Top Banner
1 © Copyright 2013 EMC Corporation. All rights reserved. 1 © Copyright 2013 EMC Corporation. All rights reserved. THE EMC STORY The Road Taken Makes All The Difference Delia Vetter Senior Director of Benefits EMC Corporation
34

mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

Jan 28, 2015

Download

Health & Medicine

Levi Shapiro

mHealth Israel conference & Business Contest, October 7th, 2013, Tel Aviv. Presentation by Delia Vetter, Senior Director of Benefits, EMC how a progressive employer (EMC) shaved millions off their employee healthcare expenses while expanding the quality and breadth of coverage for its 60,000 employees
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

1© Copyright 2013 EMC Corporation. All rights reserved. 1© Copyright 2013 EMC Corporation. All rights reserved.

THE EMC STORYThe Road Taken Makes All The Difference

Delia VetterSenior Director of BenefitsEMC Corporation

Page 2: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

2© Copyright 2013 EMC Corporation. All rights reserved.

NORWAYranks #1 in per-

capita health care spending –

the only country higher than the U.S.

Page 3: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

3© Copyright 2013 EMC Corporation. All rights reserved.

times as much

U.S. Healthcare spending

compared to other nations

Page 4: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

4© Copyright 2013 EMC Corporation. All rights reserved.

times LESS

The cost of 30 most popular prescription

drugs inNEW ZEALAND,

compared to U.S.

Page 5: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

5© Copyright 2013 EMC Corporation. All rights reserved.

FRANCE pays the largest amount

for healthcare as a percentage of

GDP, except for…

Page 6: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

6© Copyright 2013 EMC Corporation. All rights reserved.

the U.S. – which pays 40% more!

Page 7: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

7© Copyright 2013 EMC Corporation. All rights reserved.

U.S Medicare and Medicaid health care spending outstripped all other countries except Norway

Page 8: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

8© Copyright 2013 EMC Corporation. All rights reserved.

More than half the health care

spending in the U.S. comes from a

private source:EMPLOYERS

$

Page 9: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

9© Copyright 2013 EMC Corporation. All rights reserved.

U.S. hospital admissions for chronic disease:

Asthma 3x medianCongestive Heart Failure 2x medianDiabetes amputation 3x median

Page 10: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

10© Copyright 2013 EMC Corporation. All rights reserved.

But there’s more to the story…

Page 11: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

11© Copyright 2013 EMC Corporation. All rights reserved.

To Drive Consumer BehaviorIntegrate Technology & Information

Targeted Messaging

Tools

Remote Patient Monitoring

Best Doctors

Condition Center

Personal Health Record

Health Risk Assessment

Health ManagementPrograms

Utilization PatternsDisease Management

Page 12: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

12© Copyright 2013 EMC Corporation. All rights reserved.

Financial summary data includes:

Total & per capita spend

Enrollment & paid claims by health plan

Member out-of-pocket costs

Demographics

Quarterly Scorecard

Page 13: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

13© Copyright 2013 EMC Corporation. All rights reserved.

Utilization data includes:

Top 10 hospitals & diagnostic categories

Top 10 prescription drugs & therapeutic classes

Rx formulary & retail/mail order distribution

Summary HealthLink statistics

Quarterly Scorecard

Page 14: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

14© Copyright 2013 EMC Corporation. All rights reserved.

Health management data includes:

HealthLink statistics

Engagement in EMC programs (health coaching, smoking cessation, best doctors, etc.)

Disease management & EAP utilization metrics

Quarterly Scorecard

Page 15: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

15© Copyright 2013 EMC Corporation. All rights reserved.

Observations & key findings are summarized as quick reference for EMC’s senior management.

Quarterly Scorecard

Page 16: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

16© Copyright 2013 EMC Corporation. All rights reserved.

2004 2005 2006 2007 2008 2009 2010 2011 2012$0

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

$300,000,000

$350,000,000

$400,000,000

EMC’s commitment to consumer-centric healthcare strategy has resulted in cost avoidance of $395 million since 2004

Cost Avoidance: 2004−2012

EMC Cost

National Trend

12.0%

11.9%11.9%

11.7%

9.0%

11.3%

7.0%

7.6%

5.2%

6.9%

9.4%5.7%

4.8%

6.2%11.9%

4.9%

4.6%

4.7%

Page 17: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

17© Copyright 2013 EMC Corporation. All rights reserved.

HealthReference

Social Media

Self-Reported(e.g.,HRA)

A personal health management application for storing & sharing personal health data in a trusted digital vault & managing health-care services in an online marketplace

Vision For The Next Gen SMART PHR

Prescriptions Lab Results ImagesClaims

Health Data Health Programs

Employee Providers

Analytics

Health Tools & Messaging

Personal Portal

Partners

Page 18: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

18© Copyright 2013 EMC Corporation. All rights reserved.

The Next Generation Personal Health Record (PHR) Platform

Page 19: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

19© Copyright 2013 EMC Corporation. All rights reserved.

Future Thinking

PHR integration with HIEs

Expand collection of lab values

Advanced data analytics

Collaborative use cases

Enable image sharing

Page 20: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

20© Copyright 2013 EMC Corporation. All rights reserved.

lifeIMAGEImage Enabling EMC Employees’ PHR

Page 21: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

21© Copyright 2013 EMC Corporation. All rights reserved.

The Desired End Stage Workflow

Page 22: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

22© Copyright 2013 EMC Corporation. All rights reserved.

EMC PHR Workflow

Page 23: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

23© Copyright 2013 EMC Corporation. All rights reserved.

EMC PHR Workflow

Page 24: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

24© Copyright 2013 EMC Corporation. All rights reserved.

EMC PHR Workflow

Page 25: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

25© Copyright 2013 EMC Corporation. All rights reserved.

EMC PHR Workflow

Page 26: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

26© Copyright 2013 EMC Corporation. All rights reserved.

EMC PHR Workflow

Page 27: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

27© Copyright 2013 EMC Corporation. All rights reserved.

Page 28: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

28© Copyright 2013 EMC Corporation. All rights reserved.

This is EMC’s cloud-based environment for facilities or employees to upload imaging results

EMC Image Enabled HealthLink

Page 29: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

29© Copyright 2013 EMC Corporation. All rights reserved.

EMC employees’ imaging results are stored in a personal InBox hosted on EMC’s technology.

EMC Employee (Personal Imaging InBox)

Page 30: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

30© Copyright 2013 EMC Corporation. All rights reserved.

She selects her most recent cardiac angiography exam, & then selects the “Share” tab.

Page 31: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

31© Copyright 2013 EMC Corporation. All rights reserved.

Sophia can invite her doctor to securely view her imaging exam. To share with a doctor for the first time she enters his/her email address, and then separately shares a 12-digit access code. Her doctor then logs on to a secure URL with the access code. Sophia can revoke access at any time. In the future, Sophia will be able to select this doctor’s name from a list of potential recipients.

Page 32: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

32© Copyright 2013 EMC Corporation. All rights reserved.

Her physician sees an InBox similar to Sophia’s - the exam she has shared is instantly available. He selects the “Viewer” tab to review her scan in greater detail.

Page 33: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

33© Copyright 2013 EMC Corporation. All rights reserved.

Sustainability Report

Page 34: mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC