BFAR CITIZEN CHARTER 2012

Republic of the PhilippinesDepartment of Agriculture and FisheriesAutonomous Region in Muslim MindanaoBureau of Fisheries and Aquatic Resources

CITIZENCHARTER

Our VisionA modernized Fisheries that is technologically advanced and globallycompetitive. Its transformation is guided by sound management practices ofresources sustainability, the principle of social justice and strong privatesector participation. Our MissionPromote sustainable use of resources and empower the people in thecommunities within ARMM in order to conserve, protect, regenerate manageand sustain the coastal and marine resources.Objectives Poverty alleviation and the provision of supplementary livelihoodamong municipal fisherfolk; Improvement of productivity in aquaculture and seaweeds industrywithin ecological limits; Modernization of fishery sector by transforming it from a resource –based to a technology–based industry; then community-based at theend; Equitable access of small fisherfolk to assets, resources, services andpost – harvest facilities; and

Promotion of people empowerment by establishing mechanisms for theparticipation of people’s organization, non-government organizations,and cooperatives in decision-making.

SERVICE PLEDGEWe, the employees of the Bureau of Fisheries and Aquatic Resources (BFAR), shall continueto serve the interest of the Filipino people and the welfare of our nation by addressing theneeds of our client’s and stakeholders, for the sustainable development, judicious,management utilization and conservation of the country’s fisheries and aquatic resources.Towards these end, we therefore commit to:Further provide quality and technical assistance to clients and stakeholdersspecifically aimed at increasing resource productivity, improving resource useefficiency, and ensuring the long term sustainability of the region’s fishery andaquatic resources;Improve our frontline services to meet the clientele and stakeholders increasingdemand for fast and efficient service, transparency and accountability;Subscribe to local and international best practices and conduct in all, frontlineservices, office processes and adopt high quality assurance standards;Humbly respond to inquiries swiftly, efficiently and with utmost courtesythrough our Public Assistance Counter (PAC) from Monday to Friday, 8:00 amand even beyond as warranted by the circumstances and demands from the public;Ensure strict compliance with quality service standards in the delivery offrontline services towards creativity and innovative approaches to uplift publicservice;Readily offer a wide range of quality frontline services which are easilyaccessible and affordable to the general public by giving value to every client’scomments, suggestions and complaints;Individually strive to nurture an efficient, enthusiastic and competent workforcewith appropriate technologies and competencies for better service to our clientele;Enlighten the public with 24/7 access to the BFAR-ARMM website(http://www.bfar.armm.gov.ph) and;Simplify procedures to speed up transactions with the public within the BFAR-ARMM premises.

http://www.bfar.armm.gov.ph

Transaction: Issuance of Commercial Fishing Vessel/Gear License (CFVGL)

Clients: Commercial Fishing Vessel Operators

Requirements:

1. Duly accomplished and notarized BFAR application form for CFVGL

2. Two (2pcs) 8”X 10” unedited recent vessel pictures (port and starboard)

3. Grid map indicating the proposed fishing grounds

4. Authenticated copies of Certificate of Vessel Registry (CVR), Certificate of Ownership (CO) and Fishing Vessel

Safety Certificate (FVSC)

5. Articles of Incorporation from Securities and Exchange Commission (SEC) of DTI registration

6. Fishing logbook for catcher vessel (for renewal only)

7. Duly accomplished and notarized certification that the vessel is not involved in any administrative and judicial case

(pro forma available in BFAR)

8. Duly accomplished and notarized affidavit of undertaking (pro forma available in BFAR)

9. An affidavit stating for the operator has complied with Sec. 25 of RA 8550

10. Tax identification number (TIN)

11. Sketch of the fishing gear (for new application only)

Responsible BFAR Office/ Section: Provincial Fishery Office (PFO) Fisheries Resource Management Division (FRMD), Regional Fisheries Licensing Unit(RFLU)

Schedule: Mondays to Fridays, 8:00 AM--5:00PM

Fees: Per FAO 198, FAO 155, FAO 155-1, FAO 188, FAO 226, RFAO 050, MMAA # 86

1.) For vessels 3.1 GT to 20.0 GT - P200.00 + P2.00/GT

2.) For vessels 20.1 GT to 50.0 GT - P250.00 + P2.00/GT3.) For vessels 50.1 GT to 100.0 GT - P300.00 + P2.00/GT

