1. 5 Steps to Building a SocialCustomer Service Team Michael PaceThe choice is yours:Stand firm against theSocial Media wave orPick up a surf board,paddle out, ride, &…
1. The Power of Social BusinessMichael Pace Twitter: @mpace101 #CCCon12 2. IntroductionsMichael Pace Customer Support & CommunityManagement Executive Twitter: @mpace101…