Transcript
The Invisible, Intangible
bottom of the DevOps Iceberg
Agile India Conference
Bangalore, Mar 2016
Vishu Hegde vishu@pm-powerconsulting.com
What makes DevOps successful?
Hard aspects
Soft aspects
10% Visible part
90% Invisible part
Processes
Ceremonies Artifacts
Tools ……….
………. Values
Principles Self-organizing teams
Cross-functional collaboration
Communication
Shared-Vision, Motivation 4
DevOps Challenge : Horizontal Integration
5
CIO
Head Apps
Head I&O
Biz
Prod Mgmt
Dev Test Infra Ops Prod Mgmt
Cust
Organizations are designed vertically, but work flows horizontally and Customers experience the organization horizontally
DevOps Critical Success Factors
6
CIO
Head Apps
Head I&O
Biz
Prod Mgmt
Dev Test Infra Ops Prod Mgmt
Cust Infra
Scrum Kanban
Self-organizing Teams
Servant Leadership
Cross-Functional Collaboration
DevOps
When there is no cross-functional collaboration
8
http://www.energizedwork.com/weblog/2007/11/theres-a-hole-in-your-side-of-the-boat
Challenge of Horizontal Integration: Cross-functional Alignment
How to make everybody see the ‘full elephant’?
9
Before …..
After
Green – What’s going well Amber – What needs to improve/change Yellow – Action items
11
Cross-Functional Collaboration: A Critical Success Factor for DevOps
No single Function creates business value for Customer
Business value is created only by the contribution of all the Functions
12
PM
BA
Ux
Dev
QA
Infra
Ops
QA
Dev
BA
DBA
Infra
Ops
Goal Biz Value
Cooperation to Collaboration
Industrial-era thinking Knowledge-era thinking
Making of Cross-Functional Collaborating Teams – Sandwich Approach
Top-down
Enablement to work in cross-functional teams
Goal alignment across Functions (Strategy, Roadmaps, Priorities,…)
Common Protocols (Processes & Tools) across Functions
Push factor
Bottom-up
Self-organizing cross-functional team
Pull factor
13
What makes self-organizing teams?
Internal factors (team level):
Self-managed individuals – taking Responsibility
Mutual Respect in team members, Trust
Appreciating differences, diversity
External factors (outside of team)
Facilitative Leadership than command-control leadership
Ask (70%) more than tell (30%)
Empowerment of team
Facilitating shared vision in the team
Team rewards & recognitions
16
Making of Self-organizing Teams
‘Letting go’ by the manager(s) and ‘Taking up’ by the team should happen synchronously
17
Command-control Self-organizing
When teams become self-organizing, Managers need new job Coaching/mentoring, developing people
Strategic organizational initiatives, improvements – Enterprise Agility
Leadership
20
Command-Control to
Facilitative leadership
Change in Governance & Measurements
Structural changes
Change in people practices
Leadership: Can make or break self-organizing teams and cross-functional collaboration
DevOps Transforamtion
10% Visible part
90% Invisible part
21
Mindset
Change
Thinking
Change
Behavior
Change
Usage of practices,
tools in right spirit
Culture
Change
22
Agile values and principles
Transformation Dynamics
Result pyramid - Tom Smith and Roger Connors
In order to transform, break the cycle
10% Visible part
90% Invisible part
The invisible, intangible bottom of DevOps iceberg
23
Questions?
Mindset > Toolset
Self-organizing teams Cross-functional collaboration Servant Leadership
top related