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1. Jane Jordan-Meier & DaveBathur29 June 2012 2. Agenda• What’s changed and what remains the same• The characteristics of a social media crisis• The processes…

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1. The impact of social media on crisis and issues management 2. Sometimes, a social media storm can be started by human error. An errant tweetmight find its way onto your…

1. COMMUNITY EBOOK /JAN 2012 / www.radian6.com / 1 888 6radianCopyright © 2012 - Radian6 2. COMMUNITY EBOOK/ JANUARY 201230 IDEAS FOR YOUR 2012 SOCIAL MEDIA PLAN30 Ideas…