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Shared pain SO WHAT’S THE ISSUE? HACKING PLANNING 5 secrets to increase strategic value
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Hacking Planning in Advertising

Aug 11, 2014

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This thinking might help your ad agency or brand to increase strategic value and find the unexpected opportunities.

The good news is that it's simpler to fix than everyone thinks.

Here is my attempt that not only fix the flawed business model of advertising, but reinvent it.
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Page 1: Hacking Planning in Advertising

Shared pain

SO WHAT’S THE ISSUE?!

HACKING PLANNING5 secrets to increase strategic value

Page 2: Hacking Planning in Advertising

Shared pain

SO WHAT’S THE ISSUE?This thinking will help your ad agency ask real questions to solve better problems

Page 3: Hacking Planning in Advertising

Why Change?

The world is in a period of massive change. !

True or False? An absolute, undeniable truth. !

Yet how we think, how we work and what we produce as an advertising industry has changed remarkably little.

!inspired

by Gareth Kay

Page 4: Hacking Planning in Advertising

We need to rediscover strategic creativity with a hacking mindset

!

Hack. (ing) !

To find the most ingenious and effective solution to a problem

!embezzled

from G. Kay

Page 5: Hacking Planning in Advertising

I believe strategic planning as a concept doesn’t fail

It is SIMPLY weakened by the questions we ask. !

By exploring what agencies deliver, my hope is to discover how we can reach the full potential of strategic planning.

Page 6: Hacking Planning in Advertising

Current communication briefs look almost identical as the ones from the 80's

My conundrum: strategic planning is based on an old agency model

Page 7: Hacking Planning in Advertising

Just changing briefs to the post-digital world won’t help

Page 8: Hacking Planning in Advertising

Clients view strategic planners as surface solutions for ads

Most ad agencies solve the promotional communication bits of campaigns. !

And are rarely involved in the cornerstones of marketing: product, pricing and distribution. The Result: A band-aid solution to brand problems, endless opportunities forgone

Page 9: Hacking Planning in Advertising

Challenge

Create a responsive hack approach that stretches the brilliant minds and strengthens any creative agency and their business

Page 10: Hacking Planning in Advertising

This is lazy advertising

Current agencies responding to this challenge by:

New clients

New projects

Making current business more valuable (brand models

and digital projects)

Exploring into new clients

(pitches)

Existing clients

Current Projects

?????

Creating new com briefs and objectives (embrace new digital

technology, media planning)

Inspired by Ana Andjelic

Page 11: Hacking Planning in Advertising

To real creative bravery

First steps to hacking is finding new questions

New clients

New projects

Exploring into new business categories

(Create partnerships hubs )

Existing clients

Current Projects

?????

Adding new services to the business line

(embrace new products, additional revenue streams)

Making current business more valuable (brand models

and digital projects)

Page 12: Hacking Planning in Advertising

Ultimate goal to help any brand or product facing growth

The role of strategy in long term future-facing growth

New clients

New projects

Exploring into new business categories

(Create partnerships hubs )

Existing clients

Current Projects

Adding new services to the business line

(embrace new products, additional revenue streams)

Create brands from scratch and be a startup investor

Create value for people from scratch. Be the growth. Not

just sell the techniques

Making current business more valuable (brand models

and digital projects)

Page 13: Hacking Planning in Advertising

The lifespan of brands is limited and under pressure

Why bother? You might be thinking…What we do works and we already make $$

By 2030 more than 75% of the S&P 500 will be companies that we have not heard of yet

Yale University

1937 2012

37 years

15 years

Page 14: Hacking Planning in Advertising

In a world that’s interactive & open, strategy needs to…

Use a problem-solving approach and a hack methodology to help client’s grow their business and challenge them to embrace innovation. !

Page 15: Hacking Planning in Advertising

Back to Basics…. What exactly is STRATEGY? (Otherwise known as my 2 cents)

!Spotted during Cannes Lions

from G. Kay

Page 16: Hacking Planning in Advertising

By its natures strategy is to solve a challenge/difficulty

Business Brand

Context People

Strategy is based on structured, intelligent thinking about businesses

deviated in four main categories. !

!

To get a clear and differentiated point of view that will lead to

ACTION !

Inspired by Richard Rumelt

Page 17: Hacking Planning in Advertising

The way how agencies use strategic planners is very limited.

The industry standard insists that strategic planners define the ‘What’ and ‘Who’ of a problem by: !

- competitive reviews - trend research - brand models - summaries of best practices - focus groups - data analytics !

And convert the answers into a message. Leaving creatives to define the ‘How’.