4.) For vessels 100.1 GT to 125.0 GT - P500.00 + P3.00/GT

5.) For vessels 125.1 GT to 150.0 GT - P1,000.00 + P3.00/GT

6.) For vessels 150.1 GT to 250.0 GT - P1,500.00 + P3.00/GT

7.) For vessels 250.1 GT and above- P2,500.00 + P4.00/GT

Processing time: 21 days, 5 hours and 63 minutes

StepNo. Client Step Agency action Maximum

duration

Office/Person

ResponsibleForms Required

Location

1 Secure and fill-up CommercialFishing Vessel Application

(CFVGL) form *

Provide CFVGL applicationform and list of requirements

1 hr. PFO s CFVGLapplication form

BFAR-ARMM, Provincial Offices

2 Submit duly filled up applicationform with the requirements to theconcerned PFOs

Receive, verify and transmitCFVGL application to Regional

Director

3 Days PFO s None BFAR-ARMM, Provincial Offices

Check, verify and evaluate theauthenticity of the requirements

30 minutes Chief, NiloKatada and

Chief,Abdulahim,Jerusalem

None BFAR-ARMM, Tech., Building, ORGCompound, Cotabato City

3 Bring CFVs to port nearest toProvincial Fishery office

Advise client regarding theconduct of actual inspection.

Instruct client to bring CFVs tothe nearest port

1 day All concernPFOs

None BFAR –ARMM, Tawi-Tawi, Sulu,Basilan, Maguindanao, Lanao del Sur

4 Allow the conduct of actualinspection

Conduct of actual inspection 5 days

Chief, NiloKatada andChief,Abdulahim,Jerusalem andPFOs concernCFVL application

formBFAR-ARMM, Tech. Building, ORG

Compound, Cotabato City

BFAR-ARMM, Provincial Offices

5 Prepare inspection report andsubmit the same to the

1 day Chief, NiloKatada and

BFAR-ARMM, Tech. Building, ORGCompound, Cotabato City

Regional Director Chief,AbdulahimJerusalem

Advise BFAR/FRLU to issueOrder of Payment and transmit

the same to clients thru thePFOs

1 day Janice D.Musali, Al-

Hadja BFAR-ARMM, Office of theRegional Director

6 Secure Order of Payment Notify clients on the release ofthe Order of Payment and issue

the same to the clientele

2 days Concern PFOs Bill of Payment Concern Provincial Office

7 Pay corresponding fees to the PFOand photocopy OR

Receive payment and issue OR 15 minutes Concern PFOs OR Concern Provincial Office

8 Transmit/forward photocopy of 3 days Concern PFOs Duplicate copies Concern Provincial Office

OR to the Regional Office bythe concerned PFOs

of OR

9 Receive and record/photocopyof OR from the concerned

PFOs and forward to FRMD

10 minutes Rohina A.Jama

BFAR-ARMM, Admin. Building , ORGCompound, Cotabato City

10 File the photocopy of the ORand process license and

forward to the FRMD chief forfinal checking

5 minutes JerusalemAbdulahim,Chief, FRLS


11 Review, initials and endorse tothe BFAR-Regional Director forinitial and indorse to the Office

of the Regional Secretary

30 minutes Nilo S. KatadaFRMD Chief


Approve the license and Janice BFAR-ARMM, Office of the

12 release back to the PFOs 3 days Desamito-Musali, Al-Hadja

Regional Director

13 File copy of the license andrelease back to the PFO’s

3 days JerusalemAbdulahim,Chief, RFLU


Transaction: Issuance of Fishing Gear Registration

Per FAO 198

Clients: Commercial Fishing Vessel Operators

Requirements: 1. Duly accomplished and notarized BFAR application form for fishing gear registration (2 Copies)

2. Illustration of fishing gear design and specifications showing the mouth, body and bunt of the fishing gear

3. Official receipt of gear registration fee

4. Tax Identification Number (TIN)

Responsible BFAR Office/Section: Fisheries Regulatory and Quarantine Section (FRQS) Fisheries Resource Management Division (FRMD).

Schedule: Mondays to Fridays, 8:00 AM to 5:00 PM

Fees: 1.) Small-Scale Vessels - P200.00 per year

2.) Medium-Scale Vessels - P400.00 per year

3.) Large-Scale Vessels - P600.00 per year

4.) Gear Registration Fee - P200.00 per year

Total Processing Time: 9 days, 6 hour and 43 minutes

StepNo. Client step Agency action Maximum

durationOffice/Person

ResponsibleForms Required Location of office

1 Secure and fill up GearRegistration application form *

Provide Gear Registrationapplication and list of requirements

5 minutes PFOs Gear registrationapplication form

BFAR-ARMM, ProvincialOffices

2 Submit duly accomplishedapplication form with the

requirements to the RegionalOffice

Receive and transmit GearRegistration application to

FRMD/FRQS

6 minutes Chief, Nilo S.Katada and

ChiefAbdulahimJerusalem

None BFAR-ARMM, Tech. Building,ORG Compound, Cotabato City


1 hour Chief, Nilo S.Katada and


None BFAR-ARMM, Tech. Building,ORG Compound, Cotabato City

3 Coordinate with inspector Inspect fishing gear *

If not compliant, subject forrenovation and re- inspection

4 hours Chief, Nilo S.Katada and

ChiefAbdulahimJerusalem,

PFOs

None BFAR-ARMM Tech. Building,ORG Compound, Cotabato City

BFAR-ARMM, ProvincialOffices

4 Pay gear registration fee Issue/Order Bill of Payment

Issue/Office Receipt

5 minutes

5 minutes

Chief, Nilo S.Katada and ChiefAbdulahimJerusalem

Gloria Jamiro(Cashier)

