Slide 1PERFORMANCE IMPROVEMENT What is it and how is it done? What is it and how is it done? 2002 Presented by: John F. Neale, DDS, MPH CAPT, USPHS (ret.) Slide 2 Course…
Slide 1 Slide 2 S D S A S D S A Slide 3 Which Model? When? What Order? BenchmarkingBenchmarking –Use this process when a system needs total rework, redesign or a complete…
Slide 1Things to do in Lecture 1 Outline basic concepts of causality Go through the ideas & principles underlying ordinary least squares (OLS) estimation Derive formally…
Slide 1 Quality Control, Total Quality Management, and Quality Standards Prepared by: Ralph Dorsainvil Slide 2 Quality Control Statistical Process Control Control chart zone…
Slide 1 Analysis of Research Data Statistical Analysis of Research Data Slide 2 Purpose of Statistical Analysis To summarize To explore the meaning of deviations in data…
Slide 1 Root Cause Analysis: Why? Why? Why? William A. Lindley April 6, 2001 Slide 2 Why Do Root Cause Analysis? “Just fix it, there is too much to do.” “We don’t…