Slide 1 Slide 2 Managers are people who do things right. Leaders are people who do the right things Slide 3 LEAD LISTENING ENTHUSIASME ARGUMENTING DIRECTING Slide 4 Why do…

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9 Chapter Leadership and Trust Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 12-* Copyright ©2013 Pearson Education, Inc. publishing as Prentice…