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1. Service Management, BangaloreITIL FoundationsCertification CourseKashif BaigITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of theOffice of Government…
1. An Overview of Service Management Processes Presented by Jerree Catlin,Sue Silkey & Thelma Simons 2. Introduction to ITIL ITIL – Information Technology Infrastructure…
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