Bill of Payment

Official Receipt

BFAR-ARMM, Tech. Building,ORG Compound, Cotabato City

BFAR-ARMM, Admin. Building,ORG Compound, Cotabato City

5 Submit the duplicate copy ofOfficial Receipt

Process Gear Registration 1 hour Chief, Nilo S.Katada and


None BFAR-ARMM, Admin. Building,ORG Compound, Cotabato City

6 Approve Gear Registration JaniceDesamito-Musali, Al-

hadja

None BFAR-ARMM Office of theRegional Director

7 Record/Release Gear Registrationto PFOs

3 days Rohina A.Jama

None BFAR-ARMM, Admin. BuildingORG Compound, Cotabato City

8 Claim Gear Registration Record/Release Gear registrationto clientele

1 day PFOs None BFAR-ARMM, ProvincialOfficers

Transaction: Issuance of Fishworkers License

Per FAO 198, RFAO 050

Clients: Fishworkers

Requirements: 1. Community Tax Certificate

2. 2 pieces 1x1 recent ID picture

3. Barangay Clearance



Total Processing Time: 1 hour/Applicant at the Regional Level/2 days from PFOs


duration

Office/Person

Responsible

Forms Required Location of office

1

Secure and fill-up fishworkerslicense application form at the

regional and/or provincial office

Be downloaded in the BFAR web:

[email protected]

Provide fishworkers licenseapplication form and list of

requirements

5 minutes JerusalemAbdulahim

Fishworkerslicense

Application Form

FRQS-FRMD BFAR-ARMM, Tech.Building, ORG Compound, Cotabato

City

2Submit duly filled up application

form together with therequirements

Evaluation/scrutiny of requirements 5 minutes JerusalemAbdulahim


City

mailto:[email protected]

Issue order of payment 15 minutes /PFO

3 Pay Fishworkers Licenseapplication fee

Issue Official Receipt15 minutes/1

day fromprovinces

Gloria C.Jamiro Order of Payment BFAR-ARMM, Admin. Building ,

ORG Compound, Cotabato City

4 Submit the Official Receipt Process license application form

1 hr perapplicationfor 3 daysper vessel

JerusalemAbdulahim


City

Final Evaluation of License 5 minutes Nilo S.Katada

FRMD BFAR-ARMM, Tech.Building, ORG Compound, CotabatoCity

Approval of License 5 minutes

JaniceDesamito-Musali, Al-Hadja

BFAR-ARMM, Admin. Building ,ORG Compound, Cotabato City

Release of fishworkers license toclienteles 5 minutes Jerusalem

Abdulahim

FRQS-FRMD BFAR-ARMM, Tech.Building, ORG Compound, CotabatoCity

Transaction: Issuance of Certificate of Clearance to Commercial Fishing Vessels

Per FAO 198, RFAO 050

Clients: Fishing Boat Operators/Boat Captain

Requirements: 1. Fishing Log Book

2. Monthly Fish Catch Report



Total Processing Time: 1 hour


duration

Office/Person

Responsible

Forms Required Location of office

1 Submit requirements Provide clearance form 15 minutes JerusalemAbdulahim


City

Processing of clearance

Issue order of payment

25 minutes Nilo S.Katada andJerusalemAbdulahim


City

2 Payment of fees Issue official receipt 15 minutes JerusalemAbdulahim


City

3 Present the Official receipt to theprocessor

Initials and endorsement 5 minutes

Nilo S.Katada andJerusalemAbdulahim


City

4 Claim the clearance certificate Releasing of approved clearance 5 minutes JerusalemAbdulahim


City

*Per FAO 198, FAO 155, FAO 188, FAO 188-1, and FAO 226

Transaction: Issuance for Fishpond Lease Agreement (FLA)

Clients: Citizens of the Philippines at least 21 years of ageFisherfolk Associations or cooperatives duly organized and registered with appropriate government agenciesSmall and Medium Enterprises duly organized and registered with appropriate government agenciesCorporations registered and incorporated under the Philippine laws, 60% of the capital stock or interest of which

belongs to citizens of the PhilippinesRequirements:

INITIAL

1. Duly notarized application for Fishpond Lease Agreement

2. Application Fee of Php 1,000.00

3. Four (4) copies of correct sketch or survey plan of the area clearly indicating the location and boundaries

4. Proof (in bank certification form) of the initial available capital in case equipment to Php 100.00 per hectare, or

Statement of Properties certified by Provincial/City Treasurer/Assessor, or any financial statement stating that the

