mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC
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1© Copyright 2013 EMC Corporation. All rights reserved. 1© Copyright 2013 EMC Corporation. All rights reserved.
THE EMC STORYThe Road Taken Makes All The Difference
Delia VetterSenior Director of BenefitsEMC Corporation
2© Copyright 2013 EMC Corporation. All rights reserved.
NORWAYranks #1 in per-
capita health care spending –
the only country higher than the U.S.
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times as much
U.S. Healthcare spending
compared to other nations
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times LESS
The cost of 30 most popular prescription
drugs inNEW ZEALAND,
compared to U.S.
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FRANCE pays the largest amount
for healthcare as a percentage of
GDP, except for…
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the U.S. – which pays 40% more!
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U.S Medicare and Medicaid health care spending outstripped all other countries except Norway
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More than half the health care
spending in the U.S. comes from a
private source:EMPLOYERS
$
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U.S. hospital admissions for chronic disease:
Asthma 3x medianCongestive Heart Failure 2x medianDiabetes amputation 3x median
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But there’s more to the story…
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To Drive Consumer BehaviorIntegrate Technology & Information
Targeted Messaging
Tools
Remote Patient Monitoring
Best Doctors
Condition Center
Personal Health Record
Health Risk Assessment
Health ManagementPrograms
Utilization PatternsDisease Management
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Financial summary data includes:
Total & per capita spend
Enrollment & paid claims by health plan
Member out-of-pocket costs
Demographics
Quarterly Scorecard
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Utilization data includes:
Top 10 hospitals & diagnostic categories
Top 10 prescription drugs & therapeutic classes
Rx formulary & retail/mail order distribution
Summary HealthLink statistics
Quarterly Scorecard
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Health management data includes:
HealthLink statistics
Engagement in EMC programs (health coaching, smoking cessation, best doctors, etc.)
Disease management & EAP utilization metrics
Quarterly Scorecard
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Observations & key findings are summarized as quick reference for EMC’s senior management.
Quarterly Scorecard
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2004 2005 2006 2007 2008 2009 2010 2011 2012$0
$50,000,000
$100,000,000
$150,000,000
$200,000,000
$250,000,000
$300,000,000
$350,000,000
$400,000,000
EMC’s commitment to consumer-centric healthcare strategy has resulted in cost avoidance of $395 million since 2004
Cost Avoidance: 2004−2012
EMC Cost
National Trend
12.0%
11.9%11.9%
11.7%
9.0%
11.3%
7.0%
7.6%
5.2%
6.9%
9.4%5.7%
4.8%
6.2%11.9%
4.9%
4.6%
4.7%
17© Copyright 2013 EMC Corporation. All rights reserved.
HealthReference
Social Media
Self-Reported(e.g.,HRA)
A personal health management application for storing & sharing personal health data in a trusted digital vault & managing health-care services in an online marketplace
Vision For The Next Gen SMART PHR
Prescriptions Lab Results ImagesClaims
Health Data Health Programs
Employee Providers
Analytics
Health Tools & Messaging
Personal Portal
Partners
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The Next Generation Personal Health Record (PHR) Platform
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Future Thinking
PHR integration with HIEs
Expand collection of lab values
Advanced data analytics
Collaborative use cases
Enable image sharing
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lifeIMAGEImage Enabling EMC Employees’ PHR
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The Desired End Stage Workflow
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EMC PHR Workflow
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EMC PHR Workflow
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EMC PHR Workflow
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EMC PHR Workflow
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EMC PHR Workflow
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This is EMC’s cloud-based environment for facilities or employees to upload imaging results
EMC Image Enabled HealthLink
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EMC employees’ imaging results are stored in a personal InBox hosted on EMC’s technology.
EMC Employee (Personal Imaging InBox)
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She selects her most recent cardiac angiography exam, & then selects the “Share” tab.
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Sophia can invite her doctor to securely view her imaging exam. To share with a doctor for the first time she enters his/her email address, and then separately shares a 12-digit access code. Her doctor then logs on to a secure URL with the access code. Sophia can revoke access at any time. In the future, Sophia will be able to select this doctor’s name from a list of potential recipients.
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Her physician sees an InBox similar to Sophia’s - the exam she has shared is instantly available. He selects the “Viewer” tab to review her scan in greater detail.
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Sustainability Report
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