Product managers need to be market driven. When you're being driven by customers, problems, and competitors, you need a tool which brings all of your insights together…
- VSR IT Service Program Management & PMO Program Management in IT Services Business -- VSR April, 2009 1 The views mentioned in this document are solely by the author…
Bricks and clicks, online and offline, mobile and good old-fashioned customer service are joining up. If ever proof was needed that omnichannel – a single view of the customer,…
1. An Introduction to Software Engineering 2. Objectives To introduce software engineering and to explain its importance To set out the answers to key questions about software…