Applicant has assets or properties from which the initial capital may be derived

5. Affidavit manifesting that the amount of bank deposit and/or value of assets and properties in the financial

Statement shall be exclusively used for the development of the fishpond area

6. In case the applicant is a juridical person, two (2) certified true copies of approved Certificate of registration,

Article of Incorporation/Association/Cooperation and By-Laws stating that its primary purpose is to engage in

Fishpond development

7. Certification issued by the Forest Management Bureau of the DENR that the area applied for is already released

To and placed under the administrative jurisdiction and management and disposition of DA-BFAR

FINAL

1. Payment of initial annual rental at P 100.00 per hectare or fraction thereof and cash bond deposit based at P100.00 per hectare or fraction thereof

2. Twelve (12) copies (in blue/white print) of the survey plans of the area duly approved by the Lands ManagementBureau

3. Twelve (12) copies of the fishpond lease agreement forms4. Certification of the Clerk of Court, Regional Trial Court in the judicial district where the area applied for is located

That the same is not involved in any judicial case5. Affidavit that the area applied for is not subleased to any other person/s;6. Certification/s from the Regional Fisheries Director stating that the area applied for is not involved in any

administrative case and is not subleased to any other person/s7. Environmental Compliance Certificate (ECC) issued by the DENR

OTHERS

In case of transfer of rights involving FLA, any of the following:

a. Deed of Saleb. Deed of Waiver/Quitclaimc. Deed of Assumption of Leasehold Rights and Interests of the Fishpond Area executed by the Development Bank

of the Philippines (DBP) or any financial institution (if rights were assigned with that bank)

Responsible BFAR Office/ Section: Provincial Fishery Office (PFO) Fisheries Resource Management Division (FRMD), Regional Fisheries Licensing Unit(RFLU)

Schedule: Mondays to Fridays, 8:00 AM--5:00PM

Fees:

1. Fishpond Application Fee Php 1,000.002. Cash Bond Deposit Php 100.00 per hectare

Processing time: 3 days, 4 hours and 50 minutes

StepNo. Client Step Agency action Maximum

durationOffice/PersonResponsible Forms Required Location

1Secure and fill-up FishpondLease Agreement Application Formand initial requirements

Provide FLA application formand list of requirements

1 hr. PFOs FLA applicationform

Provincial Offices

2 Submit duly filled up applicationform with the requirements to theconcerned PFOs

Receive, verify and transmitFLA application to RegionalDirector

3 Days PFOs None Provincial Offices


30 minutes Abdulahim,Jerusalem

None FRMD, Tech., Building

3 Secure Bill of Payment Prepare Bill of Payment 5 minutes Abdulahim,Jerusalem

None Accounting Section

4 Submit Order of Payment and payapplication fee

Secure the Official Receipt

Receive payment and issueofficial receipt

5 minutes Gloria Jamiro FLA applicationform

Cashier Section

5 Prepare for investigation uponreceipt of notification from BFAR-Provincial Office

Regional Office conductinvestigation and ocularinspection

Submit report of inspection andinvestigation with specificrecommendations to OIC,Regional Director

Abdulahim,Jerusalem

BFAR-ARMM, Tech., Building, ORGCompound, Cotabato City

Evaluate report submitted byProvincial Office to applicant

Prepare letter applicantadvising him/her to submit finalrequirements

30 minutes

30 minutes

Abdulahim,Jerusalem

FRMD, Tech., Building, ORGCompound, Cotabato City

6 Submit final requirements Evaluate final requirements

Prepare FLA and endorsementletter to the office of theRegional Governor for itsapproval

30 minutes

30 minutes

Abdulahim,Jerusalem

FRMD, Tech., Building, ORGCompound, Cotabato City

7 Submit endorsement letter tothe Office of the RegionalGovernor

1 day JaniceDesamito-Musali, Al-Hajj

BFAR-ARMM, Director’s Office, ORGCompound, Cotabato City

8 Transmit FLA to the office of theRegional Governor

1 day RecordsOfficer

Record’s Section

9 Evaluate the application for FLAand requirements

Approves/Signs

Notarizes FLA

Gov. Secretaryand staff

Gov. of ARMM

Office of the Regional Secretary, DAFAutonomous Region in MuslimMindanao, ORG Compound,Cotabato City

Office of the Regional Governor, DAFAutonomous Region in MuslimMindanao, ORG Compound,Cotabato City