Page 18: Hacking Planning in Advertising

No doubt, we need to hack, plan strategy

When you decide you’re in the hacking business “by asking the better questions and solve real problems”;

!

!

the challenge lies in the way your agency perceives & executes strategic creativity

Page 19: Hacking Planning in Advertising

specific ways to increase strategy’s value !5

Page 20: Hacking Planning in Advertising

Innovation Strategy

Connect with innovators

Partnerships with brands

Incubator for startups

In-house Lab

specific ways to increase strategy’s value !5

Page 21: Hacking Planning in Advertising

How strategic planning is valuable to innovation

If you tweak the strategy process by changing the constraints… !

Real problems are revealed. !

You will be able to use strategy as problem-solving approach

Understand problem

Diverge ideas

Choose the best idea

Make prototype

Validate and test it

Example of a new strategy process

Page 22: Hacking Planning in Advertising

How partnerships with a brand helps your agency

Example of a digital lab between multiple partners (ad agency/brand/technology companies and users)

Try to combine different company departments to create something new. !

When you’re working like this, you’ll get collaborative output that will add values to consumers.

Not just add numbers to a made-up parameter.

Page 23: Hacking Planning in Advertising

Why connecting with innovators will help you thrive

Work with a diverse team to identify new commerce gaps within the context of market, user, financial, and technology constraints. !

At best you will innovate from the unexpected combination of two of more things that aren’t typically combined.

Page 24: Hacking Planning in Advertising

How being an incubator for startups will have value

Look for the potential of collaboration. Don’t limit yourself to being an investor by giving money, but help them with space, education, connecting in return for lifetime partnership. !

This working mix of freedom and constraint fuels fresh thinking that creates value.

Page 25: Hacking Planning in Advertising

Why exploring failure and success will help you?

How an in-house lab suits your agency

Dedicate some time to making things just for your company. Or for fun. Or for profit. Sometimes all three. !

Fail fast, learn faster. !

Through exploring failure and success you’re able to find resistance. And new questions and problems.

Example of ad agency Goodby Silverstein & Partners and their house lab

Page 26: Hacking Planning in Advertising

Let’s change the world together

It is pertinent for agencies to continually to be at the forefront of change in different disciplines in all market categories.

!

!

Hacking Planning provides the right environment for it to happen and broaden your agency culture with new approaches

With hacking planning you might find the unexpected opportunities

Page 27: Hacking Planning in Advertising

Let’s change the world together

To prove we strategists / planners are in the business to ask real questions and solve real problems.

!

!

on a direct product and business level in order to look after users, not brands!

Hacking planning will deliver a better valuable strategic advice

Page 28: Hacking Planning in Advertising

Systemic integration of these five core approaches might increase strategy value in any creative agency

!

TIME FOR HACKING PLANNING

Innovation Strategy

Connect with innovators

Partnerships with brands

Incubator for startups

In-house Lab

Page 29: Hacking Planning in Advertising

Innovation Strategy

Connect with innovators

Partnerships with brands

Incubator for startups

In-house Lab

This can turn agencies into growth hackers for brands by pointing the way for their business in the emerging digital markets

!

TIME FOR HACKING PLANNING

Page 30: Hacking Planning in Advertising

Bart van de Kooij

Interested - want to know more hit me at vandekooij [at] gmail [dot] com or https://twitter.com/bartvandekooij !

Strategy thoughts https://medium.com/@bartvandekooij !

moving education in adland forward as a talent developer https://www.facebook.com/rawadvertisers !

Professional proof http://www.linkedin.com/in/bartvandekooij !

Page 31: Hacking Planning in Advertising

A big thank you to my advisors and sourcesGareth Kay (Founder Zeus JonesSF, former strategy partner GSP) - for planting the seed and allowing me to hack his mind !Robert Campbell (Head of planning W+K) - for his midnight advice and demands to make it better !Martin Weigel (Head of planning W+K) - for his bits on Canalsideview blog !Ana Andjelic (Head of Strategy CreateThe Group) - rethinking about strategy !Richard Rumelt, “Good strategy, bad strategy”. !and Tim Polder for sparring, honesty. !EXTRA: Brand example links of hacking planning that increase strategy value Innovation strategy: IDEO human centred toolkit - http://www.ideo.com/work/human-centered-design-toolkit/ !Partnerships with brand departments: Hotel chain Hyatt lab and ad agency Undercurrent - https://hyattdxlab.com/ !Connect with innovators: RG/A / Nike / users - http://www.nikefuellab.com/ !Incubator for startups: Google Ventures - http://www.gv.com/ or W+K Portland lab - http://www.piepdx.com/ !In house design-lab: Goodby Silverstein & Partners BETA - http://goodbysilverstein.com/beta