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Business China Customer Experience Conference Shanghai - JETT Presentation - CCE SH - 27th April 2011

1. China Customer Experience ConferenceRitz-Carlton Shanghai PudongWednesday 27th April 2011 2. Today…1. Challenge2. A short introduction3. Defining customer experience4.…

Documents CXevolution_preso_rev3

#mktcee / @nixonmcinnes / @jennilloydTo change your market impactyou need to change yourselfCustomer Experience Evolution / March 2014#mktcee / @nixonmcinnes / @jennilloydJenni…