Tag: travel experience jim

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sita air transport

Technology The next generation passenger. It's getting personal

1. THE NEXT GENERATIONPASSENGER: THESYSTEM VENDOR VIEWHelen PorterSenior Director, Portfolio Strategy,SITA Passenger Solutions 2. A NEW ERA OF CUSTOMER SALES & SERVICEWe…

Travel More Ground To Break: Francesco Violante, Chief Executive Officer, SITA

1. 2014 AIR TRANSPORT IT SUMMIT 2014 AIR TRANSPORT IT SUMMIT Francesco Violante Chief Executive Officer SITA 2. A NETWORKED WORLDA NETWORKED WORLD 5.2bn MOBILE PHONE SUBSCRIBERS…

Travel A revolution in the air: Ian Dawkins, CEO, OnAir

1. IT Summit A revolution in the air June 2014 Simply connect © OnAir 2014 2. The digital traveller evolution © OnAir 2014 2 3. Nomophobia: the fear of being out of mobile…

Travel More Ground To Break: Craig Kreeger, Chief Executive Officer, Virgin Atlantic Airways Ltd

1. Virgin Atlantic as a Driver of Change 2. Our Ideas Lab – Ask a different question – Start small, grow big – Make it part of people’s…

Travel The capacity for innovation: Phillip Easter, Director, Mobile Apps & Wearables, American Airlines

Hacking the Enterprise @AmericanAir @peasterLoyalty Smart Push Presence Dumb Apps Ground Us in the Past . . . Moments Not transactions Loyalty Not downloads Loyalty Not downloads…

Travel Is Travel Better With Technology: Nigel Pickford, Director, Marketing Operations and Market Insight,...

IS TRAVEL BETTER WITH TECHNOLOGY? 1 | SITA Passenger IT Trends Survey 2014 | SITA ICT Forum, Amsterdam | Oct. 29th| SITA 2014 SITA AIR TRANSPORT IT TRENDS: SURVEYS &…

Technology Enhancing the Customer Experience: so what is next?

ENHANCING THE CUSTOMER EXPERIENCE: SO WHAT COMES NEXT? 10/March/2015 By: Catherine Mayer 2 | PASSENGER TERINAL EXPO 2015 | C MAYER| CONFIDENTIAL | SITA 2015 AGENDA IT Predictions…

Technology John Hurley - 30 Years Of Low Fares

1. THE AIR TRANSPORT IT SUMMIT 2. Eur ope’s Favouri te Ai r l i ne  Europe’s Lowest Fares/Lowest Costs  Europe’s No 1, Traffic – 100m  Europe’s No 1, Coverage…

Technology Pearl Pu - Emotion Detection In Social Media

1. Emotion Detection in Social Media School of Computer and Communication Sciences EPFL Pearl Pu 2. Why Emotions? • They motivate us to take actions • They regulate decision…

Technology Jim Peters - Delivering The 'Always-On' Travel Experience

1. DELIVERING THE ‘ALWAYS-ON’ TRAVEL EXPERIENCE Jim Peters, Chief Technology Officer, SITA 2. SIMPLE ENOUGH? 3. Too Many Apps? 4. INCORRECT INFORMATION? 5. FLIFO ACCURACY…