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1. Loyalty 101 1 The Set Up! All Customers Are Not Created Equally “It’s OK To Play Favorites” 2. Loyalty 101 2 The Set Up! “If you want to change attitudes, start…

Economy & Finance Accenture Global Consumer Pulse Research

Copyright © 2015 Accenture. All rights reserved. Get your share of the $6.2 trillion Switching Economy! www.accenture.com/Customer2020 Copyright © 2015 Accenture. All…