866-868-4625 - Cadel

Technical support: [email protected] 866-868-4625 1

2 Technical support: [email protected] 866-868-4625

ECOMMERCE.CADEL.CAThe Cadel online ordering website is very informative and offers great flexibility

VERY INFORMATIVE:• The search engine helps you find the part number you need• You can even search inactive parts• Refer to your “Purchase Lists” and “My Frequently Ordered Products” to quickly place orders• Ability to track all your orders or invoices

GREAT FLEXIBILITY:• Copy / paste your orders onto the order detail page• Import your order file onto the order detail page • Build your own “shopping carts” (stock orders, special orders…)• Manage your profile (for example – modify your password)

This guide walks you through the process of:1. Getting started on the Cadel online ordering system

2. Searching for parts and part numbers

2.1 Add to purchase list 2.2 Create/Modify purchase list 2.3 Using advanced search

3. Placing your order online

4. Follow up on your transactions

5. Using system tools to manage your profile and parts lists


Go to http://ecommerce.cadel.ca to benefit from the advantages of our online ordering website, open 24 hours a day, 7 days a week!

To access the online ordering website, you only need your email address and a password. This information will be sent to you via email once your Cadel sales representative authorizes your account access. Make sure you have this information in hand before proceeding with this guide.

Please remember that you are responsible for the use of your access to the Cadel online ordering website. Make sure that you protect your password in order to prevent any improper use by employees or former employees. Whenever an employee leaves, you have to make sure to cancel his access, even in the case that many employees are using the same username and password.

Contact [email protected] for assistance.

TO pLACE AN ORDER RIGhT AwAY, GO TO

pAGE 10


STEp 1 STEp 2

STEp 3

Go to our website: http://ecommerce.cadel.ca

The system will email you a temporary password When you sign in, this screen comes up :

Click on My Account

Check off to default to your email address whenever you access the website

Key in your email address and password

DID YOu FORGET YOuR pASSwORD?

Please ignore this prompt

1. GETTING STARTED

Reset your password here


STEp 1

STEp 2

2. SEARChING FOR pARTS AND pART NuMBERS

Functionality of this button detailed on the next page

Add to cart

Quantity to order

Key in the part number and press GO Product number

is suggested

TIP: Do not insert “-” in the part number (19197-1), but do not forget leading “0” (02516)

5


2.1 “puRChASE LIST”

Note that this option provides two choices:

Here, the part is added directly to the active purchase list (also called “Default List”)

By clicking the “+”, you can choose the purchase list to which you should add the part. (The default list is identified by a check mark).

Default list

Other purchase lists created



2.2 CREATE/MODIFY puRChASE LIST

Note that you can assign the same part number to more than one purchase list. This is helpful if you decide to create purchase lists that reflect vehicles.

Edit button (Change parts, add or delete etc.)The number of products

in the purchase listButton “Create a purchase list” that matches your needs

Select the default purchase list



Click here to open the Advanced Search engine

Limit the search results with these markers

Add to cart

Quantity to order

Click here to add this part to your Purchase List

Click here to initiate the search

2.3 uSING ADVANCED SEARCh

Indicate your search information

Contact Cadel order desk



3. pLACING YOuR ORDER ONLINE

1ST METhOD - COpY / pASTE

You can copy from Word, Wordpad, Excel, Notepad

Paste numbers


2ND METhOD - ORDER EXpRESS

Click here to place the order

Key in part numbers and the quantities you need

WARNINGS AND ERRORS DURING ORDER ENTRY

More than one part possible, select one

Part does not exist; key in the correct part number or use the search engine

Key in “minimum order quantity”


Position cursor to view Qty available


3RD METhOD - MY FREquENTLY ORDERED pRODuCTSThis is the list of parts you’ve ordered on past orders.

Add to cart

Quantity to order

Click here to add this part to your Purchase List


5


4Th METhOD - upLOAD AN ORDER FILE (LIST OF pRODuCTS)

Follow the instructions to upload a file originating from your inventory / PO system



FINALIzE YOuR ORDER

You can specify a carrier from this list

Specify if your order is for “Stock”, “Emergency” or “Production”

If you want your order drop shipped, indicate the “Ship to” address

(Max 150 characters)

Click here to submit your order

Consolidate any BO ready to ship, with this order



4. FOLLOwING up ON YOuR TRANSACTIONS

Invoice details are visible the day after your order is shipped from your Cadel Distribution Centre

Specify search limits

Search results

Begin your search


5. upDATE YOuR pROFILE

Update your email address – YOUR USER ID (We communicate with you using this email address)

Email notification of shipping

You can modify your password (Remember, at least 6 characters)

www.cadel.com September 2012

866-868-4625 - Cadel

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