Czech republic library directors sept. 2014 transformation from main to dokk1 future library

Transformation of the Aarhus Main Library to Dokk1

The Czech Republic Directors of regional

libraries 17. September 2014

Knud Schulz • Manager of the Main Library in Aarhus • Daily work focus – transforming the Main Library to “Urban Mediaspace” – Dokk1 • Librarian and Master of Public Management • Mentor/Sponsor INELI (International Network of Emerging Library

Innovators) Bill & Melinda Gates Foundation • Member of the client group Urban MediaSpace Aarhus • Global Innovation Model – Faster to Change.

Chicago/Aarhus/IDEO/Gates • ksc@aarhus.dk • www.slideshare.net

Knud Schulz september 2014

apx. 28.000 m2 incl. 18.000 m2 library space

Knud Schulz september 2014 3

From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media On-line On site Information Meaning Facts Credibility Meeting information Meeting people Knowing Experimenting Visitors Resource person Neutrality Sensing Seriousness Sense of humour Arranged events Things that happen

Ivar Moltke, Create

The Change

4 Knud Schulz september 2014

The Knowledge Society • From

– libraries for books/medias – industial society

• to – libraries for man/human – networked/knowledge society

A Danish Report 2010

- A Danish Report 2010

• Danish Digital Library • A new library model for

the knowledge society • Partnerships

The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/Engagement Knud Schulz september 2014 7

Innovation

Inspiration space

• The space for meaningful experiences that is to say experiences that move us

• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.

• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.

• The inspiration space should make the user want to move beyond the usual choices and to come back.

• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.

• The inspiration space especially supports realisation (cognition)/experience and innovation.

Digital media Appearance Events

Individual concentration

Empowerment

Iscenesættelse

Oplæsning

Billedbøger

Bogklubber Book clubs Picture book

Reading aloud

Staging

Learning space

• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge

• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs

• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities

• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.

• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.

• The learning space especially supports realisation (cognition)/experience and empowerment.

Undervisning

Kurser Uformel læring Konsulta

Teaching Courses Informal learning Consultations

Lektiecafé’er

Vejlednin One to one

Homework cafe

Guidance Training Access to knowledge

Empowermen

Meeting space

• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves

• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary

• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings

• This can take place both live and on the Internet in chatgroups, blogs or other social media.

• The meeting space especially supports empowerment and engagement

Møder Diskussioner Foredra

g Debatter Samvær

Meetings Lectures

Discussions Debates Being together

Innovation

Performative space

• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture

• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops

• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.

• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.

• The performative space especially supports engagement and innovation. Knud Schulz september 2014 20

Skriveværksteder Experiment

Leg og læring Workshops

Writing workshops Edutainment

Leg Spil Gaming Game over

Playing Gaming Makerspace

Open libraries Users are allowed to:

• lock into the library • check in and out media • use internet, pc,

copy/print • study • read newspapers • arrange study circles,

public meetings

Users are taking the control

Integration of citizens’ service into libraries

• a big chance to be an integrated part of the reinventing of society services

• brings citizens in contact with the library

• brings libraries in close contact with politicians and innovators in the community

Two tasks • focus on speed in

developing new digital services for public administration

• a big learning and marketing challenge

Citizens’ service

• in more than 60 % of the municipalities offer citizens service through libraries – passport – driving licence – health securitycard

Developing community centers private, civic and public sector

LOCAL ARCHIVE

ARKIV Archive

MEETING

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-WORK HELP

COMMUNITY

CENTER

STUDY SUPPORT JOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDE

FAMILIES

Q AND A

HEALTH COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

REA-DINGTRAI-NING

Adaptive and innovative supporting spaces

• libraries are changing from storing books to supporting citizens’ needs

• innovation spaces for local communities

The strategy for changing

• The need for rethinking the library

• The need for a fusion between physical – virtual

• Develop partnerships • Focus on innovation • Get new skills into the library

and promote learning in the organization

• Force users to dismiss the book as library brand 31

Libraries and urban development

Model of the public library in urban

development

Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science

New Libraries

• Libraries are signs or symbols on development and innovation in the society

• Drivers in city development • Add new stories about the towns • Arguments for large city engagements

• Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city

Helsinki

• The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library

Birmingham

• The library is located on the main street where millions of people are passing every year

• The library is a symbol of the new identity of an old industrial and innovative city (the steam engine)

Urban Mediaspace - Aarhus

Mediaspace: • Main Library and Citizens’ Services:

