ACKNOWLEDGEMENT The completion and drafting is a solitary task but one which has been made smoother with the help of many. Here I take this opportunity to thank those who…

PREFACE Preparing a project of this nature is an arduous task and I was fortunate enough to get support from a large number o persons. I wish to express my deep sense of…

LAVA Mobile Phones Get the Power in Your Hand Introduction Industry: Telecom Hardware Category: Mobile Phone Handset Promoters: Hari Om Rai, Shailendranath Rai, Sunil Bhalla,…

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TRAINING REPORT ON "STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT” Submitted to MAHARSHI DAYANAND UNIVERSITY, ROHTAK In partial fulfillment of the requirements for the…

MARKETING MANAGEMENT Introduction With the global economic growth, India has witnessed a dynamic change in electronics industry. Television Set is one such gadget which has…

1. 1 2 3 4 2. What is Service ? “Service is the part of product or full product for which customer is willing to see value and pay for it.” 3. Inseparability Autonomy…

Chapter 1 Introduction to Services Marketing Slide ©2004 by Christopher Lovelock and Jochen Wirtz Services Marketing 5/E 1- 1 How Important is the Service Sector in Our…

1. Manufacturer & Exporter of Concrete & Hydraulic Block Making Machines 2. About Us Established in 1989 Overseas cliental base Provide after sales servicesTechnically…