3.16 Cellular Card Cell Selection........................................................................... 34 5.4 VoIP Card Configuration ........................................................................................ 35

HG4000/2000V/1600V-CBInstallation manual

Release: 5.0

Page 2 of 58

Date: June 2008

5.4.1 VoIP Media Connection................................................................................. 35 5.4.2 VoIP Setting................................................................................................... 37 5.5 PRI Card Configuration .......................................................................................... 38 5.6 PRI Cards Settings................................................................................................. 38 5.6.1 Connection Settings ...................................................................................... 38 5.6.2 E1 Media Matrix............................................................................................. 39 6 Save Configuration Management ....................................................................................... 40 7 System Monitoring .............................................................................................................. 41 7.1 Cellular Card (CG / CC) Monitoring ....................................................................... 41 7.1.1 CG / CC Card Receptions ............................................................................. 41 7.1.2 CG / CC Card Status ..................................................................................... 42 7.1.3 CG / CC All Cells Monitor .............................................................................. 42 7.2 PRI Card Monitoring............................................................................................... 43 7.3 VoIP Card Monitoring ............................................................................................. 43 7.3.1 VoIP CDR Files ............................................................................................. 44 8 System Management .......................................................................................................... 45 8.1 Call Filters .............................................................................................................. 45 8.1.1 Call Filters Operation..................................................................................... 45 8.1.2 Call Filters Settings........................................................................................ 45 8.2 SIM / Channels Scheduler ..................................................................................... 47 8.3 VoIP Calls Routing ................................................................................................. 47 8.4 IP Filters ................................................................................................................. 48 8.5 DDI Filters .............................................................................................................. 49 8.6 Call Routing............................................................................................................ 49 8.7 Phone2net dial plain............................................................................................... 51 8.8 Block DDI Number.................................................................................................. 51 9 Troubleshooting ....................................................