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Business Customer service 2020

1. Customer Service in 2020:Winning in a Digital World 2. Table of ContentsIntroduction 4Customer Service 2020: Co-creation in Crowds 6Chapter 1Engaging with the “New”…

Documents MODULE 2. CUSTOMER SERVICE By Dale Pfeiffer. Session Learning Objectives Customer Service Understand...

Slide 1 MODULE 2. CUSTOMER SERVICE By Dale Pfeiffer Slide 2 Session Learning Objectives Customer Service Understand the Basics of Customer Service Understand the 7-Steps…