1. The Social Website Platform for Small to Mid-Sized Organizations September 2009 www.orbius.com Orbius is the only Software as a Service Social Website Platform t hat enables…
1. 2. METRICS A TOP DOWN, BALANCED SCORECARD APPROACH FOR THE SUPPORT CENTER 3. How important are metrics to the support industry? Strategic Advisory Board-whitepaper…
Slide 1The State of the Region’s Economy and Workforce Building on the Region’s Assets 4th Annual Regional Economic and Workforce Development Summit John P. Metcalf CSW…
1. IDENTIFYING SCHOLARLY MATERIAL VINCENT P. TINERELLA 2. EVIDENCE 3. SOURCES PRIMARY – Information or data that has not been evaluated or analyzed census data laws diaries…
1. Marie DiRuzza is the Associate Director of IT Service and Support at Worcester Polytechnic Institute (WPI), Co-chair of the WPI ITSM Committee, and project manager for…