A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”, BHADRAK, ODISHA, PIN756100 A report Submitted in partial fulfillment of the requirement for…
INTRODUCTION 1 INTRODUCTION The modern concepts of marketing realized that measuring consumer needs or behavior was not enough.´ CONSUMER SATISFICATION´ should be the core…
1. Contact: +923006641921 Usman Waheed 1 SM BELTEI INTERNATIONALBELTEI INTERNATIONAL UNIVERSITYUNIVERSITY Faculty of BusinessFaculty of Business AdministrationAdministration…
1. MARKETING• What is a market? What is marketing?• A market is a customer or group of customers.• Marketing on the other hand is a managementprocess responsible for…
Slide 113-1 Customers’ Roles in Service Delivery The Importance of Customers in Service Cocreation and Delivery Customers’ Roles Self-Service Technologies—The…
1.Electronic Word of Mouth #eWoM450 LAUREN GILLETTCOLIN GROUT LAURA MITCHELL RYAN BOYD2. Agenda What is eWoM to You? Evolution of eWoM What is eWoM? eWoM Content…
1. • Marketing is managing profitable customer relationship. • The twofold goal of marketing- Attract new customers by promising superior value and to keep and grow current…