UNIT I INTRODUCTION 9 Introduction - Need for quality - Evolution of quality - Definition of quality - Dimensions of manufacturing and service quality - Basic concepts of…
Slide 1MIT FinalExam Very good performance overall Essays were particularly good Mean - 88.5% Standard deviation - 5.7% Slide 2 MIT Homework HW#8 –Mean = 96.1 –Standard…
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Quality theories Quality management Lecture 3. History of quality management Quality and taylorism Basics of taylorism The whole process is divided into short steps (division…
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