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McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 8 Marketing and Advertising Planning
32

Chapter 8 Marketing and Advertising Planning

Feb 07, 2016

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Chapter 8 Marketing and Advertising Planning. Chapter Overview. Describes the process of marketing and advertising planning… top-down, bottom-up, and IMC. Chapter Objectives. Explain the role & importance of a marketing plan. Give examples of communications & sales target objectives. - PowerPoint PPT Presentation
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Page 1: Chapter 8 Marketing and Advertising Planning

McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.

Chapter 8

Marketing and Advertising

Planning

Page 2: Chapter 8 Marketing and Advertising Planning

8-2

Chapter Overview

Describes the process of marketingand advertising planning…

top-down, bottom-up, and IMC

Page 3: Chapter 8 Marketing and Advertising Planning

8-3

Chapter Objectives

Explain the role & importance of a marketing plan

Give examples of communications &

sales target objectives

Explain how advertising budgets are determined

Describe how marketing & advertising

plans are related

Explain the difference between objectives &

strategies

Discuss the suitability of traditional and IMC

planning

Describe how share-of-market/share-of-voice budgeting can be used

Page 4: Chapter 8 Marketing and Advertising Planning

8-4

Content of a Marketing Plan

State the organization’s mission

Assess the current marketing situation

Identify factors that hinder or help achievement of marketing objectives

Describe strategies to achieve objectives

State how the strategy will be implemented

Explain how marketing efforts will be evaluated

Propose a marketing budget

Page 5: Chapter 8 Marketing and Advertising Planning

8-5

Top-Down Marketing Plan

Page 6: Chapter 8 Marketing and Advertising Planning

8-6

Situation Analysis

Strengths

Weaknesses

Opportunities

Threats

SWOT Analysis =

Page 7: Chapter 8 Marketing and Advertising Planning

8-7

Marketing Objectives

Brand recognition

Benefit understanding

Positive attitudes

Buy intentions

Sales volume

Gross profits

Distribution points

Market share

Sales Target Objectives

CommunicationObjectives

Page 8: Chapter 8 Marketing and Advertising Planning

8-8

Defining Advertising Goals

Awareness

Comprehension

Conviction

Action

DAGMAR Method

Page 9: Chapter 8 Marketing and Advertising Planning

8-9

The Marketing Strategy

Develop market mix for each target

Define the target markets

Determine the strategic position

Page 10: Chapter 8 Marketing and Advertising Planning

8-10

Approaches to Positioning

Attributes

Price/Quality

Use/Application

Product Class

Product User

Competition

Bic uses the infinity symbol to imply that their

pens last a long time

Cultural symbol

Page 11: Chapter 8 Marketing and Advertising Planning

8-11

The Marketing Mix

Product

Price Communi-cations

Distribution

Company controlled elements

Page 12: Chapter 8 Marketing and Advertising Planning

8-12

Bottom-Up Marketing Plan

Page 13: Chapter 8 Marketing and Advertising Planning

8-13

Relationship Marketing

Market relationships, not transactions

Focus on customers, not products

Deliver superior value

Keys to Building Brand Equity

Page 14: Chapter 8 Marketing and Advertising Planning

8-14

Relationship Marketing

Value of loyal customers

Cost of acquiring new customers

Cost of lost customers

(LTCV)

The Importance of Relationships

Page 15: Chapter 8 Marketing and Advertising Planning

8-15

Levels of Relationships

Reactive

Accountable

Proactive

Partnership

Transactional(Basic)

Page 16: Chapter 8 Marketing and Advertising Planning

8-16

Levels of Relationships

Profit Margin

High Medium Low

Many Accountable Reactive Basic

Medium Proactive Accountable Basic

Few Partnership Accountable ReactiveCus

tom

ers

Page 17: Chapter 8 Marketing and Advertising Planning

8-17

Using IMC to Make Relationships

WorkDeScenza: preserving

brand value requires careful

attention to consumer

“touch points”

Page 18: Chapter 8 Marketing and Advertising Planning

8-18

Using IMC to Make Relationships

Work

Levels of Integration

Page 19: Chapter 8 Marketing and Advertising Planning

8-19

Using IMC to Make Relationships

Work

Sources of Brand Messages

Planned Product

Service Unplanned

Page 20: Chapter 8 Marketing and Advertising Planning

8-20

Using IMC to Make Relationships

WorkThe Integration Triangle

Say

Planned messages

Do

Product & servicemessages

Confirm

Unplanned messages

Page 21: Chapter 8 Marketing and Advertising Planning

8-21

Using IMC to Make Relationships

Work

IMC Macro Model

Page 22: Chapter 8 Marketing and Advertising Planning

8-22

Using IMC to Make Relationships

Work

Wang-Schultz IMC Planning

ModeI

Page 23: Chapter 8 Marketing and Advertising Planning

8-23

The Advertising Plan: Review Mktg Plan

Where is the company going?

How will it get there?

What did the SWOT analysis uncover?

What role does advertising play?

What are the short- and long-term goals?

Page 24: Chapter 8 Marketing and Advertising Planning

8-24

The Advertising Plan: Setting

Objectives

Traditional Advertising Pyramid

Page 25: Chapter 8 Marketing and Advertising Planning

8-25

The Advertising Plan: New Model

Feedback circle replaces the IMC pyramid

Page 26: Chapter 8 Marketing and Advertising Planning

8-26

Strategy & the Creative MixTarget

Audience

ProductConcept

CommunicationsMedia

AdvertisingMessage

Page 27: Chapter 8 Marketing and Advertising Planning

8-27

Strategy & the Creative Mix

Enhanced Kim-Lord Grid

Page 28: Chapter 8 Marketing and Advertising Planning

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Strategy & the Creative Mix

There are many ways to deliver a message without using traditional media: cement mixers

Page 29: Chapter 8 Marketing and Advertising Planning

8-29

Sales/Profit Relationship

Page 30: Chapter 8 Marketing and Advertising Planning

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Business Environment

Variables

Social

Political Legal

Economic

Page 31: Chapter 8 Marketing and Advertising Planning

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Allocating Funds for Advertising

Methods of Allocating Funds

Sales Percentage

Objective/ Task

Market Share

Empirical Research

Page 32: Chapter 8 Marketing and Advertising Planning

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Advertising Fallacies

Advertising is a result of sales

Advertising creates sales