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Konflikte für Ingenieure 15.11.2016 @ Arxes Tolina
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Warum eigentlich?
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Was ist ein Konflikt?
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Konflikt: Nicht übereinstimmende, aber erfolgs-relevante Auffassung zwischen Menschen bezüglich Zielen, Werten, Rollen, Daten, Strukturen und Hierarchien, Prozessen, Interessen, Verantwortlichkeiten.
Christopher Moore: Mediation Process: Practical Strategies for Resolving Conflict (Business)
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Vorsicht, kleiner Bruder!
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Level 1: Problem lösen
Lyssa Adkins, Coaching Agile Teams
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Level 2: Hickhack
Level 3: Contest
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Level 3: Auseinander-setzung
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Level 4: Kreuzzug
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Level 5: Weltkrieg
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Konflikte sind ein gutes Zeichen
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Trotzdem eine Lösung schaffen
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Konflikte – schon mal selbst erlebt?
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Frühwarn-system
Arten von Konflikten bzw. Konflikttypen
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Typen
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Grundsätz-liche Gedanken
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Gemeinsame Interessen finden
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Abstimmung
Compromising
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Kompromiss
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Eskalation
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Überstimmen
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Varianten
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Rauswurf
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