Transmit approved FLA to DAF-ARMM Office of the Regional Governor,

10 BFAR Record’sOfficer

Autonomous Region in MuslimMindanao, ORG Compound,Cotabato City

11 Prepare transmittal letter tolessee

Sign transmittal letter

Abdulahim,Jerusalem

JaniceDesamito-Musali, Al-Hajj

BFAR-ARMM, Tech., Building, ORGCompound, Cotabato City

BFAR-ARMM, Director’s Office, ORGCompound, Cotabato City

12 Receive copy of the approved FLA Send to lessee approved FLAthru mail

3 days Record’sOfficer

BFAR-ARMM, Record’s Section,ORG Compound, Cotabato City

Transaction: : Request for Technical Assistance

Clients: : Farmers/Fisherfolks

Requirement: : Letter Request

Responsible BFAR Office/Section: Fisheries Extension and Communication Division, BFAR-ARMM-RO and PO

Schedule: : Mondays to Fridays, 8:00 AM to 5:00 PM

Fees: None

Total Processing Time: 3 weeks, 1 day, and 15 minutes

Step Client step Agency action Office/Person Maximum Forms Location of office

No. Responsible duration Required

1 Fill up Visitor’s Logbook Entertain Client Officer of theday

5 minutes BFAR-ARMM FETCD, TechnicalBuilding, Cotabato City

2 Submit letter request Received letter request Rohina A.Jama

(receiving)

3 minutes Letter request BFAR-ARMM, Record Section,Admin. Bldg. ORG, Compound,

Cotabato City

Submit letter request to the office of theRegional Director/Provincial Fishery

Officer

Rohina A.Jama

5 minutes BFAR-ARMM, Record Section,Admin. Bldg. ORG, Compound,

Cotabato City

Forward request to FETCD JaniceDesamito-Musali, Al-

hadja

15 minutes Routing slip R.D Office BFAR-ARMM

3 Confirm the Onsiteinspection

Interact w/ clientele & propose scheduleOn site inspection

Alimudin S.Pendulat/PFO

10 minutes BFAR-ARMM FETCD, TechnicalBuilding, Cotabato City

Coordinate with concern PFO Alimudin S.Pendulat

2 hrs 10 minutes BFAR-ARMM FETCD, TechnicalBuilding, Cotabato City

4 Assist the inspectingTechnician

Conduct on site technicalevaluation/technical assistance

Alimudin S.Pendulat/Tec

hnicians

5 days BFAR-ARMM FETCD, TechnicalBuilding, Cotabato City

5 Render TechnicalAssistance

Prepare & submit recommendation toclient/Prepare accomplishment report to

RO

Alimudin S.Pendulat/Tec

hnicians

2 hours BFAR-ARMM FETCD, TechnicalBuilding, Cotabato City

Transaction: : ARMM Marine Stock Assessment (Sulu and Illana Bay)

Clients: : NSAP Enumerators

Requirement: : Monthly Accomplishment/Assessment Reports

Schedule: : Mondays to Fridays, Except Holidays (8:00 AM to 5:00 PM)

Fees : None

Total Processing time : 2 years, 5 days, 1 hour and twenty minutes (minimum)

StepNo. Client step Agency action

Office/Person

Responsible

Maximumduration Forms Required Location of office

1 Submit assessmentreports by the

enumerators to PFO

Receive/record the assessment reportand present to PFO

Officer of theday

5 minutes NSAPAssessment Form

Provincial Fishery office:

Maguindanao, Sulu,Tawi-Tawi, Marawi City,

Lanao del Sur

2 Forward/transmit theassessment report to BFAR-

ARMM Regional Office

Receive/record and present to RD/ARD Officer of theday

3 days BFAR-ARMM, Admin.Building ORG

Compound, CotabatoCity

3 Forward the assessmentreport to RFRDC/Research

Division

Receive/record and present to DivisionChief/Project Leader

Rohina A.Jama

15 minutes BFAR-ARMM, Admin.Building ORG


4 Receive/review/check the assessment Sahmed D.Abdulkarim,

1 hour BFAR-ARMMRFRDC/Research

5

report

Consolidate/encode the data

MehaminAbas

Mokamad K.Usop,

Norodin M.Kid

1-2 years

Division, TechnicalBuilding, Cotabato City

BFAR-ARMMRFRDC/ResearchDivision, TechnicalBuilding, Cotabato City

6 - Analyze

- Interpret

- Review

- Prepare

Macmod D.Mamalangkap

Sammy Ayub

1-2 years BFAR-ARMMRFRDC/ResearchDivision, TechnicalBuilding, Cotabato City

Transaction: : Request for Research Proposals/Technical Assistance

Clients: : LGUs, Academe, Fisherfolks, Researchers

Requirement: : Request Letter Addressed to Regional Director

Schedule: : Mondays to Fridays, Except Holidays (8:00 AM to 5:00 PM)

Fees : None

Total Processing time : One Hour and Forty Five Minutes (1 hr & 45 mins.)

