Technology When "It" Hits The Fan: Social Media Crisis Management

1. Chandler Epp @chandlerepp Drew Hawkins @drewhawkins #SoCon14 2. # S o C o n 1 4 W H E N I T H I T S T H E F A N 3. Now what? @drewhawkins @chandlerepp#SoCon14 4. E VA…