ITIL® V3 Foundation ITIL® V3 Foundation Presented by Lulwah AL-Yahyan IT Managers Business Challenges The challenges for IT managers are to co-ordinate and work in…
ITpreneurs™ Service Management INSTRUCTOR GUIDE Service Strategy release 3.2.0 ITIL® Intermediate Sa mp le Ma ter ial - N ot for R ep rin t www.ITpreneurs.com Copyright…