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Business Should you establish a Service Management Office (SMO) - ITSM Academy Webinar

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1. WINTER 2009WINTER 2009Need helpdeveloping job Implementing unlock the value IN THIS EDITION: descriptionsKCS? of assessments plus more??page 3 page 7 Integrated IT Governance....1page…

Documents WHAT’S GOING ON AROUND HERE? News from the mental health front lines.

Slide 1WHAT’S GOING ON AROUND HERE? News from the mental health front lines Slide 2 But first, a word from our sponsorBut first, a word from our sponsor Robin Steed, PhD,…

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Technology Effective Process Design

Effective Process Design Welcome to the Presentation!! •  David Mainville –  CEO & Co-founder of Navvia –  30 plus years of Service Management Experience…

Documents Knowledge Management at Progressive Insurance: A Case Study

INDUSTRY INSIGHTS: SESSION #308 Knowledge Management at Progressive Insurance: A Case Study * * * Barb Dombrowski Knowledge Management & Incident Management Processes…