Automotive Triz quality

1. 40 Inventive Principles in Quality ManagementBy: Gennady [email protected]© 2003. Gennady Retseptor. AVX Israel Ltd. 972-2-5720128. All rights reserved.The…

Business Customer Centred Design in Financial Services

1. How it adds value to financial service product design & managementCustomer Centred Design (CCD) 2. AgendaBroad definitionWhat does CCD address?A typical CCD approachCosts…

Documents General Presentation

1. “Your Protection Is Our Business”Local Office: (786) 306-1401Cell: (954) 394-0460Fax: (786)238-79142450 SW 59 Ave.Miami, FL [email protected]…

Documents COUGAR FIRST IMPRESSIONS VOLUNTEER TRAINING August 20, 2015.

Slide 1COUGAR FIRST IMPRESSIONS VOLUNTEER TRAINING August 20, 2015 Slide 2 COUGAR FIRST IMPRESSIONS Slide 3 WHAT IS GOOD CUSTOMER SERVICE? Ordinary people Doing ordinary…