Communicate on the telephone Start conversations and develop good relations with guests Unit Code: D1.LAN.CL10.03 Slide 1 Trainer welcomes trainees to class and informs them…

MANAGE AND OPERATE A COFFEE SHOP MANAGE AND OPERATE A COFFEE SHOP D1.HPA.CL4.01 Slide 1 Trainer welcomes trainees to class and explained the topic for today is âManage and…

DESIGN A CONCEPT FOR A MAJOR EVENT OR FUNCTION DESIGN A CONCEPT FOR A MAjOR EVENT OR FUNCTION D1.HCA.CL3.02 Slide 1 Trainer to introduce himself/herself to trainees. 1 Subject…

Manage operational risk Manage operational risk D2.TTO.CL4.11 Slide 1 Trainer introduces himself/herself and welcomes the class. 1 Manage operational risk This unit is comprised…

MANAGE AND CONTROL OPERATIONAL COSTS MANAGE AND CONTROL OPERATIONAL COSTS Slide 1 D2.TFA.CL7.05 Trainer welcomes students to class. 1 Subject elements This unit comprises…

COMPLY WITH WORKPLACE HYGIENE PROCEDURES PLAN AND CONDUCT AN EVACUATION OF PREMISES Unit Code: D1.HSS.CL4.10 Slide 1 Trainer welcomes trainees to class. 1 Plan and conduct…

SELECT PREPARE AND SERVE VARIOUS CHEESES SELECT PREPARE AND SERVE VARIOUS CHEESES D1.HCC.CL2.21 Slide 1 Trainer welcomes trainees to class. 1 Select prepare and serve various…

PLAN, PREPARE AND DISPLAY A BUFFET SERVICE PLAN, PREPARE AND DISPLAY A BUFFET SERVICE D1.HCC.CL2.07 Slide 1 Welcome Students to the class 1 Plan, prepare and display a buffet…

PLAN AND IMPLEMENT A SERIES OF TRAINING EVENTS PLAN AND IMPLEMENT A SERIES OF TRAINING EVENTS D1.HRD.CL9.05 D1.HHR.CL8.05 Slide 1 Trainer welcomes students to class. 1 Subject…

MANAGE AND IMPLEMENT SMALL PROJECTS MANAGE AND IMPLEMENT SMALL PROJECTS D1.HGE.CL7.04 D1.HGA.CL6.11 Slide 1 Trainer welcomes trainees to class. 1 Manage and implement small…