The Taguchi Method: THE SERVICE MANAGER’S PRIMER TO QUALITY By Ruth Robertson, Boise State University ©2002 GENICHI TAGUCHI • Born in Japan, 1924 • Electrical Engineer…
1. The Taguchi Method: THE SERVICE MANAGER’S PRIMER TO QUALITY By Ruth Robertson, Boise State University ©2002 2. GENICHI TAGUCHI Born in Japan, 1924 Electrical Engineer…