Slide 1Whats Happening? An old one from Aaron D. http://www.oyster.com/hotels/photo-fakeouts/ Slide 2 CHAPTER 1 Services Marketing Slide 3 Why study services? Services dominate…
1.Chapter 1: New Perspectives onMarketing in the Service Economy2. Overview of Chapter 1 Why Study Services? What are Services? The Marketing Challenges Posed by Services…