A revolution in the air: Ian Dawkins, CEO, OnAir

IT Summit

A revolution in the air

June 2014

Simply connect

© OnAir 2014

The digital traveller evolution

© OnAir 2014 2

Nomophobia: the fear of being out of mobile

phone contact

3© OnAir 2014

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58% of men and 47% of women suffer from the phobia9% feel stressed when their mobile phones are off

Source: UK Post Office who commissioned YouGov

Digital omnivores: always connected

© OnAir 2014 4

87% of travellers reported feeling frustrated, angry or anxious when

connectivity is not available

A third of the travelling population carry three mobile devices

Mobile remains the easiest way to connect

5

14 M

2014 2020

83 M67 M57 M57 M50 M46 M36 M30 M14 MSource : 2012 UNWTO World Tourism Barometer for the full rankings

© OnAir 2014

By 2020, OnAir mobile network will be the fifth most visited “country”

14 M

6© OnAir 2014

Inflight Internet is firmly part of the

passenger experience

By 2020, inflight high-

speed Internet will

allow a highly

personalised

experience

Current interactiveLive news

Customer ExperienceOn demand live content engagement

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Is there a need for linear TV?

Only 1 hour out of 24 is

actually live

Channels not adapted to

the inflight experience

High-cost of permanent

broadcasting

OnAir Play live

➔ Video On Demand

➔ Tailored, real-time video

➔ Special event coverage

➔ Cost: Optimize use of

satellite link

© OnAir 2014

OnAir Plug seamlessly connects crew devices

8© OnAir 2014

Secure, real-time

ground sync

➔ Mobile payment

➔ Defects notification

➔ Emergency

telemedicine

➔ Baggage tracking

Remove 5-7% fraudulent

onboard payment

Current static

information

Reducing process time

from 8 days to 1

Personalize the passenger crew interaction

9© OnAir 2014

Real-time flight operation optimization

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Current digital

documents

Secure, real-time

information

Saving : up to $140Kper aircraft per annum saving

➔ Flight plan

optimisation

➔ Weather update

➔ Aircraft monitoring

Managing the data boom is our expertise

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1,400 software parts on

Boeing 787

440,000 parameters

monitored on A350

75%+of airlines will

deploy crew tablets

by 2016

70% of passengers

have a

smartphone

2,000 aircraft will be new

generation aircraft by

2018

© OnAir 2014

Today 10% of Commercial Aircraft are connected By 2020 25% will be connected

Enabling data flows from air to ground

12© OnAir 2014

OnAir Plug

manages inflight data flows

SITA

cloud

Air FramersEngine

manufacturers

Airlines operation

centerOEMs MRO

Data brokerage

Passenger domain Aircraft domain

The connected aircraft: next steps

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1. Airline industry approach is required

© OnAir 2014

3. Processes to harness and exploit high volumes of complex data

2. Protocols for sharing and transferring data have to be agreed

OnAir/SITA workshops have started the discussion

4. Helping the airlines realise the benefits

e-Aircraft : break the organisation silos

14© OnAir 2014

The connected aircraft

event in Asia

© OnAir 2014

OnAir

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Source: presentation of Ian Dawkins, OnAir at the 2014 SITA

Air Transport IT Summit, Brussels.

2014 Air Transport IT Summit