Transcript
Technical support: support@cadel.com 866-868-4625 1
2 Technical support: support@cadel.com 866-868-4625
ECOMMERCE.CADEL.CAThe Cadel online ordering website is very informative and offers great flexibility
VERY INFORMATIVE:• The search engine helps you find the part number you need• You can even search inactive parts• Refer to your “Purchase Lists” and “My Frequently Ordered Products” to quickly place orders• Ability to track all your orders or invoices
GREAT FLEXIBILITY:• Copy / paste your orders onto the order detail page• Import your order file onto the order detail page • Build your own “shopping carts” (stock orders, special orders…)• Manage your profile (for example – modify your password)
This guide walks you through the process of:1. Getting started on the Cadel online ordering system
2. Searching for parts and part numbers
2.1 Add to purchase list 2.2 Create/Modify purchase list 2.3 Using advanced search
3. Placing your order online
4. Follow up on your transactions
5. Using system tools to manage your profile and parts lists
Technical support: support@cadel.com 866-868-4625 3
Go to http://ecommerce.cadel.ca to benefit from the advantages of our online ordering website, open 24 hours a day, 7 days a week!
To access the online ordering website, you only need your email address and a password. This information will be sent to you via email once your Cadel sales representative authorizes your account access. Make sure you have this information in hand before proceeding with this guide.
Please remember that you are responsible for the use of your access to the Cadel online ordering website. Make sure that you protect your password in order to prevent any improper use by employees or former employees. Whenever an employee leaves, you have to make sure to cancel his access, even in the case that many employees are using the same username and password.
Contact support@cadel.com for assistance.
TO pLACE AN ORDER RIGhT AwAY, GO TO
pAGE 10
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STEp 1 STEp 2
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Go to our website: http://ecommerce.cadel.ca
The system will email you a temporary password When you sign in, this screen comes up :
Click on My Account
Check off to default to your email address whenever you access the website
Key in your email address and password
DID YOu FORGET YOuR pASSwORD?
Please ignore this prompt
1. GETTING STARTED
Reset your password here
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2. SEARChING FOR pARTS AND pART NuMBERS
Functionality of this button detailed on the next page
Add to cart
Quantity to order
Key in the part number and press GO Product number
is suggested
TIP: Do not insert “-” in the part number (19197-1), but do not forget leading “0” (02516)
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2.1 “puRChASE LIST”
Note that this option provides two choices:
Here, the part is added directly to the active purchase list (also called “Default List”)
By clicking the “+”, you can choose the purchase list to which you should add the part. (The default list is identified by a check mark).
Default list
Other purchase lists created
2. SEARChING FOR pARTS AND pART NuMBERS
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2.2 CREATE/MODIFY puRChASE LIST
Note that you can assign the same part number to more than one purchase list. This is helpful if you decide to create purchase lists that reflect vehicles.
Edit button (Change parts, add or delete etc.)The number of products
in the purchase listButton “Create a purchase list” that matches your needs
Select the default purchase list
2. SEARChING FOR pARTS AND pART NuMBERS
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Click here to open the Advanced Search engine
Limit the search results with these markers
Add to cart
Quantity to order
Click here to add this part to your Purchase List
Click here to initiate the search
2.3 uSING ADVANCED SEARCh
Indicate your search information
Contact Cadel order desk
2. SEARChING FOR pARTS AND pART NuMBERS
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3. pLACING YOuR ORDER ONLINE
1ST METhOD - COpY / pASTE
You can copy from Word, Wordpad, Excel, Notepad
Paste numbers
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2ND METhOD - ORDER EXpRESS
Click here to place the order
Key in part numbers and the quantities you need
WARNINGS AND ERRORS DURING ORDER ENTRY
More than one part possible, select one
Part does not exist; key in the correct part number or use the search engine
Key in “minimum order quantity”
3. pLACING YOuR ORDER ONLINE
Position cursor to view Qty available
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3RD METhOD - MY FREquENTLY ORDERED pRODuCTSThis is the list of parts you’ve ordered on past orders.
Add to cart
Quantity to order
Click here to add this part to your Purchase List
3. pLACING YOuR ORDER ONLINE
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4Th METhOD - upLOAD AN ORDER FILE (LIST OF pRODuCTS)
Follow the instructions to upload a file originating from your inventory / PO system
3. pLACING YOuR ORDER ONLINE
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FINALIzE YOuR ORDER
You can specify a carrier from this list
Specify if your order is for “Stock”, “Emergency” or “Production”
If you want your order drop shipped, indicate the “Ship to” address
(Max 150 characters)
Click here to submit your order
Consolidate any BO ready to ship, with this order
3. pLACING YOuR ORDER ONLINE
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4. FOLLOwING up ON YOuR TRANSACTIONS
Invoice details are visible the day after your order is shipped from your Cadel Distribution Centre
Specify search limits
Search results
Begin your search
Technical support: support@cadel.com 866-868-4625 15
5. upDATE YOuR pROFILE
Update your email address – YOUR USER ID (We communicate with you using this email address)
Email notification of shipping
You can modify your password (Remember, at least 6 characters)
www.cadel.com September 2012
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