1. Customer Service in 2020:Winning in a Digital World 2. Table of ContentsIntroduction 4Customer Service 2020: Co-creation in Crowds 6Chapter 1Engaging with the “New”…
1.DIGITAL COMMUNICATION SERVICES For more information contact Francesca Brosan [email protected] Omobono Ltd +44 (0) 1223 307000 www.omobono.com Exploring the value of Enterprise…