1. September 2011Smarter CommerceRedefining the value chain in the age of the customerPresenter: Scott Lewis - IBM© 2011 IBM Corporation 2. We have entered the age of the…

1. SUPPLY CHAIN MANAGEMENTSupply chain management is the management of a network ofinterconnected businesses involved in the ultimate provisionof product and service packages…

1. Supply Management “Best Practices” -Building Internal Customer Relationships- December 5th, 2002 2. Speaker Biographies Robert Dunn, MBA, CPM – Partner. Past Director…

1.Design Flaws and Service System Breakdowns: Learning from Systems Thinking David Ing International Society for the Systems Sciences, Aalto University, and Healthcare EQ…

How Managed EDI Tools Offset Supply Chain Risk And Complexity A white paper from DiCentral Recent economic conditions have dramatically changed the global retail supplier…

1. Common Procure-to-Pay Mistakes to Avoid 2. How are suppliers viewed at your organization? Source: Sharedserviceslink Survey 3. What suppliers can do to improve their relationship…

1. Presenting your speakers Susie West Founder and CEO sharedserviceslink Chris Jablonski Director of Content & Communications Tradeshift Amy Fong Purchase-To-Pay Program…

1. Supplier Collaboration 2.0 Digital, Agile, Networked Hi, thank you for joining us! Please keep in mind: • We want this to be an interactive discussion. Please enter…

Cross- Functional Collaboration: BELIEVE IN IT! Companies that delegate their supplier interactions solely to one or two functions to manage are unlikely to use suppliers…

1. Industry Solutions SalesMarcelo Cabane, Director – Latin AmericaSmarter CommerceBuilding a customer-centric business © 2011 IBM Corporation 2. We have entered the age…