Slide 1 Chapter 8 Product Evaluation Strategies and Support Standards A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS FIFTH EDITION BY FRED BEISSE…
by Anthony W. Hill & Course Technology * Product Evaluation Strategies and Support Standards Beisse by Anthony W. Hill & Course Technology by Anthony W. Hill &…
Chapter 8 Product Evaluation Strategies and Support Standards Learning Objectives How product standards emerged Common tools and methods analysts use to evaluate and select…