Slide 1 CHAPTER 6 User Support Management CTS 217: Computer Training & Support Slide 2 Chapter Objectives In this chapter, students will learn about: The mission…
Slide 1 Chapter 7 User Support Management A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS FIFTH EDITION BY FRED BEISSE Slide 2 Chapter Objectives The…
title CHAPTER 6 User Support Management CTS 217: Computer Training & Support Chapter Objectives In this chapter, students will learn about: The mission of a support group…