18.000 m2/190.000 ft2 • Partners and network: 10.000 m2

/100.000 ft2 Automatic parking space: 1000 cars Two new urban harbour squares: 94.000

m2 /1.120.000 ft2 Arrival centre for light rail Uncovering of the river and secure the

inner city against flood Traffic regulation App.: 390 mill US Dollars

Project elements – Urban Mediaspace

Client: City of Aarhus Partner: Realdania, Realdania Byg Client Advisor: Rambøll DK Architects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens

Foråret 2013

December 2013

development

Transformation Lab

• The entrance – the former place for controlling the users

• 2-300 m2 • New projects every 5-6 month • Bringing the traditional work

fields of the library into the LAB • Developing new support of the

users – depending on the room, the media, the connectivity and the competencies 57

LiteratureLAB

iFloor – interactivity between people

• Social interactivity in the library space

• User to user to staff • Interactivity depends on

the body • communication through

– Mobile – SMS – PC

• Informal - Competition • Funny

NewsLAB

Robots

• Eye catcher • Social interactivity • Communication inside

and outside the library • Interactivity • Learning

communication

Teknomorfose - ExhibitionLAB

The Square

FictionLAB

NewsLAB

MusicLAB

ExhibitionLAB

DemocracyLAB

The Square 66

The library as a space – in the future?

• The building supports the needs of the users

• The building interacts with the surroundings and environment

• The building acts adaptively

The Vision • Space for co-operation • Place for dialogue,

knowledge, ideas and inspiration

• Open informal learning space

• A unique place for children and families

development

Facilitating relations

Userdriven process

• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense

User driven innovation

Subject Browsing - Story Surfer

Modern library practice and strategies – means that roles

constantly change

Innovation Strategy

• Citizens are the focal point • Partnerships promote innovation • Transverse collaboration yields better results • Ideas must be tested • Replicate • Innovation is branding too • Idea development and innovation are creative

processes • Innovation requires prioritised resources • Innovation requires management focus and

commitment • Methodical innovation uses standards • Seven circles of innovation

Global innovation model – faster to change

• Partnership between – Global Libraries/Bill and Melinda Gates

Foundation – Chicago Public Libraries – IDEO – Aarhus Public Libraries

Global Innovation Model: Faster to Change

Chicago/Aarhus/ IDEO 78 Knud Schulz september 2014

Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact!

The Aarhus illustration Vision

Field Trip Vision revisited

Workshop

Define the problem

Test first prototype

A new method…

We are on our way… 81 Knud Schulz september 2014

People’s Lab

Six Labs TechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft: http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be

WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying!

Six Labs

Reflections

You can work with makerculture without having a makerspace!

Makerculture primæry adress performative spaces

Innovation

Empowerment

Involvement/Engagement Knud Schulz Main Library Aarhus 86

le’s La

Making in Libraries

• Contributes to activities that provide public value by stimulating the development of network, skills and innovation

• Contributes to the libraries' relationship with its local community

• Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains

• Challenges libraries strategic and managerial capacity for innovation

87 Knud Schulz Main Library Aarhus

People’s Lab

Why partnerships?

Lack of resources and competences in libraries Knowledge, inspiration from others

Need of diversity, quality, research in service production

Communication and marketing New ambassadors

Mapping the network

Partnership clusters

Examples Strategic Partnerships

Seven Core Values

• The Citizen as Key Factor • Lifelong Learning and Unity • Diversity, co-operation and network • Culture and Experience • Bridging Citizen, Technology and

Knowledge • Flexible and Professional Organisation • A Sustainable Icon for Aarhus

Name competion = relations and ownership

• Open internet process – propose a name to the building

• result 1250 proposals • 30 names in open voting • 7 proposals ended up in the jury with

representives from the parties in the City Council

A name with a lot of co-creators

Branding goal

• Project finish at least 90% of all inhabitants knew about the project

• Autum 2013 – 75 % knew about the project UMS/Dokk1

Whats next?

From Main Library to Dokk1 2012-2015

Organizing

Interior design and furniture

Partnerships and branding/

identity

Logistic, security and building maintenance

Competencies, Work concept,

recruiting

Serviceconcepts ex. Families/

children

Transformation Lab II

Stageing Dokk1 – mental construction

• Create an illusion of the building under construction • Walk in the 3D model • Setting the stage for tests, user operated services,

innovations, new designs, incl. elements to be used in the new building

• Involve the users in the work • Prepare the citizens • Prepare the staff • Brand the new library

Stageing Dokk1 Mayor + Alderman x 2

Summing up

• Merge technology, space and competencies

• Involve the users in the innovation • Make partnerships competencies and a

broader ownership of the library • Tell new stories about the library brand

Transform the library or die

Thank you for listening

Czech republic library directors sept. 2014 transformation from main to dokk1 future library

urban development

citizens service

supports realisation

creative expressions

main library

meeting space

knowledge

public library

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