StepNo. Client step Agency action

Office/Person

Responsible

Maximumduration Forms Required Location of office

1 Fill-up visitors logbook at thePublic Assistance Counter

Entertain client at the public assistancecounter

Officer of theday 5 minutes Request Letter

BFAR-ARMM, Admin.Building ORG


2Submit

communication/requestletter

Receive/record and present requestletter to Regional Director

Rohina A.Jama 10 minutes



3Wait the result while thecommunication/requestletter is noted by RD/ARD

Forward letter to Research Division Rohina A.Jama 5 minutes



4 Receive/record and present to DivisionChief

Sahmed D.Abdulkarim 15 minutes BFAR-ARMM

RFRDC/ResearchDivision, Technical

Building, Cotabato City

5 Provide necessary advise/service ordocuments/materials needed

Macmod D.Mamalangkap

60 minutes(depends onneeds)

BFAR-ARMMRFRDC/ResearchDivision, TechnicalBuilding, Cotabato City

Frontline Services of the Regional Fish Health Management & Quality Assurance Section(As per FAO 220 series of 2001: Operation of Fish Health Laboratories)(As per FAO 225-1)

1. Aquaculture Farm Registration

2. Fish Kill Investigation/Disease Surveillance

3. Issuance of Health Certificate for in-country transboundary movement for live shrimps and seaweeds for aquaculturepurposes

4. Chemical and Microbiological Analytical Tests

5. Laboratory Analysis and Request for issuance of Health Certificate for Transboundary Movement of LiveAquatic Species

Fish Health Management & Quality AssuranceSection

Transaction:Laboratory Analysis and Request for issuance of Health Certificate for Transboundary Movement ofLive Aquatic species

Clients: Fish farm operators and live fish traders

Requirements:1. Sample (live aquatic species, 3 to 6 pcs)


Fees: Domestic Health Certificate (P 50.00)Refer to Annex of Laboratory charges and fees

Total Processing Time: 3 days (maximum)

StepNo. Client Step Agency Action Person

Responsible Maximum Duration FormsRequired Location Office

1

Request HealthCertificate; Fill-upRequest for LaboratoryAnalysis (RLA) Form

Assessment of Requestfor Laboratory Analysis(RLA) form's entries;Receive sample(s); IssueOrder of payment

SittieCamalia D.Minandang

15 minutes

Request forLaboratoryAnalysis

(RLA) form

BFAR-ARMM TechnicalBldg. DAF-ARMMComp., ORG ComplexCotabato City

2 Payment of requiredfee(s)

Receive payment / issueOfficial receipt (OR)

GloriaJamiro 5 minutes Order of

payment

Cashier-BFAR-Admin.Bldg., DAF-ARMM Comp., Cot City

3 Present official receipt(OR)

Laboratory analysis /Diagnosis


Minimum, 3 hoursOfficialreceipt(OR)


4 Preparation of report /results of analysis


1 hour None


5

Review results ofanalysis; preparation ofhealth certificate to becertify by the RD andARD

RD/ARD 5 minutes None


6 Receive healthcertificate

Release of Healthcertificate


5 minutes None


Transaction: Aquaculture Farms Registration

Clients:AquacultureFarmers/Farm Owner

Requirements:1. Letter of Intent2. Filled-up Aquaculture Farm Registration Form3. Endorsement letter from the PFOs4. Farm Inspection Report

5. Request for Laboratory Analysis (RLA) form6. Fish sample(s)7. Disease Surveillance and Monitoring Form

Schedule: Mondays to Thursday, 8:00 AM to 5:00 PMFriday 8:00 A.M – 10:30 A.M; 2:00 P.M – 5:00 P.M

Fees: None

Total Processing Time: 28 days, 12 hours, 55 minutes


ResponsibleMaximumDuration Forms Required Location Office

Secure FarmRegistration Form fromthe concern PFOs

Provide FarmRegistration Form

ConcernPFOs 5 minutes Farm Registration

Form

BFAR-ARMM ProvincialOffices: Marawi City,Lanao del Sur,Maguindanao, Basilan,Tawi-Tawi, Sulu

1

2 Submit the filled-upRegistration Form Receive and review PFOs staff 10 minutes None


3

PFOs endorse theregistration form toBFAR-Regional DirectorOffice and transmitit(mail)

PFOs staff 3 days(mail)


4

Receive, record andforward documents to theARD Office to FRMD,then to Fish HealthSection

RecordOfficer, RD,ARD, Nilo S.Katada,SittieCamaliaMinandang

1 hrBFAR-ARMM, Admin.Building , ORG Compound,Cotabato City

5

Receive and review then,coordinate the concernPFOs for the schedule ofFarm Inspection byphone

SittieCamaliaMinandang

2 hrs


6 Confirm the schedule ofassessment

Accept schedule date offarmassessment/inspection bythe Regional Fish HealthOfficers with theknowledge of the ARD,RD and FRMD Chief

