welcome Sarah Hatter Founder, CoSupport @sh Richard White CEO, UserVoice @rrwhite no pitching logistics here why two reasons Nothing like it existed You really donât want…

1. Challenges to Implementing DSpace as a LOR Scott Leslie for COPPUL Distance Education Group May 30, 2006 2. Outline What a ‘classic’ LOR is ‘supposed’ to do DSpace-specific…

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1.Service is the new MarketingBest Practices for Social ServiceLauren Ingram, Salesforce.com Tristan Bishop, SymantecDrew Downard, Salesforce.comRob Rose, Deloitte2. Safe…

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1. Kristy Padron Alyse Ergood Lauri Rebar Florida Atlantic University Libraries 2. ◦ What are you expected to do? ◦ What are the goals for this project? ◦ Overall for…

1. How Data-Driven InsightsOptimize the Service ExperienceKey Findings from 2012 CustomerTolerance Research 2. Executive Summary/AbstractAll too often, customer service executives…

1. Kristy Padron Alyse ErgoodLauri RebarFlorida Atlantic University Libraries 2. ◦ What are you expected to do?◦ What are the goals for this project? ◦ Overall for…

1. CCTV Wiring Solution DesignReducing your CCTV Wiring costs 2. Vision StatementTo reduce cost of wiring in Analog based CCTV byUsing Video Ballon Instead of Standard Cablethereby…