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Recording Calls is not enough: How quality is reported makes a big difference – in customer satisfaction and ROI

Recording Calls is not enough: How quality is reported makes a big difference – in customer...

Category: Business
Released: January 25, 2015
E-mail Surveys Help “HEAR” Customer’s Voice, Improve Customer Service

E-mail Surveys Help “HEAR” Customer’s Voice, Improve Customer Service

Category: Business
Released: December 05, 2014
Secrets to Building a Customer driven Service Platform

Secrets to Building a Customer driven Service Platform

Category: Business
Released: November 22, 2014
How can you positively impact your sales conversion rates

How can you positively impact your sales conversion rates

Category: Business
Released: November 22, 2014
Hyperquality India Pvt Ltd-Professional services offerings

Hyperquality India Pvt Ltd-Professional services offerings

Category: Business
Released: November 13, 2014