Nilo S.Katada,ARD, RD,SittieCamaliaMinandang

30 minutes None Provincial PFOs

7

Allow the inspectionteam to conduct on-sitefarm assessment onwater parameter andfish sample collection offish

Conduct assessment offarm through HygieneInspection and DiseaseSurveillance; collect fishsample (s)


6 hrs to 1day

Hygiene inspectionreport; Request forlaboratory analysis(RLA) form

Client’s Farm

8 Sample preparation andtransmittal letter


1 hr None


9

Regional Office forwardprepared sample(s) andpertinent documents toBFAR Central Office byair courier


1 hr Request for laboratoryanalysis


10

Conduct laboratoryanalysis/prepareresults/certificate ofregistration

BFARCentralOfficeLaboratoryanalyst

10 workingdays None

BFAR-CO, FHMQAS-860 Arcadia Bldg.,Quezon City

11

Transmission of thelaboratory result from theBFAR Central Office tothe Regional Office

CO-FHMQALStaff

3 hrs None3/F PCA Annex Bldg.,Elliptical Road, Diliman,Quezon City

12

Receive and recordlaboratory results; Againprepare FarmRegistration Application;assign registrationmember and attached allthe needed supportingpapers, then finallyendorse to BFAR-CODirector for approval ofthe Farm Certification

SittieCamaliaMinandang,RD or ARD

2 days

Transmittal sheet,Laboratory result,Certificate of farmRegistrationAcknowledgementreceipt


13Transmit of thedocuments to the BFARCentral Office

1 day

Records Section-BFAR-ARMM, ORGCompound, CotabatoCity

14 Approval of certificate offarm registration

Dir. Asis G.Perez 10 days


15 Transmission of approvedfarm certificate

BFAR-COStaff 1 day

3rd Floor PCA AnnexBldg., Elliptical Road,Diliman, Quezon City

16

Receive, record approvedfarm certificate andforward to ARD Office,then forward to FRMD

Record Staff 3 hrs

Records Section-BFAR-ARMM, ORGCompound, CotabatoCity

17Prepare transmitapproved farm certificateto the concern PFOs

SittieCamaliaMinandang,Nilo S.Katada


18

Inform client of theapproved farm certificateand release the farmcertificate by the concernPFOs to the individualfarmer owners

PFOsconcern 1 hr Provincial PFOs office

19Claim approvedcertificate of FarmRegistration

Release Farm Certificate PFOsconcern 10 minutes Provincial PFOs office

Transaction:Issuance of Health Certificate for in-country transboundary movement of live shrimp and seaweeds foraquaculture purposes

Clients: Aquaculture Farmers/Farm Owner

Requirements:

1. Stocks to be transported (shrimps/seaweeds)

Schedule: Mondays to Thursday, 8:00 AM to 5:00 PMFriday 8:00 A.M-10:30 A.M; 2:00 P.M-5:00 P.M

Fees: (P 50) Refer to Annex of Laboratory charges and fees

Total Processing Time:28 days, 12 hrs and 55 minutes


Responsible Maximum Duration FormsRequired Location Office

1

Submit sample(s) takenfrom the stock to betransport BFAR-ARMMFront Desk

Receive the samples andforward it to the FRMD orFish Laboratory Section

Front Deskassignedstaff

10 minutesBFAR-ARMM, DAFCompound, ORGComplex, Cotabato City

2

Fill-up RequestLaboratory AnalysisForm; Payment of therequired fee (s)

Log book the samples;Assigned code numberReceive payment/issueOfficial Receipt

SittieCamaliaMinandangGloriaJamiro

5 minutesRLA FormOrder ofpayment

BFAR-ARMM, DAFCompound, ORGComplex, Cotabato City

3 Present official receipt(OR)

Conduct I-Screen forWSSV/TSV analysis(shrimp)Physical Sensor


1 hr

Record notebook


(Seaweeds)

4

Prepare results/findingsand facilitate the approvalof Health Certificate bythe RD or ARD

SittieCamalia D.Minandang,RD andARD

30 minutesHealthCertificateForm


5 Claim Health Certificate Release HealthCertificate


5 minutes Receive inlog book


Transaction: Fish Kill Investigation / Disease Surveillance

Clients: Aquaculture Farmers /Farm Owner/ LGUs

Requirements:1. Sample(s) (water / fish / shrimp)

Schedule: Monday to Thursday 8:00 A.M-5:00 P.MFriday 8:00 A.M-10:30 A.M; 2:00 P.M-5:00 P.M

Fees: Refer to Annex of Laboratory charges and fees (as may beapplicable)

Total Processing Time: 1 week (minimum); 3 weeks (maximum)



1

Immediate informnearest PFOspersonnel on fishkill/disease outbreak

Provincial personnelconduct on-surveyinterview, gather and takenote data.Collect water sample andfish samples from thearea and transmit toBFAR-ARMM RegionalOffice.

