1. What About Run?Rob EnglandTwo Hills LtdYour pic 2. TerminologyService ManagementITSMITIL 3. Traditional ITSM• Real IT• To Protect and Serve• The old and the new…
1. What About Run?Rob EnglandTwo Hills LtdYour pic 2. TerminologyService ManagementITSMITIL 3. Traditional ITSM• Real IT• To Protect and Serve• The old and the new…