Provincialpersonnelstaff

2 hrs NoneBFAR-ARMM, DAFCompound, ORGComplex, Cotabato City

2

Right after on-sitesurvey (fish kill)immediately informregional office on thedata gathered andtransmit the samples tothe BFAR-ARMMregional office

Receive and take notethe information and giveinitial preventive action-inform ARD or RD aboutthe fish kill outbreak andmake plans and action.

RD andARDNilo S.KatadaSittieCamaliaMinandang

30minutes/1 hr None


4 Receive, record in the logbook the samples; assigncode number andprepare/disinfect all theneeded material in thelaboratory


1 day Record notebookBFAR-ARMM, DAFCompound, ORGComplex, Cotabato City

5 Conduct laboratoryanalysis Sittie

Camalia D.Minandang

3 days None BFAR-ARMM, DAFCompound, ORGComplex, Cotabato City

6

Prepareresults/findings/recommendation; Attachedtransmittal letter to benoted by the FRMD Chiefand approved by the RD

SittieCamalia D.Minandang,Nilo S.KatadaRD or ARD

1 hr NoneBFAR-ARMM, DAFCompound, ORGComplex, Cotabato City

7 Claim/receive theresults

Provincial personnel willrelease the result to theclients

Provincialpersonnel 30 minutes None


Clients: Aquaculturistowner/operators

Requirements:1. Sample(s) : Water / fish / shrimp

Duly accomplishment sample collection formSamples should be properly labelOR of the laboratory fees ( if any)

Schedule: Anyday of the week (24/7)

Fees: Refer to Annex of Laboratory charges and fees (as may beapplicable)

Total Processing Time: 10 days(fish sample), 1 day (water sample) & 3 days (shrimp samples)



1

Collect and submit samplesw/ proper labeled with theassistant of the Fish Healthofficer (water, fish, shrimp)

Issue and filled upsample collection form 30 minutes Sample collection

form


Sittie Camalia D.Minandang

2

Fill up Analysis request form

weigh, log and assignedpriority number

Sittie Camalia D.Minandang 10 min Analysis Request

form, Log book


Transaction CHEMICAL AND MICROBIOLOGICAL ANALYTICAL TEST

3 Payment of Analysis conduct laboratoryanalysis:*Water -Chemicalanalysis *Shrimp-Microbilogy(WSSV/TSV *Fish - Physical Sensory

Sittie Camalia D.Minandang andGloria Jamiro

1 day - 8days

FHMQAL Office,BFAR-ARMM Technical Bldg.DAF-ARMM Comp.,ORG Complex CotabatoCity

4Preparation certificationof results and approvalby ARD/RD

Sittie Camalia D.Minandang, ARDMusali and RDKeise Usman

30 minutes

FHMQAL Office,BFAR-ARMM Technical Bldg.DAF-ARMM Comp.,ORG Complex CotabatoCity

5Present Official Receipt if anyand received in releasing log

book

Notation and releasingcertificate of Analysis

Sittie Camalia D.Minandang, ARD

and ARD30 minutes

Results form:Chemistry(H2O)

Microbiology(Shrimp & Fish)

OARD- BFAR-ARMM,Admin. Bldg. DAF-ARMM Comp. ORGComplex Cotabato City

Prepared by:Planning, Monitoring and Evaluation

Division

In collaboration with the ProvincialFishery Officers and Division Heads

Conformed by:JANICE DESAMITO-MUSALI, AL-HADJAOIC - Regional Director

AnnexesA. Legal Documents A.O. No. 1, Implementing Rules and RegulationsARMM Aquatic and Fisheries Code of 1999(MMAA No. 86) Regional Fisheries Administrative Order No.050Rules and Regulations on CommercialFishing Regional Fisheries Administrative Order No.017Rules and Regulations Governing the Leaseof Public Lands for Fishpond Development Memorandum Order No. 080Guidelines for the Proper Dispatching,Operation and Management of FloatingAssets of BFAR-ARMM Executive Order No. 16Creating an inter-Agency RegionalMonitoring, Control and Surveillance Teamin ARMM

B. Application FormsFisheries Inspection and Quarantine Service Clearance For Domestic Movement Of Fish AndFisheries Products Commercial Fishing Vessel/Gear License Application For Commercial FishingVessel/Gear License Gear Registration Certificate of Clearance Application For Fishpond Lease AgreementFish Health Laboratory Request for Laboratory Analysis Health Certificate (shrimp, seaweeds) Aquaculture Farm Registration Form Report on Inspections of Aquaculture Farmsfor Hygiene Production

BFAR CITIZEN CHARTER 2012

Documents

aquatic resources bfar

quality service standards

efficient service

marine resources

better service

service pledgewe

countrys fisheries

general public